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1 room, 2 adults

Grand Hotel Europa - Since 1869, Innsbruck, Austria

4-starHotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars and is displayed on this page as 4.0 stars.
Suedtiroler Platz 2, Innsbruck, Tirol, 6020, Austria

Luxury hotel with bar/lounge, near Golden Roof
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great location. The breakfast is very nice. The wifi did not work in the room.Feb 24, 2020
  • The staff were wonderful and the free breakfast was delicious. The room was beautiful…Feb 24, 2020

Grand Hotel Europa - Since 1869, Innsbruck, Austria

from NZ$224
  • Standard Room (Europa)
  • Superior Room
  • Suite (Europa)
  • Junior Suite
  • Comfort Room
  • Single Room (Queen)
  • Superior Room (Triple Use)
  • Junior Suite (Triple Use)

What’s around Grand Hotel Europa - Since 1869, Innsbruck, Austria

Landmarks

  • In Innsbruck City Centre
  • Golden Roof - 11 min walk
  • Sillpark Shopping Center - 4 min walk
  • Alpenverein-Museum - 5 min walk
  • Casino Innsbruck - 6 min walk
  • Tyrolean Provincial Museum - 6 min walk
  • Maria Theresa Street - 7 min walk
  • Galerie im Taxispalais - 7 min walk

Getting around

  • Innsbruck (INN-Kranebitten) - 6 min drive
  • Innsbruck Central Station - 2 min walk
  • Innsbruck West Station - 17 min walk
  • Hall in Tirol Station - 10 min drive
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Free ski shuttle

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-4 AM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed *

  • 1 per room

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Self parking *

Offsite

  • Area shuttle within 0.5 km *

  • Free ski shuttle

  • Shopping center shuttle *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Free ski shuttle
  • Fitness facilities
  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Snowshoeing nearby
Working away
  • 24-hour business center
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1869
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Grand Hotel Europa - Since 1869, Innsbruck, Austria’s small print

Also known as

  • Europa Grand
  • Grand Resort Innsbruck
  • Grand Hotel Europa
  • Europa Since 1869 Innsbruck
  • Grand Hotel Europa - Since 1869 Hotel
  • Grand Hotel Europa - Since 1869 Innsbruck
  • Grand Hotel Europa - Since 1869 Hotel Innsbruck
  • Europa Grand Hotel
  • Grand Europa
  • Grand Europa Hotel
  • Grand Europa Innsbruck
  • Grand Hotel Europa
  • Grand Hotel Europa Innsbruck
  • Hotel Grand Europa
  • Grand Hotel Innsbruck

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 2.00 per person, per night. This tax does not apply to children under 16 years of age.

Optional extras

Self parking costs EUR 19.00 per day with in/out privileges

Rollaway beds are available for EUR 55.0 per night

Pets are allowed for an extra charge of EUR 30 per pet, per night

Service animals exempt from fees

Area shuttle and shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Europa - Since 1869, Innsbruck, Austria

  • Are pets allowed at Grand Hotel Europa - Since 1869?
    Yes, pets are welcome, with a limit of 1 per room. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees.
  • Is parking offered at Grand Hotel Europa - Since 1869?
    Yes. Self parking costs EUR 19.00 per day.
  • What are the check-in and check-out times at Grand Hotel Europa - Since 1869?
    You can check in from 3 PM to 4 AM. Check-out time is 11 AM.

Recent reviews

Good 7.8 From 432 reviews

Exceptional 10.0
Fabulous Stay
I really enjoyed this hotel -- great location in central Innsbruck and the rooms were very well designed -- a good value too.
Napier, us1 night trip with friends
Very good 8.0
Worth a stay
Although the hotel facility is a bit outdated but it is not terrible as claimed by a number of past hotel guests. The standard room that we had was surprisingly big and we loved the standing shower as compared to the other hotels that still had bathtub. The included breakfast also met our Asian expectation. Overall, we would not hesitate to recommend a stay at this hotel due to its close vicinity to the Innsbruck old town square and of course, just adjacent to the Hauptbahnhof.
Ching Hoon, sg2 night trip
Exceptional 10.0
Nice staff, spacious and modern rooms
au1 night family trip
Good 6.0
Facilities good, but front desk service terrible
The standard room was small but comfortable. The room was facing the station but the windows were sound proof. The housekeeping staff and the servers in the restaurant were very good. Great breakfast buffet selection! The front desk staff were terrible save one woman staff who was helpful. They appeared to have no training in hospitality. First, they gave my same room to another couple and they entered the room while I was in my room. Thank goodness I had not taken my shower yet. Then the front office staff had to gall to come to the room and almost accuse me of issuing the hotel room key to myself because in their system the room was suppose to be free. I assured them I have no idea how their hotel room assignment system worked and that I was legally given the room key by the front desk staff. Then at check out, the front desk staff asked me to pay the tourist tax again until I showed him the receipt indicating that I had already paid. Yet, he kept insisting that I and my colleague had not paid (thank goodness, my colleague also had his receipt). I then asked him to look at the key card holder again and make sure he had the right room number, to which he finally dug into the trash to look at it again and he realized he had read the room number wrong. In both these occasions, the staff never apologized and made me feel as though I was in the wrong. I have told all my colleagues and my friends to never stay at this hotel. Plenty of other and better choices around the block.
ie3 night business trip
Exceptional 10.0
Great Place to Stay
Stayed only one night to take the cable car to see the Alps. It is directly across from the train station and in a great location for shopping and restaurants. The front desk staff was very kind and knowledgable and the breakfast was outstanding!
Ilene, us1 night trip
Very good 8.0
Not very attentive
Near train station. Lights came on randomly in the middle of the night. Staff didn't know that hop-on bus station had moved (for many weeks). Beautiful town!
David, us2 night trip
Exceptional 10.0
Noisy
Hot Tel was perfect except our room was right below the fitness room. Every time someone got on the treadmill all we could hear is the pounding of their feet- even before 6 am :( also the maids room was right across the hall so they were very noisy in the early am. Hotel was great but the room was not:(
James, us2 night trip
Very good 8.0
There was no clock by he bed and the lighting system took a degree to figrue out, otherwise it was comfortable
ie1 night trip
Fair 4.0
Needs cleaning
The room was dirty especially the floors. Hotel difficult to find due to construction in front
Carmen, ie1 night family trip
Very good 8.0
Nice hotel
Nice hotel good central location and convenient for those travelling by train. Friendly staff only down side restaurant closed on Sundays and getting a table and any service at breakfast was sometimes an issue
Richard, gb4 night trip

Grand Hotel Europa - Since 1869, Innsbruck, Austria

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