Mercure Rouen Centre Cathedrale

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Overview of Mercure Rouen Centre Cathedrale

UNESCO Sustainable Travel Pledge

Mercure Rouen Centre Cathedrale

4.0 star property
4-star hotel with restaurant, near Rouen Cathedral

8.6/10 Fabulous

654 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
Map
7 rue Croix de Fer, Accès Parking via Rue des Arsins, Rouen, Seine-Maritime, 76000
Main amenities
  • Restaurant and bar/lounge
  • Breakfast available
  • Fitness center
  • Self parking
  • Room service
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
For families
  • Children stay free
  • Television
  • Laundry facilities
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Rouen City Centre

Getting around

  • Rouen (URO-Rouen - Seine Valley) - 25 min drive
  • Theatre des Arts Tram Station - 7 min walk
  • Beauvoisine Tram Station - 11 min walk
  • Gare-Rue Verte Tram Station - 13 min walk
  • Palais de Justice Tram Station - 5 min walk
  • Honoré de Balzac Tram Stop - 24 min walk

About this property

Mercure Rouen Centre Cathedrale

Located near a train station, Mercure Rouen Centre Cathedrale is a great choice for a stay in Rouen. After visiting the fitness center for a workout, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Fellow travelers say good things about the helpful staff and central location. The property is just a short walk to public transportation: Palais de Justice Tram Station is 5 minutes away.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 125 rooms

Arriving/Leaving

  • Check-in time from 2 PM - midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email with check-in instructions and an access code prior to arrival; access will be through a private entrance
  • For more details, please contact the property using the information on the booking confirmation
  • Guests driving to the property should contact this property in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Room service

Traveling with children

  • Children stay free

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone
  • Electrical adapters/chargers

Food and drink

  • Free bottled water

More

  • In-room safe

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 1.50 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • To-go breakfast is offered for an extra charge of EUR 15 per person (approximately)

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Parking

  • Self parking costs EUR 15 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Cathedrale
Mercure Cathedrale Hotel
Mercure Cathedrale Hotel Rouen Centre
Mercure Rouen Centre
Mercure Rouen Centre Cathedrale
Accor Rouen Centre Cathedrale
Mercure Rouen Centre Cathedrale Hotel Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel
Mercure Rouen Centre Cathedrale Rouen
Mercure Rouen Centre Cathedrale Hotel Rouen

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.0/10

Cleanliness

8.8/10

Staff & service

8.3/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

10/10 Exceptional

Lucia M C, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Paul, 1-night trip
Verified Hotels.com guest review

4/10 Fair

David, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jorge, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Gil, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service was nice and we had been informed about the light show near the cathedral, that we enjoyed a lot. Good tea choice in the room and i like Nuxe soap that was in the bathroom.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Marlene, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Magical ity, ok hotel
Right in the centre, which is with a gated access. If you don't have the code beforehand you can't get in by car to access their car park and have to go to reception to ask for it. This excepted, nondescript ok hotel in a magical part of the city. No wonder the whole west of France still votes socialist while the rest of the country burns, Rouen has retained the feel of the country of my childhood.
laurent, 1-night trip
Verified Hotels.com guest review