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Best Western Plus Hotel Diana

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Premium bedding, pillow-top beds, minibar, in-room safe
Bar (on property)
Deluxe Room, Multiple Beds, Non Smoking | Premium bedding, pillow-top beds, minibar, in-room safe

Overview of Best Western Plus Hotel Diana

Best Western Plus Hotel Diana

4.5 star property
Luxury hotel with restaurant, connected to a shopping centre, near The Gabba

8.6/10 Fabulous

995 verified guest reviews

Property highlights

  • Gym
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
  • Bar
  • 24/7 front desk
12 Annerley Rd, Woolloongabba, QLD, 4102

Guests rated this location 8.5/10 - Very good

Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 24-hour business centre
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk
For families
  • Children stay free
  • Cots/infant beds (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels

Room options

About this area

What's nearby

  • In Woolloongabba
  • Roma Street Parkland - 41 min walk
  • South Bank Parklands - 2 min drive
  • The Gabba - 2 min drive
  • Brisbane Convention and Exhibition Centre - 3 min drive
  • Queensland Performing Arts Centre - 4 min drive
  • Treasury Casino - 2 min drive
  • Queen Street Mall - 3 min drive
  • Suncorp Stadium - 5 min drive
  • Royal Brisbane & Women's Hospital - 6 min drive
  • University of Queensland - 11 min drive

Getting around

  • Brisbane Airport (BNE) - 28 min drive
  • South Bank Station - 12 min walk
  • Park Road Station - 16 min walk
  • Brisbane Dutton Park Station - 20 min walk


  • Sumo Salad - 7 min walk
  • Hudsons Coffee - 6 min walk
  • Morrison Hotel - 4 min walk
  • Under the Clock - 8 min walk
  • Brewhouse Brisbane - 2 min walk

About this property

Best Western Plus Hotel Diana

Best Western Plus Hotel Diana puts you 2.1 mi (3.4 km) from Roma Street Parkland. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials or body scrubs. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness centre and a fitness centre. Fellow travellers love the convenient parking and helpful staff.


English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 67 rooms
  • Arranged over 5 floors


  • Check-in time from 2:00 PM until anytime
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 10 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding


  • Pets not allowed
  • Service animals welcome


  • Wheelchair-accessible parking on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)
  • Local/corner shop

What to do

  • Shopping
  • Beach nearby
  • Discount at nearby fitness centre
  • Bike rentals nearby

Working away

  • 24-hour business centre
  • 2 meeting rooms
  • Computer station
  • Conference space (1507 square feet)


  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • 1 building/tower
  • Built in 1995
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness centre
  • Spa services


  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant


  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress
  • Cot/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free local calls

Food and drink

  • Fridge


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.


Boo's Kitchen – This restaurant specialises in Thai cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
D'Ago – This restaurant specialises in pizza and serves lunch and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AUD 25 per person
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cots/infant beds are available for AUD 15.00 per night
  • Rollaway beds are available for AUD 20.0 per night

Pool, spa, & gym (if applicable)

  • Children under 14 years old are not allowed in the health club, fitness facility or hot tub without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).


<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Best Western Plus Hotel Diana Woolloongabba
Diana Plaza Hotel Woolloongabba
Diana Plaza Woolloongabba
Hotel Diana Plaza
Diana Plaza
Best Western Plus Diana Woolloongabba
Best Western Plus Diana

Frequently asked questions

What are the cleanliness and hygiene measures currently in place at Best Western Plus Hotel Diana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Best Western Plus Hotel Diana?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at Best Western Plus Hotel Diana?
You can check in from 2:00 PM - anytime. Check-out time is 10 AM. Late check-out is available for a charge (subject to availability).
Is there an on-site casino at Best Western Plus Hotel Diana?
No, this hotel doesn't have a casino, but Treasury Casino (2-min drive) is nearby.
What is there to do at Best Western Plus Hotel Diana and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy amenities such as a 24-hour fitness centre, spa services and a garden.
Are there restaurants at or near Best Western Plus Hotel Diana?
Yes, there's an on-site restaurant that offers Thai cuisine.
What's the area around Best Western Plus Hotel Diana like?
Best Western Plus Hotel Diana is a short 2-minute walk from Mater Private Hospital Brisbane and 9 minutes' walk from South Bank Parklands. Travellers give top marks for the hotel's prime location.







Staff & service




Property conditions & facilities




10/10 Exceptional

Everything was lovely just the bathroom floor was a little dirty with hairs on the floor otherwise all good
nicholas, 3-night trip
Verified guest review

10/10 Exceptional

Great staff
The staff member at the front desk in the afternoons was extremely friendly and helpful.
Josephine, 1-night trip
Verified guest review

10/10 Exceptional

Excellent location to Train & Bus stations. But most of all it’s location to South Bank. Would stay there again, Danny & staff very helpful.
Stephen, 3-night trip
Verified guest review

10/10 Exceptional

Nice, clean hotel with parking. Decent location
We stayed here for 2 nights, and I would say I am pretty satisfied with the overall hotel experience. The rooms were a good size, very clean. The location isn't necessarily super close to CBD, but it's very close to the bus line. We got a rental car, and thankfully there was onsite free parking. It was slightly confusing to find the parking, but we stopped at the front and asked the front-desk, and they guided us which was helpful. There were good amount of amenities in the room. It wasn't the best hotel- there was no pool/ free breakfast, but definitely nothing worth complaining about and pretty reasonably priced for the location/ free parking.
Lobby view from our floor
Siddharth, 2-night trip
Verified guest review

10/10 Exceptional

Helen, 1-night trip
Verified guest review

10/10 Exceptional

Julia, 1-night trip
Verified guest review

8/10 Very good

Room is clean and well maintained. Bed is very comfortable as well. Wifi quality can be improved as it drops off intermittently and instruction for car park can be clearer as we do not want to get any parking fines. Having to validate the parking ticket to exit the carpark is a bit annoying as well. Surely there has to be a better arrangement.
6-night family trip
Verified guest review

8/10 Very good

Nice hotel
I only stayed 1 night at the Diana Hotel. The hotel was situated amongst some restaurants which was handy. It was situated on a busy main road, but the rooms were quiet. The hotel was very well maintained, almost a little too posh for me, I felt the cleaning of the rooms could be a bit better, the carpet didn't look very clean. The receptionist was very friendly, asked how my day had been. Check in was quick & efficient. Probably not quite suited if your looking for a simple, no frills hotel,.
ANTHONY, 1-night trip
Verified guest review

8/10 Very good

The staff were friendly, helpful and inviting. The bed was so comfortable - it was like sleeping on a cloud!
Verified Wotif guest review

10/10 Exceptional

Doug, 1-night trip
Verified guest review