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All properties in Tapachula, Chiapas, Mexico
1 room, 2 adults

One Tapachula

3-star3 stars
9a. Avenida Sur Prolongacion #382, Colonia Teofilo Acebo, Tapachula, CHIS, 30795, Mexico

3-star hotel in Tapachula
  • Free local cuisine breakfast, free WiFi, and free parking
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Nice new Hotel, Probably the most economical nice place to stay in town.Feb 3, 2021
  • This is a very nice hotel, friendly staff, nice accommodations, and economical. The…Dec 16, 2020

One Tapachula

from NZ$64
  • Superior Room, 1 Queen Bed
  • Superior Room, 2 Twin Beds

What’s around One Tapachula


  • Plaza Cristal Shopping Center - 34 min walk
  • Bicentennial Park - 2.7 mi / 4.3 km
  • Miguel Hidalgo Central Park - 3.1 mi / 4.9 km
  • Archaeological Museum of Soconusco - 3.1 mi / 5 km
  • Izapa Archeological Zone - 8.9 mi / 14.3 km
  • Chiapas Port - 16.8 mi / 27 km
  • Malacatan Castle - 18.5 mi / 29.8 km
  • Volcán Tacaná Biosphere Reserve - 22 mi / 35.4 km

Getting around

  • Tapachula, Chiapas (TAP-Tapachula Intl.) - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free local cuisine breakfast daily
  • Snack bar/deli
  • Coffee/tea in a common area
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Free bottled water
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

One Tapachula’s small print

Also known as

  • One Tapachula Hotel
  • One Tapachula Tapachula
  • One Tapachula Hotel Tapachula


This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for One Tapachula

  • Does One Tapachula offer free cancellation for a full refund?
    Yes, One Tapachula does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at One Tapachula?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at One Tapachula?
    Yes, there's free self parking.
  • Are pets allowed at One Tapachula?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at One Tapachula?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near One Tapachula?
    Yes. Nearby restaurants include Buenos Diaz Coffee (2.1 mi), El Mito-T (2.3 mi), and Sonora's Meat (2.4 mi).

Recent reviews

Exceptional 9.4 From 81 reviews

Exceptional 10.0
Excelente servicio y muy limpio y su personal super amable
Nancy, us1 night family trip
Exceptional 10.0
Excelente ubicación, hotel práctico con excelente limpieza y buen servicio. Cómodo descanso !
us1 night family trip
Exceptional 10.0
It's a excellent property, safe and cleaning. It's fabulous
Edgar, us1 night trip
Exceptional 10.0
Great experience! Great service!
Miguel, us1 night family trip
Exceptional 10.0
Great experience, good price for the service and convenient area for shops and eating
Carlos, us2 night family trip
Exceptional 10.0
Excellent option, clean and convenient location and very quite, all staff very attentive
us1 night trip
Exceptional 10.0
Excellent service, Nice Hotel, I recomend You!!! It's a place to enjoy with family and work, I'm satisfied!!
Alejandro, us1 night romance trip
Good 6.0
Muy incomodo
Cesar, mx1 night family trip
Exceptional 10.0
Excelente servicio
Excelente estadía, el hotel se encuentra en una zona conveniente por su cercanía a centros comerciales y vialidades importantes. La limpieza y protocolo del hotel fue excelente así como los alimentos en el desayuno incluido que te dan
Jorge, mx1 night business trip
Very good 8.0
informacion deficiente
Las recepcionistas son muy amables, pero no estan del todo organizados con la informacion de horarios de desayuno
MANUEL, mx2 night trip

One Tapachula