Marquis Reforma Hotel Spa

Photo gallery for Marquis Reforma Hotel Spa

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Indoor spa tub
Pool
Terrace/patio
Room

Overview of Marquis Reforma Hotel Spa

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Marquis Reforma Hotel Spa

4.5 star property
Luxury hotel with spa, near Torre Mayor

9.2/10 Superb

981 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
The price is $281
Price available on 08/07/2022
Map
Paseo De La Reforma 465 Col Cuauhtemoc, Mexico City, CDMX, 6500
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles
  • Valet parking
  • 24-hour room service
  • Coffee shop/cafe
For families
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Cuauhtemoc
  • Paseo de la Reforma - 1 min walk
  • Diana the Huntress Fountain - 4 min walk
  • Chapultepec Park - 6 min walk
  • The Angel of Independence Monument - 9 min walk
  • U.S. Embassy - 10 min walk
  • Castillo de Chapultepec - 13 min walk
  • Museo Nacional de Antropologia - 17 min walk
  • Auditorio Nacional - 30 min walk
  • Monument to the Revolution - 34 min walk
  • La Ciudadela - 36 min walk

Getting around

  • Benito Juarez International Airport (MEX) - 31 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 58 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 4 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 14 min drive
  • Sevilla Station - 8 min walk
  • Chapultepec Station - 14 min walk
  • Insurgentes Station - 19 min walk
  • Airport shuttle (surcharge)

About this property

Marquis Reforma Hotel Spa

Putting you in a great location within just a 10-minute walk of Paseo de la Reforma and Diana the Huntress Fountain, Marquis Reforma Hotel Spa offers an airport shuttle (available 24 hours) for USD 92 per vehicle roundtrip. Guests can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a fitness center. Fellow travelers love the helpful staff and restaurant. Public transportation is just a short walk: Sevilla Station is 8 minutes and Chapultepec Station is 14 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 209 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 8 per day)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Supervised childcare (surcharge)

What to do

  • Mountain biking
  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Free bicycle rentals

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • LCD television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet (surcharge)
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Local maps

Special features

Spa

Spa Marquis has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Sikeiros Sports Piano Bar - Onsite piano bar.
Los Canarios - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Cuchara de San Sebastian - This restaurant specializes in Spanish cuisine. Open select days.
A la Parilla - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Breakage deposit: USD 100 per stay

Optional extras

  • Wired Internet access is available in guestrooms for USD 25 for 24 hours (rates may vary)
  • Full breakfast is offered for an extra charge of USD 15 for adults and USD 10 for children (approximately)
  • Airport shuttle service is offered for an extra charge of USD 92 per vehicle (roundtrip, Maximum occupancy 2)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 11 costs USD 0

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs USD 8 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert) and Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Hotel Marquis Spa
Marquis Hotel Spa
Marquis Reforma
Marquis Reforma Hotel
Marquis Reforma Hotel Spa
Marquis Reforma Spa
Reforma Marquis
Spa Hotel Marquis
Spa Marquis Reforma
Spa Reforma
Marquis Hotel Mexico
Marquis Reforma Hotel Mexico City
Marquis Reforma Mexico City
Marquis Reforma Mexico City
Marquis Reforma Hotel Spa Hotel
Marquis Reforma Hotel Spa Mexico City
Marquis Reforma Hotel Spa Hotel Mexico City

Frequently asked questions

Overall score and ratings

9.2

Superb

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.1/10

Eco-friendliness

10/10 Exceptional

Hector, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

What an awesome place
We had a very enjoyable stay at the Hotel Reforma Marquis. The entire staff is friendly and courteous. The restaurants served delicious food. The rooms are clean and comfortable, and finally, the hotel is in a great location. I will definitely stay there again on my next visit to Mexico City!
Steve, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Service was terrible , room was downgraded from the booking , amenities was missing
Efim, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing stay at the Marquis Reforma
We recently had the pleasure of spending four nights at the Marquis Reforma Hotel in Mexico City. We had two junior suite rooms for five people (each room had a large king size bed and the room for three also had what seemed like a queen size sofa bed). The rooms were quite large, well appointed and in excellent condition. Arriving in Mexico City we were able to use transportation we had arranged ahead of time with the hotel. The well dressed driver met us right out of the luggage pick-up area. The total fare was US $115 which seemed very reasonable for five people with a fair amount of luggage. Arriving at the hotel, check in was easy, friendly and professional. The hotel is in the best part of town and close to some major sites. The front desk will exchange up to $50 US dollars for pesos each day which was convenient. All the hotel staff we encountered were extremely friendly, helpful and able to communicate with us even though we spoke only a small handful of basic Spanish words ourselves. Jose and Javier were particularly helpful at the Concierge desk. We had breakfast included in our rate and that was a great choice. Breakfast included a range of beverages, a fresh pastry, a plate of fruit and various egg or other breakfast choices. Service was always outstanding. Everyone wore face masks (as did most people in Mexico City) and everything was very clean. Covid tests were available prior to departure (roughly $50 US each). Overall loved the Marquis Reforma.
Marc, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christina, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Back after 6-7 years and still a great place!
Last time I was at this hotel was 6-7 years ago. They renovated the front desk and many areas throughout the hotel. The service, comfort and restaurant options were excellent just as it was 6-7 years ago.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Johnny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wonderful experience at Marquis Reforma in Mexico
My wife and I had an absolute wonderful experience at the Marquis Reforma Hotel while on a 8 day vacation in Mexico City! The staff were incredibly courteous and helpful......from the doorman, check in, housekeeping...and particularly in the restaurants......Los Carnarios and La Parilla. Antonio, Eduardo.....all of the wonderful staff at the properties restaurants....met every need....and the food was outstanding! We will definitely be staying at this hotel again!
Bruce, 8-night trip
Verified Hotels.com guest review

10/10 Exceptional

Service with a smile
The staff was great! David at the front desk literally gave me his suit jacket so I could attend an event in style while my luggage was delayed and Ivan at the bell hop was always ready to jump in. Much appreciated!
Stene, 6-night business trip
Verified Hotels.com guest review

6/10 Good

David, 2-night trip
Verified Hotels.com guest review