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Quality Suites University

Hotel with indoor pool, near Sunland Park Racetrack and Casino

  • Free buffet breakfast, free WiFi, and free parking
From
NZ$107

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1 / 39Sports Facility
949 Sunland Park Dr, El Paso, 79922, TX, United States of America
7.0.Good.
  • Hell no i would not recommend this hotel to anyone. I would rather sleep on the streets.…

    Jul 15, 2021

  • Rooms had no linens - towels, rags, or duvet covers, keys repeatedly demagnetized…

    Jul 5, 2021

See all 187 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • 24 hours Gap period enforced between guest stays -
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Quiet
Shopping
Easy parking
Safe
  • Free WiFi
  • Free parking
  • Pool
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 61 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • Heart of El Paso
  • Sunland Park Racetrack and Casino - 25 min walk
  • Bob-O's Family Fun Center - 4 min walk
  • Sunland Park Mall - 15 min walk
  • El Paso Desert Botanical Garden - 20 min walk
  • Western Playland Amusement Park - 22 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking
  • Suite, Non Smoking
  • Room, 1 Queen Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

What’s around

Landmarks

  • Heart of El Paso
  • Sunland Park Racetrack and Casino - 25 min walk
  • Bob-O's Family Fun Center - 4 min walk
  • Sunland Park Mall - 15 min walk
  • El Paso Desert Botanical Garden - 20 min walk
  • Western Playland Amusement Park - 22 min walk
  • Don Haskins Center - 4.6 mi / 7.4 km
  • University of Texas at El Paso - 6.2 mi / 9.9 km
  • Outlet Shoppes at El Paso - 8 mi / 12.9 km
  • Adventure Zone - 4.3 mi / 6.9 km
  • Franklin Mountains State Park - 4.7 mi / 7.5 km

Getting around

  • El Paso International Airport (ELP) - 17 min drive
  • Abraham Gonzalez Intl. Airport (CJS) - 42 min drive
  • El Paso Union Depot - 8 min drive
map
See on map
949 Sunland Park Dr, El Paso, 79922, TX, United States of America

At a glance

Hotel size

  • This hotel has 61 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 4 children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Coffee/tea in a common area

Things to do

  • Indoor pool
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path to lift

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • Premium TV channels
  • MP3 docking station

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Comfort Suites University El Paso
  • Comfort Suites University Hotel El Paso
  • Quality Suites University Paso
  • Quality Suites University Hotel
  • Quality Suites University El Paso
  • Quality Suites University Hotel El Paso

Optional extras

Safes in guestrooms can be used for USD 2.00 per day

Pets are allowed for an extra charge of USD 50 per pet, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Quality Suites University does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Yes, there's an indoor pool.
  • Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 25 lbs per pet. There's a charge of USD 50 per pet, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include P.F. Changs (11-min walk), State Line Restaurant (12-min walk), and Johny Carino's (13-min walk).
  • No, this hotel doesn't have a casino, but Sunland Park Racetrack and Casino (2-min drive) is nearby.
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Quality Suites University also has an indoor pool.
7.0.Good.
  • 10.0.Exceptional

    Enjoyable

    Family bonding

    Olivia T, 1 night family trip, Jun 12, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    There were no towels in room upon arrival. Sheets were not clean. No ice machines were working throughout our stay. No breakfast was offered although website stated otherwise.

    Maria, 3 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location

    It was great. Just make sure you call first before booking. Pool was not in service. My kids were a little bummed.

    Marisol, 2 night family trip, Apr 30, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    No breakfast just junk food smelled smoky could have been cleaner

    2 night romance trip, Apr 18, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Staff was very helpful. Young man at the front desk showed real urgency.

    2 night family trip, Apr 16, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service

    Rosamaria, 1 night business trip, Apr 15, 2021

    Verified Hotels.com guest review

  • 2.0.Poor

    Showed up 15 minutes after I booked the room and was told that there weren’t any clean rooms at the moment and to come back later. When I came back 2 hours later was told there still weren’t any clean rooms available. Asked for a refund but they said they couldn’t give a refund for not being able to supply a clean room

    1 night trip with friends, Apr 10, 2021

    Verified Expedia guest review

  • 2.0.Poor

    Worst experience ever got to the room and it was dirty ,trash ,the room had been used and it was not cleaned and especially with Covid we shouldnt go in to a room that hasn't been cleaned

    1 night family trip, Mar 27, 2021

    Verified Expedia guest review

  • 6.0.Good

    Property was a good price and reasonably clean. The shower tap leaked, one of the beds was missing the top cover, the in room phone was not working and the room was backing on the freeway (a bit noisy).

    1 night family trip, Mar 27, 2021

    Verified Expedia guest review

  • 6.0.Good

    Okay for a night...

    Just needs some updating. Plugs did not work by the bed, towel rack in bathroom was loose. Towels not really white anymore.

    Karla, 1 night family trip, Mar 18, 2021

    Verified Hotels.com guest review

See all 187 reviews