All properties in London, Ontario, Canada

Quality Suites London

City-center hotel within walking distance of White Oaks Mall

  • Free on-the-go breakfast, free WiFi in lobby, and free parking

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Guest Room. Image 1 of 36.
1 / 36Guest Room
  • Comfortable. Clean. A little outdated. But would stay again. Great rate.

    Feb 18, 2021

  • Amaxing value And Service! May stay the redt of the monyh😊

    Feb 8, 2021

See all 814 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
Dining options
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 118 smoke-free guestrooms
  • Daily housekeeping
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Laundry service

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Westminster
  • White Oaks Mall - 6 min walk
  • Parkwood Hospital - 40 min walk
  • Earl Nichols Arena - 2.4 mi / 3.9 km
  • Budweiser Gardens - 4.5 mi / 7.2 km
  • London Convention Center - 4 mi / 6.4 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Suite, Multiple Beds, Non Smoking
  • Traditional Double Room, 2 Double Beds
  • Suite, 2 Double Beds with sofa bed


  • In Westminster
  • White Oaks Mall - 6 min walk
  • Parkwood Hospital - 40 min walk

What’s around


  • In Westminster
  • White Oaks Mall - 6 min walk
  • Parkwood Hospital - 40 min walk
  • Earl Nichols Arena - 2.4 mi / 3.9 km
  • Budweiser Gardens - 4.5 mi / 7.2 km
  • London Convention Center - 4 mi / 6.4 km
  • Covent Garden Market - 4.4 mi / 7.1 km
  • Victoria Park - 4.5 mi / 7.3 km
  • University of Western Ontario - 6.9 mi / 11.1 km
  • London Health Sciences Centre - 7.2 mi / 11.6 km
  • Fanshawe College - 7.8 mi / 12.6 km

Getting around

  • London, ON (YXU-London Intl.) - 17 min drive
  • London Station - 11 min drive
  • London, ON (XDQ-London Train Station) - 11 min drive
  • Ingersoll Station - 26 min drive

At a glance

Hotel size

  • This hotel has 118 rooms
  • This hotel is arranged over 3 floors


  • Check-in time 3:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 19


  • Children (15 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas
  • WiFi in rooms*


  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free on-the-go breakfast daily
  • Coffee/tea in a common area

Working away

  • Business center
  • Conference space
  • Conference space size (feet) - 375
  • Conference space size (meters) - 35
  • One meeting room


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage


  • Number of buildings/towers - 1
  • Elevator
  • Picnic area


  • In-room accessibility
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • French
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Things to enjoy

  • Number of living rooms

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave


  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Quality Suites Hotel London
  • Quality Suites London London
  • Quality Suites London Hotel London
  • Quality Suites London
  • Quality Suites
  • Quality Suites London Hotel

Optional extras

Rollaway beds are available for CAD 15.0 per day

WiFi is available in guestrooms for an extra charge


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

Breakage deposit: CAD 250.00 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Quality Suites London does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. RV/bus/truck parking is available.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
  • Yes. Nearby restaurants include Tony Roma's (3-min walk), Knotty Pine Restaurant (4-min walk), and Boston Pizza (5-min walk).
  • Have fun with nearby winter activities like skiing. Quality Suites London also has a picnic area.
  • 8.0.Very good

    Short stay.

    Reasonably priced used expedia to book.

    Gary, 1 night trip, Feb 4, 2021

    Verified guest review

  • 6.0.Good

    The carpet was dirty and stained and the whole hotel was very dated.

    1 night trip, Dec 3, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Older property but staff was helpful and it was clean...

    1 night trip, Nov 27, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Unfortunately the heat was not really working in our room. It was off when we arrived so we assumed it would heat up eventually but never got past 17 degrees despite being turned to max. Room was more dated than pictures online

    Samantha, 1 night trip with friends, Nov 27, 2020

    Verified guest review

  • 6.0.Good

    It was ok. Found food from previous guests under furniture, so definitely not the cleanest place.

    4 night business trip, Nov 18, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Rooms are outdated. Furnitures and appliances are old. Carpets and blankets are stained and dirty. No hand soap in bathroom/mini kitchenette! Should have sanitizer and soaps handy especially during Covid! Expecting to have breakfast included, they only gave us a paperbag with prepackaged muffin, granola bar, and boxed juice. That is not breakfast!!! Very disappointing. Would not recommend.

    1 night family trip, Nov 14, 2020

    Verified Expedia guest review

  • 6.0.Good

    Heater old and loud.

    Heater was not working at first. Needed to get them to reset it. Also when the heater was running it was really loud. Any time it turned on in the middle of the night it woke me up. Hotel is dated and is in need of a face lift. The temperature control was the old round dial which I haven’t seen in like 25 years. TV in bedroom was a flat newer TV compared to the CRT in the living room.

    1 night trip, Nov 14, 2020

    Verified guest review

  • 8.0.Very good

    Nice place for those within a budget. It's worth nothing that breakfast was only a muffin, granola bar and juice box. Would stay again!

    Rob, 1 night trip, Oct 24, 2020

    Verified guest review

  • 8.0.Very good

    Great stay, great price

    Room is spacious and clean, too much heat blasted on making the room hot upon arrival. From desk service was prompt, helpful, and friendly! Pillows are completely warn flat, and only given 3 for 2 people. But Overall great stay, have stayed here before and would stay again!

    1 night trip with friends, Oct 10, 2020

    Verified guest review

  • 8.0.Very good

    Hotel was nice with great service. Room was a bit stuffy but othwise nice. Room rate was 30% higher since feb. Police were at hotel dealing with a robbery. Lots of homeless, people on meth walking around the neighbourhood. Saw the police canine unit arresting a suspect nearby. Looks like London has a crime problem, so traveler beware. Hotel has a great location and great staff.

    Lance, 1 night trip, Oct 6, 2020

    Verified guest review

See all 814 reviews