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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults
Aparthotel

Amira Residence

3.5-star3.5 stars
Itzamna, Mz. 26, Lt. 76 y 77, Aldea Zama, Tulum, QROO, 77760, Mexico

3.5-star aparthotel with spa, near Tulum National Park
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Great modern hotel. Pool on the roof was fantastic. Area is very quiet and only a…Feb 11, 2020
  • The location was super convenient right in between tulum centre and the hotel area/beach.…Feb 8, 2020

Amira Residence

  • One Bedroom Apartment
  • Two Bedroom Apartment
  • Two Bedroom Apartment & Jacuzzi
  • Pent House 3 Rooms & Jacuzzi
  • Pent House 2 Rooms & Jacuzzi
  • Single Room with Jacuzzi

What’s around Amira Residence

Landmarks

  • Tulum National Park - 19 min walk
  • Dos Aguas Park - 26 min walk
  • Tulum Beach - 3 mi / 4.8 km
  • Las Palmas Public Beach - 2.9 mi / 4.6 km
  • SFER IK - 2.6 mi / 4.1 km
  • Playa Paraiso - 3.2 mi / 5.2 km
  • Tulum Mayan Ruins - 3.6 mi / 5.8 km
  • Gran Cenote - 4.5 mi / 7.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 110 min drive

At a glance

Key facts

Size

  • 11 apartments

Arriving/leaving

  • Check-in time 3:00 PM-9:00 PM
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
This property doesn't offer after-hours check-in. Guests will receive an email with check-in instructions and smart lock details prior to arrival. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

The manager

The manager

Speaks: English, Spanish.

At the aparthotel

Things to do
  • Outdoor pool
  • Fitness facilities
  • Full-service spa
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Rooftop terrace
Languages Spoken
  • English
  • Spanish

In the apartment

Home comforts
  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
  • Separate dining area
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch Smart TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator
  • Microwave
  • Stovetop
  • Cookware, dishware, and utensils
  • Free bottled water
More
  • Housekeeping - once per stay
  • In-room safe
  • Access via exterior corridors

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages.

The spa is open daily.

Amira Residence’s small print

Also known as

  • Amira Residence Tulum
  • Amira Residence Aparthotel
  • Amira Residence Aparthotel Tulum

Policies

Only registered guests are allowed in the guestrooms.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

This property does not have elevators.

Guests can rest easy knowing there's a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned, and disinfectant is used to clean the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards.

Mandatory fees

Cash deposit: USD 300.0 per stay

Cash deposit for Spring Break: USD 500.0 per stay

Optional extras

Late check-out can be arranged for an extra charge of USD 50 (subject to availability)

Housekeeping fees vary based on length of stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Amira Residence

  • Does Amira Residence offer free cancellation for a full refund?
    Yes, Amira Residence does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Amira Residence?
    This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • Is parking offered on site at Amira Residence?
    Yes, there's free self parking.
  • Is there a pool at Amira Residence?
    Yes, there's an outdoor pool.
  • Are pets allowed at Amira Residence?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Amira Residence?
    You can check in from 3:00 PM - 9:00 PM. Check-out time is 11:00 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Amira Residence?
    Yes. Nearby restaurants include Chacabar (4-min walk).
  • What is there to do at Amira Residence and nearby?
    Amira Residence has a spa and an outdoor pool, as well as a fitness center.

Recent reviews

Good 7.6 From 10 reviews

Very good 8.0
Good hotel, good location, GREAT Service!
The Amira Residence offers all the benefits of an apartment in a good location on the South side of the downtown Tulum area, in a quiet, non-traditional area, yet still in the midst of the local flavor of the city. t's near a supermarket and local traditional markets, all kinds of restaurants (some in walking distance), and an easy bike or drive to every destination you could want: cenotes, ruins, beaches, adventuring, cultural immersion and more. The area doesn't have all the amenities of a western city though, and WiFi is spotty at best. This caused complications when trying to use our credit card and we had to rely on crash; fortunately local banks (and ATMs) abound in the downtown area. By far, the best part of our stay was the staff. Rueben in particular was amazing - he served as our local eyes/ears, offering advice on where to go and what to avoid, even leveraging his personal connections to make arrangements for us. He worked hard to meet our unique needs at the hotel and while out and about in Mexico, and was always ready with a friendly "Hola" every day. He literally bent over backwards to ensure we had everything we needed to enjoy our time in Tulum. Jordana was also fantastic, and speaks fluent English to help overcome the broken Spanish-English conversations that characterized so much of our time in Mexico. Without a doubt, we'd recommend staying here if you're ever in Tulum - we would definitely return!
Lance, us6 night family trip
Fair 4.0
A disappointing stay
A disappointing stay - a very uncomfortable bed and couch. I wouldnt have wanted to turn the couch into a bed! No extra blankets etc. We stayed 5 nights and although it says housekeeping once per stay, we did not have any housekeeping done and ran out of basics like toilet paper and really needed a basic sweep given it is a sandy beach destination! There is no lift, which is fine, but the staff didnt offer to help us with our luggage which was disappointing particularly because I was injured. The "private plunge pool" is not per room, rather it us just a rooftop pool for everyone. Everything is nice and new and the decor is pretty.
gb5 night trip
Very good 8.0
Brand new appartments with rooftop Swimmingpool
A bit difficult to find. Brand new apartment with rooftop Swimmingpool, small gym and some apartments have a private mini pool on the balcony. Beautiful Beaches at 10 min drive. Mia, Ziggy Beach and La Zebra are beautiful Beachclubs, with great food and drinks. Pay extra, but enjoy the experience! Remember at Riviera Maya you have to pay for all beaches.
Robert Marcel, us4 night family trip
Very good 8.0
Worth the value, nice stay
Staff is amazing and helpful. Location is great, central to the beach and the town. A little remote, we had to bike down an unfinished muddy road to get into town but no big deal. The condo's are modern and beautiful, we really enjoyed the jacuzzi on our private balcony, it was actually the only place to tan since the pool is on the wrong side of the building for any sunbathing. It should have been put where the workout area is, which is just a few free weights. Since it's condo's you don't have housekeeping but everything is new and clean and laundry is a nice amenity. Overall, nice for the price.
kristen, us5 night trip with friends
Good 6.0
Queja
El jacuzzi de la habitación estaba súper sucio, nos dió tanto asco que ni siquiera lo utilizamos, muy mal sabor de boca
alan martin, mx1 night trip
Fair 4.0
La primera noche tuve q pedir limpiaran la habitación porque se les había olvidado. La segunda noche llegue muy tarde y simplemente no habían limpiado la habitación. Me hicieron el cobro en el establecimiento cuando ya lo había hecho Expedia. Pésima administración del lugar habiendo tantas opciones en Tulum!!!
mx2 night romance trip
Very good 8.0
mx2 night trip
Exceptional 10.0
es3 night trip

Amira Residence