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Comfort Suites Downtown

Hotel with 24-hour fitness, near Sainte-Catherine Street

  • Free WiFi in lobby
From
NZ$151

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Suite, 1 King Bed with Sofa bed, City View - Guest Room
  • Suite, 1 King Bed with Sofa bed, City View - Guest Room
  • Suite, 1 King Bed with Sofa bed, City View - City View
  • Suite, 1 King Bed with Sofa bed, City View - Bathroom
  • Suite, 1 King Bed with Sofa bed, City View - Guest Room
Suite, 1 King Bed with Sofa bed, City View - Guest Room. Image 1 of 34.
1 / 34Suite, 1 King Bed with Sofa bed, City View - Guest Room
7.4.Good.
  • Everything waa good till we had to take a shower. It waa such a horrible experience. The…

    Mar 20, 2021

  • There were people smoking weed and cigarettes in the hallways, and they partied all night…

    Nov 26, 2020

See all 559 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 96 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Private bathroom
  • Television
  • Free toiletries

What’s around

  • In Ville-Marie
  • Sainte-Catherine Street - 1 min walk
  • Montreal Museum of Fine Arts - 6 min walk
  • Bell Centre - 9 min walk
  • McGill University - 17 min walk
  • Palais des congres de Montreal - 21 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 2 Queen beds with sofabed
  • Suite, 1 King Bed with Sofa bed, City View
  • Standard Room, 2 Queen Beds

Location

  • In Ville-Marie
  • Sainte-Catherine Street - 1 min walk
  • Montreal Museum of Fine Arts - 6 min walk

What’s around

Landmarks

  • In Ville-Marie
  • Sainte-Catherine Street - 1 min walk
  • Montreal Museum of Fine Arts - 6 min walk
  • Bell Centre - 9 min walk
  • McGill University - 17 min walk
  • Palais des congres de Montreal - 21 min walk
  • Notre Dame Basilica - 27 min walk
  • Old Port of Montreal - 30 min walk
  • The Underground City - 5 min walk
  • Eaton Centre - 9 min walk
  • Phillips Square - 13 min walk

Getting around

  • Trudeau International Airport (YUL) - 16 min drive
  • Montreal, QC (YHU-St. Hubert) - 23 min drive
  • Lucien L'Allier Station - 4 min walk
  • Montreal Central Station - 12 min walk
  • Montreal Vendome Station - 5 min drive
  • Peel Station - 8 min walk
  • Guy-Concordia Station - 8 min walk
  • Bonaventure Station - 10 min walk

At a glance

Hotel size

  • This hotel has 96 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3 PM-4:00 AM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Restrictions apply*
  • 2 per room

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness facilities

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk

Accessibility

  • Wheelchair-accessible registration desk

Languages Spoken

  • English
  • French

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping

Small print

Also known as

  • Quality Downtown
  • Comfort Suites Downtown Hotel
  • Comfort Suites Downtown Montreal
  • Comfort Suites Downtown Hotel Montreal
  • Quality Inn Downtown
  • Comfort Suites Downtown Hotel Montreal
  • Comfort Suites Downtown Montreal
  • Comfort Suites Downtown Hotel
  • Quality Inn Downtown Hotel Montreal
  • Quality Inn Montreal
  • Montreal Quality Inn
  • Comfort Suites Downtown

Optional extras

Pets are allowed for an extra charge of CAD 25 per pet, per night

Service animals exempt from fees

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

Deposit: CAD 100 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Comfort Suites Downtown does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's discounted parking nearby.
  • Yes, pets are welcome, with a limit of 2 per room. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees.
  • You can check in from 3 PM - 4:00 AM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Arlequino Pizzeria (3-min walk), Da Vinci Restaurant (3-min walk), and La Societe (3-min walk).
  • No, this hotel doesn't have a casino, but Montreal Casino (15-min drive) is nearby.
  • Maintain your daily exercise routine at the 24-hour gym.
7.4.Good.
  • 2.0.Poor

    No hot water. Was not informed of this at check in or in advance. Spoke to staff who offered to switch rooms only to have that room have no hot water either. Only choice was to either leave (by this point it was midnight) and be reimbursed for the 2 nights or stay the night and be charged for the full stay. Asked to speak with a manager who never called. I'm deeply disappointed in how this was handled. Upon check out the next morning was told there had been hot water in the second room with the insinuation that I'd lied (sure... because I'm complaining about the lack of hot water for kicks). Will never use this hotel or company again. While I understand right now is a hard time for hotels, lack of hot water is unacceptable.

    Anonymous, 2 night family trip, Nov 19, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Very disappointing experience

    The room smelled like an ashtray. The bed sheets did not feet. A few times during the night I had to get up in order to stretch the sheet on top of tge mattress. Although the reservation said that breakfast is included, the hotel has only gave me one yogurt, one orange and a cheap blueberry bar. No coffee or tea, no eggs or cereal. No one gave us a discount due to the lack of breakfast. The parking cost an extra $25 per night. Overall, an extremely annoying experience

    Tally, 1 night family trip, Sep 5, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Good value for the money

    Stayed on 11th floor in a double bed room with sofa bed. In general the hotel needs some renovations like the elevator, the carpet - it is quite outdated. The fan in the bathroom wasn't working, the A/C was too noisy at night, and the shower had very little pressure. It's ok for one/two nights if you're looking for an economic choice. At least the room was clean, the beds were comfortable and the staff was nice and helpful.

    Fernanda, 2 night family trip, Sep 4, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    The place was not clean and it's located in a noisy place

    henry, 1 night family trip, Sep 4, 2020

    Verified Expedia guest review

  • 2.0.Poor

    Filthy

    Filthy. Rundown. Grab and go breakfast was a joke. Yogurt, tangerine, school safe nut free cake.

    2 night family trip, Sep 2, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    Bedsheets were not too clean, hot water was in and out, maybe they had some issues going on with the pipes.

    Cinthia, 2 night trip, Sep 2, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Overall, the stay was ok. The location was convenient. Very noisy after 10pm because of the bars opposite the hotel. Corridors/hallways are tight and old. The rooms are not so bad. But, carpet needs to be cleaned.

    1 night trip, Aug 25, 2020

    Verified Hotels.com guest review

  • 2.0.Poor

    Do not even try

    Room was so dirty, Bed sheets were dirty and a lot of dark spot on them . Parking was not included and too expensive. Each night I paid 25$ for parking and with that price I could go to 4 star hotels. Towers were not clean at all. Stuff were so roude.

    Bita, 3 night trip with friends, Aug 20, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Hotel Review

    My stay at the hotel was nice, the room size was a great. The room had a certain smell when you walk through the door, it smelled a bit like sewer.

    Malyah, 2 night trip with friends, Aug 19, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Nice quiet place with excellent location situated near restaurants, bars and good shopping.

    1 night romance trip, Aug 8, 2020

    Verified Expedia guest review

See all 559 reviews