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Melia Madrid Serrano

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Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Seasonal outdoor pool, pool umbrellas, pool loungers
Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Melia Madrid Serrano

UNESCO Sustainable Travel Pledge

Melia Madrid Serrano

4.0 star property
4-star hotel with restaurant, near U.S. Embassy

8.8/10 Fabulous

203 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$355
Price available on 19/02/2023
Map
Calle de Claudio Coello, 139, Madrid, Madrid, 28006

Room options

About this area

What's nearby

  • In Salamanca
  • El Retiro Park - 24 min walk
  • Santiago Bernabeu Stadium - 29 min walk
  • Gran Via Street - 29 min walk
  • Prado Museum - 33 min walk
  • Puerta del Sol - 37 min walk
  • Plaza Mayor - 42 min walk
  • Royal Palace of Madrid - 44 min walk
  • Puerta de Alcala - 10 min drive
  • WiZink Center - 9 min drive
  • Plaza de Santa Ana - 13 min drive

Getting around

  • Madrid (MAD-Adolfo Suarez Madrid-Barajas) - 12 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 20 min walk
  • Nuevos Ministerios Station - 20 min walk
  • Nunez de Balboa Station - 6 min walk
  • Gregorio Maranon Station - 9 min walk
  • Ruben Dario Station - 9 min walk

Restaurants

  • 29 Fanegas - 2 min walk
  • Makkila - 2 min walk
  • Villoldo - 2 min walk
  • Kena - 2 min walk
  • Doli Restaurante Hindu - 3 min walk

About this property

Melia Madrid Serrano

At Melia Madrid Serrano, you'll be within a 15-minute drive of Gran Via Street and Prado Museum. After having fun at the seasonal outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this upmarket hotel include a fitness centre, a snack bar/deli and a terrace. Fellow travellers love the bar and overall property condition. The property is only a short walk to public transportation: Nunez de Balboa Station is 6 minutes and Gregorio Maranon Station is 9 minutes.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Measures to reduce infection (Spain)
Follows the standard cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 340 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
  • This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (EUR 25 per day)
  • Off-site parking nearby (EUR 25 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service
  • Snack bar/deli
  • Water dispenser

Travelling with children

  • Babysitting (surcharge)

What to do

  • Bike tour information
  • Golfing nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (5638 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness centre
  • Seasonal outdoor pool

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Dining

Arado – This restaurant specialises in Modern European cuisine and serves lunch and dinner. Open daily.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 35 for adults and EUR 17.5 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cots/infant beds

Parking

  • Self-parking costs EUR 25 per day
  • Parking is available nearby and costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 01 to September 15

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Measures to reduce infection (Spain) and Stay Safe with Meliá (Meliá) guidelines.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>This property uses a grey water recycling system and eco-friendly cleaning products. </p> <p>Guests can rest easy knowing that there's a smoke detector on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).</p><p>This property accepts credit cards, debit cards and cash.</p> <p>Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.</p>

Also known as

Meliá Madrid Serrano Hotel
Meliá Galgos Hotel
Melia Galgos Hotel Madrid
Meliá Galgos Hotel Madrid
Meliá Galgos Madrid
Melia Hotel Galgos
Meliá Serrano Hotel
Meliá Serrano
Meliá Galgos
Meliá Madrid Serrano Galgos
Meliá Madrid Serrano
Melia Madrid Serrano Hotel
Melia Madrid Serrano Madrid
Melia Madrid Serrano Hotel Madrid

Frequently asked questions

Does Melia Madrid Serrano offer free cancellation for a full refund?
Yes, Melia Madrid Serrano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Melia Madrid Serrano?
As of 9 February 2023, prices found for a 1-night stay for 2 adults at Melia Madrid Serrano on 19 February 2023 start from NZ$355, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Melia Madrid Serrano?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Melia Madrid Serrano?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Melia Madrid Serrano?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Melia Madrid Serrano?
Yes. Self-parking costs EUR 25 per day.
What are the check-in and check-out times at Melia Madrid Serrano?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Melia Madrid Serrano?
No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) is nearby.
What is there to do at Melia Madrid Serrano and nearby?
Melia Madrid Serrano has a seasonal outdoor pool and a fitness centre.
Are there restaurants at or near Melia Madrid Serrano?
Yes, there's an on-site restaurant that offers Modern European cuisine. Nearby restaurants include Mesón José Luis (3-min walk), La Úrsula (3-min walk) and Faborit (4-min walk).
What's the area around Melia Madrid Serrano like?
Melia Madrid Serrano is in Salamanca, a short 6-minute walk from Nunez de Balboa Station and 2 minutes' walk from U.S. Embassy. Travellers say that this hotel is in a good location.

Reviews

8.8

Fabulous

9.2/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

8.9/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Exceptional

roderick, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, friendly staff, wonderful breakfast
Maria, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We got a triple room (for my mom, my sister, and I) and we had ample room for all of us. The breakfast buffet has lots of options. The lobby and restaurant areas are quite pleasing. The hotel is located in Salamanca which is a very nice, upscale, more residential neighborhood which we liked a lot (felt less crowded and touristy). It is not walking distance to the city center, but a 10 min taxi ride away. It does have places to eat and shop close by. The room was very silent which is something I always look for.
Susana, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

Juan Carlos, 9-night trip
Verified Hotels.com guest review

6/10 Good

Read review
Bed lumpy, ac couldn’t cool the room (cooler outside) fridge couldn’t keep drinks cold, breakfast breads, pastries, churros seemed old and hardened. Tv had NO English channels or option to cast ( all other hotels in our stay in Spain had it!
raoul, 1-night trip
Verified Hotels.com guest review

6/10 Good

Nice lobby and breakfast set-up. However, the room was pretty basic and the bed was uncomfortable.
Carolyn, 6-night romance trip
Verified Expedia guest review

8/10 Very good

Bruno, 7-night trip
Verified Expedia guest review

8/10 Very good

Everything was super great, including staff and site and location except for the fact that when we arrived (w 2 children), room stankkk of cigarettes. Which was very unfortunate, everything else fine!
Catherine, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Yorbriele, 1-night trip
Verified Expedia guest review

10/10 Exceptional

David, 2-night business trip
Verified Hotels.com guest review