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Crowne Plaza Auckland, an IHG Hotel

Photo gallery for Crowne Plaza Auckland, an IHG Hotel

1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Suite, 1 King Bed, Balcony, Ocean View | View from room
Exterior
Premium Room, 1 King Bed, Balcony, Ocean View | 1 bedroom, Egyptian cotton sheets, premium bedding, minibar
Breakfast, lunch and dinner served

Overview of Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel

4.0 star property
4-star hotel with restaurant, near Sky Tower
9.0 out of 10 Superb
9.0/10 Superb

1,001 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning
  • Gym
The price is NZ$172
Price available on 18/06/2023
Map
128 Albert St, Auckland, 1030
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Self parking
  • 24-hour room service
  • Babysitting
  • 24-hour business centre
  • Conference centre
  • 10 meeting rooms
  • 24-hour front desk
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 2 min walk
  • Auckland Ferry Terminal - 13 min walk
  • Spark Arena - 21 min walk
  • Queen Street Shopping District - 1 min drive
  • University of Auckland - 2 min drive
  • Princes Wharf - 3 min drive
  • Auckland City Hospital - 3 min drive
  • SkyCity Casino - 4 min drive
  • Auckland War Memorial Museum - 5 min drive
  • Mt. Eden - 5 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 30 min drive
  • Auckland Grafton Station - 4 min drive
  • Auckland Newmarket Station - 5 min drive
  • Auckland Britomart Station - 13 min walk
  • Gaunt Street Tram Stop - 14 min walk
  • Daldy Street Tram Stop - 16 min walk
  • Halsey Street Tram Stop - 18 min walk

Restaurants

  • Huami - 2 min walk
  • Federal Delicatessen - 1 min walk
  • Elliott Stables - 2 min walk
  • Kiraku Japanese Restaurant - 2 min walk
  • Depot Eatery & Oyster Bar - 1 min walk

About this property

Crowne Plaza Auckland, an IHG Hotel

Crowne Plaza Auckland, an IHG Hotel puts you in a great location, within a 15-minute walk of Sky Tower and Auckland Ferry Terminal. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Aria Restaurant and Bar, which serves breakfast, lunch and dinner. Other highlights at this upmarket hotel include a bar/lounge and a sauna. Fellow travellers say great things about the comfortable beds and central location. Public transportation is close by: Gaunt Street Tram Stop is only 14 minutes on foot.

Languages

Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hindi, Italian, Japanese, Korean, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Contactless room service is available.

Safety measures

Masks available
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 352 rooms
  • Arranged over 28 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
  • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site self-parking (NZD 30 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business centre
  • 10 meeting rooms
  • Computer station
  • Conference centre (10118 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness centre
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone
  • Desk chair

Food and drink

  • Fridge

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Aria Restaurant and Bar – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately NZD 38 for adults and NZD 19 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 65.0 per night

Parking

  • Self-parking costs NZD 30 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

Policies

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.

Also known as

Auckland Crowne Plaza
Crowne Plaza Auckland
Crowne Plaza Hotel Auckland
Crowne Plaza Auckland Hotel Auckland Central
Crowne Plaza Auckland New Zealand
Crowne Plaza Auckland Hotel

Frequently asked questions

Does Crowne Plaza Auckland, an IHG Hotel offer free cancellation for a full refund?
Yes, Crowne Plaza Auckland, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Crowne Plaza Auckland, an IHG Hotel?
As of 2 June 2023, prices found for a 1-night stay for 2 adults at Crowne Plaza Auckland, an IHG Hotel on 18 June 2023 start from NZ$172, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Crowne Plaza Auckland, an IHG Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Crowne Plaza Auckland, an IHG Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Crowne Plaza Auckland, an IHG Hotel?
Yes. Self-parking costs NZD 30 per day.
What are the check-in and check-out times at Crowne Plaza Auckland, an IHG Hotel?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an on-site casino at Crowne Plaza Auckland, an IHG Hotel?
No, this hotel doesn't have a casino, but SkyCity Casino (4-min walk) is nearby.
What is there to do at Crowne Plaza Auckland, an IHG Hotel and nearby?
Crowne Plaza Auckland, an IHG Hotel has a 24-hour fitness centre and a sauna.
Are there restaurants at or near Crowne Plaza Auckland, an IHG Hotel?
Yes, there's an on-site restaurant, Aria Restaurant and Bar.
What's the area around Crowne Plaza Auckland, an IHG Hotel like?
Crowne Plaza Auckland, an IHG Hotel is in Auckland Central Business District, a short 2-minute walk from Sky Tower and 13 minutes' walk from Auckland Ferry Terminal. Travellers say that the local area is good for shopping and very central.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.7/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Very good

Great location
Nice hotel located in the CBD, unfortunately with all the construction work around there appeared to be not many staying at the hotel. Always lovely and clean, though no mini fridge refreshments, no snacks and no complimentary water. The restaurant menu had changed as well with only a limited selection now available. Hoping when the city rsil link is completed Auckland will once again been buzzing.
Y, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Everything was great except for the mop smell.
The staff are very nice and parking was relatively cheaper than other hotels in CBD. It was clean overall but the only thing was the the mop smell in the bathroom.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Gabriela, 4-night business trip
Verified Hotels.com guest review

6/10 Good

I stay at this hotel during business trips as it’s very conveniently located and staff very friendly, however the hotel is starting to look a bit tired and for the price bottled water in the room should be provided.
Matteo, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Easy to walk to down town.
It was great, nice and confortable. We met people from our land at the front desk.
KAY, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tim, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Simone, 5-night trip
Verified Hotels.com guest review

6/10 Good

Craig, 3-night trip
Verified Hotels.com guest review

8/10 Very good

kamal, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location was really good, very central
yana, 3-night family trip
Verified Expedia guest review