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The Otis Hotel Austin, Autograph Collection

Photo gallery for The Otis Hotel Austin, Autograph Collection

View from property
Outdoor pool, pool cabanas (surcharge), pool loungers
Outdoor pool, pool cabanas (surcharge), pool loungers
Outdoor pool, pool cabanas (surcharge), pool loungers
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Overview of The Otis Hotel Austin, Autograph Collection

The Otis Hotel Austin, Autograph Collection

4.0 star property
4-star hotel with 3 restaurants, near University of Texas at Austin

9.0/10 Superb

307 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
1901 San Antonio Street, Austin, TX, 78705
Main amenities
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • Pool bar
  • 8 meeting rooms
  • Terrace
  • 24-hour front desk
  • ATM/banking services
For families
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains

Room options

About this area

What's nearby

  • In Downtown Austin
  • University of Texas at Austin - 1 min walk
  • Sixth Street - 19 min walk
  • South Congress Avenue - 34 min walk
  • Austin Convention Center - 34 min walk
  • Texas State Capitol - 5 min drive
  • Moody Theater - 6 min drive
  • Lady Bird Lake - 8 min drive
  • Zilker Park - 10 min drive
  • Lake Austin - 6 min drive
  • The Domain - 15 min drive

Getting around

  • Austin-Bergstrom International Airport (AUS) - 21 min drive
  • Austin Station - 4 min drive

Restaurants

  • Conscious Cravings - 3 min walk
  • Arturo's - 5 min walk
  • Olamaie - 5 min walk
  • El Mercado - 5 min walk
  • Chipotle - 5 min walk

About this property

The Otis Hotel Austin, Autograph Collection

When you stay at The Otis Hotel Austin, Autograph Collection, you'll be a short five-minute drive from University of Texas at Austin and Sixth Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Acre 41, one of 3 restaurants, which serves American cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include 2 bars/lounges, a poolside bar and a fitness centre.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 191 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 4:00 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets allowed (dogs only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered on-site self-parking (USD 37 per night; includes in/out privileges)
  • Secured covered on-site valet parking (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • On-site parking is limited
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar

Working away

  • 8 meeting rooms
  • Co-working spaces
  • Conference space (3495 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool loungers

Facilities

  • Built in 2020
  • ATM/banking
  • Terrace
  • Fitness centre
  • An outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Lowered electrical outlets in bathroom
  • Lever door handles
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels
  • Netflix

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Partially open bathroom
  • Bath or shower
  • Hydromassage shower head
  • Designer toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Acre 41 – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Burger Bar – This restaurant specialises in American cuisine and only serves lunch. Open daily.
Otopia – This rooftop bar specialises in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 15 and USD 45 for adults, and USD 7 and USD 15 for children (approximately)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Covered self-parking costs USD 37 per night with in/out privileges
  • Covered valet parking costs USD 45 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

The Otis Hotel Autograph Collection
The Otis Hotel Austin Autograph Collection
The Otis Hotel Austin, Autograph Collection Hotel
The Otis Hotel Austin, Autograph Collection Austin
The Otis Hotel Austin, Autograph Collection Hotel Austin

Frequently asked questions

Does The Otis Hotel Austin, Autograph Collection offer free cancellation for a full refund?
Yes, The Otis Hotel Austin, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Otis Hotel Austin, Autograph Collection?
As of 9 December 2022, prices found for a 1-night stay for 2 adults at The Otis Hotel Austin, Autograph Collection on 28 December 2022 start from NZ$348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Otis Hotel Austin, Autograph Collection?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at The Otis Hotel Austin, Autograph Collection?
Yes, there's an outdoor pool.
Are pets allowed at The Otis Hotel Austin, Autograph Collection?
Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at The Otis Hotel Austin, Autograph Collection?
Yes. Self-parking costs USD 37 per night. Valet parking costs USD 45 per night. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at The Otis Hotel Austin, Autograph Collection?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at The Otis Hotel Austin, Autograph Collection and nearby?
The Otis Hotel Austin, Autograph Collection has 2 bars and an outdoor pool, as well as a fitness centre.
Are there restaurants at or near The Otis Hotel Austin, Autograph Collection?
Yes, there are 3 on-site restaurants, featuring American cuisine. Nearby restaurants include Arturo's (5-min walk), Olamaie (5-min walk) and El Mercado (5-min walk).
What's the area around The Otis Hotel Austin, Autograph Collection like?
The Otis Hotel Austin, Autograph Collection is a short 1-minute walk from University of Texas at Austin and 19 minutes' walk from Sixth Street.

