La Caserne Chanzy Hotel & Spa, Autograph Collection

Photo gallery for La Caserne Chanzy Hotel & Spa, Autograph Collection

Lobby
Balcony
Junior Suite, 1 King Bed, Balcony, View (Cathedral View) | Room
Room, 1 King Bed, Non Smoking, View (Cathedral View) | Room
Junior Suite, 1 King Bed, Balcony, View (Cathedral View) | Room

Overview of La Caserne Chanzy Hotel & Spa, Autograph Collection

La Caserne Chanzy Hotel & Spa, Autograph Collection

Art Deco hotel in Reims City Centre with spa and indoor pool

9.2/10 Superb

153 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
The price is NZ$383
Price available on 02/10/2022
Map
18 RUE TRONSSON DUCOUDRA, Reims, 51100
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Health club
  • Sauna
  • Steam room
  • Valet parking
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Business center
For families
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains

Choose dates to view prices

About this area

What's nearby

  • In Reims City Centre

Getting around

  • Paris Charles de Gaulle Airport (CDG) - 85 min drive
  • Reims-Maison-Blanche Station - 9 min drive
  • Reims Station - 12 min walk
  • Franchet-d'Espèrey Station - 24 min walk

About this property

La Caserne Chanzy Hotel & Spa, Autograph Collection

Transformed hotel in the heart of Reims City Centre, renovated in 2019
A free daily manager's reception, a terrace, and a coffee shop/cafe are just a few of the amenities provided at La Caserne Chanzy Hotel & Spa, Autograph Collection. Indulge in a massage at Spa Deep Nature, the onsite spa. In addition to an arcade/game room and dry cleaning/laundry services, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and a front desk safe
  • An elevator, massage treatment rooms, and smoke-free premises
  • Coffee/tea in the lobby, 2 meeting rooms, and luggage storage
Room features
All guestrooms at La Caserne Chanzy Hotel & Spa, Autograph Collection boast perks such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and safes.
More amenities include:
  • Bathrooms with hydromassage showers and designer toiletries
  • Flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, Russian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 89 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (EUR 25 per day; includes in/out privileges)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Working away

  • Business center
  • 2 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Built in 1924
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An indoor pool
  • Arcade/game room
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Raised toilet seat
  • Lowered electrical outlets in bathroom
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • French
  • Russian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom (not in room)
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa Deep Nature has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 26 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 20 per pet, per night

Parking

  • Valet parking costs EUR 25 per day with in/out privileges

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel
La Caserne Chanzy Hotel & Spa, Autograph Collection Reims
La Caserne Chanzy Hotel & Spa, Autograph Collection Hotel Reims

Frequently asked questions

Does La Caserne Chanzy Hotel & Spa, Autograph Collection offer free cancellation for a full refund?
Yes, La Caserne Chanzy Hotel & Spa, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at La Caserne Chanzy Hotel & Spa, Autograph Collection?
As of 27 September 2022, prices found for a 1-night stay for 2 adults at La Caserne Chanzy Hotel & Spa, Autograph Collection on 2 October 2022 start from NZ$383, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at La Caserne Chanzy Hotel & Spa, Autograph Collection?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at La Caserne Chanzy Hotel & Spa, Autograph Collection?
Yes, there's an indoor pool.
Are pets allowed at La Caserne Chanzy Hotel & Spa, Autograph Collection?
Yes, pets are welcome. There's a charge of EUR 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at La Caserne Chanzy Hotel & Spa, Autograph Collection?
Yes. Valet parking costs EUR 25 per day.
What are the check-in and check-out times at La Caserne Chanzy Hotel & Spa, Autograph Collection?
You can check in from 4:00 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at La Caserne Chanzy Hotel & Spa, Autograph Collection and nearby?
La Caserne Chanzy Hotel & Spa, Autograph Collection has a spa and an indoor pool, as well as a steam room and an arcade.
Are there restaurants at or near La Caserne Chanzy Hotel & Spa, Autograph Collection?
Yes, there's an onsite restaurant. Nearby restaurants include L'opera (3-min walk), Des Lys Cafe (4-min walk), and Louise (5-min walk).
What's the area around La Caserne Chanzy Hotel & Spa, Autograph Collection like?
La Caserne Chanzy Hotel & Spa, Autograph Collection is a short 1-minute walk from Notre-Dame de Reims and 13 minutes' walk from Mars Gate.

Overall score and ratings

9.2

Superb

9.7/10

Cleanliness

9.0/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

8.9/10

Eco-friendliness

6/10 Good

Mixed feelings
Mixed bag, cathedral view room great view as you’d hope. Small bathroom, over priced in room breakfast, decor a bit scruffy in places, damaged nespresso machine. Restaurant is good, location good, staff good
Alexander, 4-night trip
Verified Hotels.com guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

4/10 Fair

Janice, 3-night trip
Verified Hotels.com guest review

8/10 Very good

B, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect Hotel!
Incredible hotel! Beautiful, modern, boutique style hotel with perfect location. Worth booking a suite with views over the cathedral just to watch the light show on Saturday & Sunday night. Awesome staff!
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent place to stay in Reims
Incredible location, opposite the famous west front of Reims cathedral. Excellent comfort and service for overnight stay, driving back from the south of France. The restaurant in the hotel, which we had only booked because of its reviews on online sites, is fantastic. Good value dinner and first rate quality: far ahead of many much more expensive places we had dinner in France over the previous 3 weeks. The only slight inconvenience is the hotel’s position in the cathedral close means of arriving in a car means you have to call ahead shortly before you arrive for someone to meet you, let you through the barrier to the cathedral close etc, but apart from a delay to meet us, while another car was parked, the valet parking worked really well. The exceptional location and the quality of the hotel make that well worth tolerating.
View from hotel restaurant
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Andrea, 1-night trip
Verified Expedia guest review

10/10 Exceptional

We had a balcony cathedral view room during the Joan of Arc festival, and suddenly found ourselves with the perfect view of an amazing light show on the cathedral with music. The food was also fantastic, room was gorgeous, would absolutely look forward to staying there again.
Miriam, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with a beautiful view. Friendly and helpful staff.
Kathryn, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jonothan, 1-night trip
Verified Hotels.com guest review