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1 room, 2 adults

Hotel Hafen Hamburg

4-star4 stars
Seewartenstr. 9, Hamburg, HH, 20459, Germany

4-star hotel with restaurant, near Reeperbahn
  • Free WiFi
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Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from November 2 2020 to May 2 2021 (dates subject to change).
  • The hotel is nice. The room was spacious and comfortable bed. The hotel is a little bit…Jun 29, 2020
  • Hotel in nice location and close to the harbor. Needs refurbishment in certain areas.…Jan 21, 2020

Hotel Hafen Hamburg

  • Sailor`s Class Double Room
  • Lieutenants Class Double Room
  • Commander‘ s Class Double Room
  • Captains Class Double Room
  • Double Room
  • Cabin's Class Single Room
  • Captains class Single Room
  • Commander‘ s Class Single Room
  • Lieutenants class Single Room
  • Sailor`s Class Single Room

What’s around Hotel Hafen Hamburg

Landmarks

  • In Saint Pauli
  • Reeperbahn - 4 min walk
  • Fish Market - 18 min walk
  • Miniatur Wunderland - 19 min walk
  • Hamburg Dungeon - 19 min walk
  • Elbe Philharmonic Hall - 22 min walk
  • St. Pauli Piers - 2 min walk
  • Operettenhaus - 5 min walk

Getting around

  • Hamburg Airport (HAM) - 16 min drive
  • Hamburg Dammtor Station - 29 min walk
  • Sternschanze Station - 29 min walk
  • Holstenstraße Station - 4 min drive
  • Landungsbrücken Station - 2 min walk
  • St. Pauli U-Bahn - 6 min walk
  • Baumwall U-Bahn - 12 min walk

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transport

Parking

  • Onsite self parking (EUR 18 per day; includes in/out privileges)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Height restrictions apply for onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Working away
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Year Built - 1858
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
Accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • English
  • German

In the room

Home comforts
  • Minibar
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Smart TV
Stay connected
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Port - This restaurant serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Hafen Diner - This pub specializes in American cuisine and serves lunch and dinner. Open select days.

Hotel Hafen Hamburg’s small print

Also known as

  • Hafen Hamburg Hotel
  • Hotel Hafen Hamburg Hotel
  • Hotel Hafen Hamburg Hamburg
  • Hotel Hafen Hamburg Hotel Hamburg
  • Hafen Hotel
  • Hafen Hotel Hamburg
  • Hamburg Hafen Hotel
  • Hamburg Hotel Hafen
  • Hotel Hafen
  • Hotel Hafen Hamburg
  • Hotel Hamburg Hafen
  • Hafen Hamburg

Policies

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs EUR 18 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 23 per person (approximately)

Pets are allowed for an extra charge of EUR 20 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Hafen Hamburg

  • Does Hotel Hafen Hamburg offer free cancellation for a full refund?
    Yes, Hotel Hafen Hamburg does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Hotel Hafen Hamburg currently open?
    This property is closed from November 2 2020 to May 2 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Hotel Hafen Hamburg?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Hafen Hamburg?
    Yes. Self parking costs EUR 18 per day. Parking spots may be limited.
  • Are pets allowed at Hotel Hafen Hamburg?
    Yes, dogs are welcome. There's a charge of EUR 20 per pet, per day.
  • What are the check-in and check-out times at Hotel Hafen Hamburg?
    You can check in from 3:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hotel Hafen Hamburg?
    Yes, Restaurant Port offers alfresco dining and American cuisine. Nearby restaurants include clouds – Heaven’s Bar & Kitchen (5-min walk), waterkant (5-min walk), and St. Paula (5-min walk).
  • Is there an onsite casino at Hotel Hafen Hamburg?
    No, this hotel doesn't have a casino, but Casino Esplanade (4-min drive) is nearby.

Recent reviews

Very good 8.4 From 579 reviews

Exceptional 10.0
Nicely appointed room very comfortable bed. Excellent location for access to Hamburg center.
us1 night trip
Exceptional 10.0
The property was conveniently located steps away from the center of the harbor tourist action.
us3 night family trip
Poor 2.0
The room had no A/C, which in the current Europe summer made the room very uncomfortable, even at night, but the worst was that we were changed 20 euros per person for the breakfast buffet, the same kind of mediocre breakfast buffet that’s included for free in any Holiday Inn.
us3 night romance trip
Very good 8.0
It is a beautiful hotel, great staff but the check out date that is supose to be at 11am the clean staff was nocking at the door since 930am...
us1 night trip with friends
Exceptional 10.0
I liked everything. The Diner menu needs a total rework.
us3 night trip
Exceptional 10.0
It’s always excellent. Great service, great rooms. Great location
gb1 night business trip
Exceptional 10.0
The Restaurant and staff were fantastic. There was no Airconditioning.
us2 night trip with friends
Fair 4.0
Give it a miss.
It was 105 degrees outdoors. The hotel room room had no air conditioner. There were no room windows to open and we were not able to leave the door open because security would be compromised. The room view was stunning. However, because the sun hit our floor to ceiling glads doors for much of the day, it was impossible to relax in the room. The room fan worked very well, circulating hot air evenly through the room. We sweltered for two nights. It was a relief to leave. Hamburg is a wonderful, energized city. We will be back. But we won’t stay at the Hotel Hafen Hamburg.
Margaret, us2 night romance trip
Very good 8.0
Room was a little too basic for the price and the aircon was impossible to work
gb1 night business trip
Poor 2.0
Don't Stay Here in the Summer - no A/C - Very HOT
Highly disappointed with my stay. Room has no A/C and was miserably hot. No screen on windows meant that if I opened them (as advised by staff) that bugs would come fly in. My room was filled with bugs during the night because of the bright outside lights just outside my window. Staff was unhelpful when I brought it to their attention.
Bradley, us1 night business trip

Hotel Hafen Hamburg