Overall score and ratings

9.0

Superb

9.5/10

Cleanliness

9.2/10

Staff & service

9.3/10

Amenities

9.5/10

Property conditions & facilities

9.0/10

Eco-friendliness

4/10 Fair

mixed bad
The otis is a very nice hotel. When i checked in my room wasn't ready (i had a specific king room with a view). the person at the desk couldn't find me a room (i needed to work) so he got a manager. The manager showed him a bunch of available rooms and then left. But when he tried to give me one, they weren't available. After about 20 mins of trying, he went to find the manager and then i wound up in a room that was less good and should have been less expensive than what i booked, but no price adjustment was made, even after i waited 30 mins. That was a bummer. Also, the room was nice, but the pillows smelled. It wasn't the pillow cases, it was the pillows. This is the 2nd time in 2 stays a marriot properties that I've had that issue. Seems like it might be time for some new pillows! On the bright side, room service was fast and so was the wifi
kristi, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Not a 5 or 4 star hotel by any measure
The hotel is listed on Google as a 5 star hotel. This is not a 5 star hotel. The rooms are very small and very poorly designed. The sink is located at entrance of room before bedroom as is the shower. Whilst I was there there was a fault in the room causing noise that meant that I couldnt sleep for 2 days. I raised it and asked to move rooms and they said they were fully booked even though rooms were available on Hotels.com and other websites. I have recorded the noise amd showed it to reception who had little interest in the issue and disturbance caused to their guests. The room cost circa $500 a night. It was appalling service. I contacted Mariott directy their response was disappointing to say the least. The above is in addition to the fact that there are extractors in the room that make noise constantly and cannot be swiched off. In addition there is an air vent that constantly pumps cold air and so the room is very cold at night. There was construction next door. If you want no sleep a stay in a room that is more like a hostel than a hotel and get service that would be unbefittting a 1 star hotel let alone 4 or 5 then this is the hotel for you. For good measure check out is also at 11am and the hotel is not downtown it is a good 17 minutes brisk walk to get to downtown. I cut my stay short, checked out and moved to another hotel where they knew how to treat guests. Having stayed in hotels all over the US, particularly the last few weeks, this was the worst. Awful.
Aymen, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Front desk staff was amazing. Genuine hospitality!
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Best bathroom
The Otis was a great choice. Clise to tge university so lots of food and fun choices. Our room was soacious, clean, and beautifully decorated. The sheets were crisp and new. The bathroom was my favorite! Huge, lots of light, shower door instead of a curtain. Two shower heads, one can by a handheld. Ordered room service breakfast. It was delivered still hot and with all the extras even a little Tabasco bottle. Impeccable service throughout the hotel.
margie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed the vinyl theme of the hotel in addition to the pool side bar and onsite dining. The pool it’s self was a bit on the small side for the number of guest using the pool but otherwise we really enjoyed our stay.
Kristen, 1-night romance trip
Verified Expedia guest review

8/10 Very good

Good
Ford, 1-night trip
Verified Expedia guest review

8/10 Very good

2-night business trip
Verified Hotels.com guest review

6/10 Good

Anniversary bug bites, not impressed with the Otis
Our top floor suite for our anniversary had random lights flashing all night and we even had to unplug a wireless access point because it was disturbing our sleep, some sort of bug bit my legs while sleeping, the draperies didn't keep all of the light out, also the sofa bed had no sheets aand or pillows, our key wouldn’t get us to the pool/rooftop bar. We won't be back, hotel has a cool vibe but was a total let down.
Patrick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very comfortable stay next to UT 40 Acres and Cane’s!!! Good service, nice views if you get Tower views, good rooftop pool and fitness center!
Dang, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 1-night trip
Verified Hotels.com guest review