Arcadia Surabaya by Horison - CHSE Certified

Photo gallery for Arcadia Surabaya by Horison - CHSE Certified

Primary image
Room
Room
Room
Room

Overview of Arcadia Surabaya by Horison - CHSE Certified

Arcadia Surabaya by Horison - CHSE Certified

3.5 star property
3.5-star Surabaya hotel with restaurant

7.6/10 Good

37 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Meeting Facilities
  • 24/7 front desk
Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175
Main amenities
  • 136 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Conference space
  • Concierge services
  • Free newspapers in the lobby
For families
  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Dry cleaning/laundry service
  • Free self parking

Choose dates to view prices

About this area

What's nearby

  • Red Bridge - 1 min drive
  • Heroic Monument - 3 min drive
  • Tunjungan Plaza - 16 min drive
  • BG Junction - 13 min drive
  • Grand City Surabaya - 14 min drive
  • Submarine Monument (Monumen Kapal Selam) - 13 min drive
  • Surabaya Plaza Shopping Mall - 15 min drive
  • Suramadu Bridge - 18 min drive
  • Surabaya Town Square - 22 min drive
  • Surabaya Zoo - 28 min drive
  • Galaxy Mall - 22 min drive

Getting around

  • Surabaya (SUB-Juanda) - 47 min drive
  • Surabaya Gubeng Station - 16 min drive
  • Surabaya Pasar Turi Station - 25 min walk

About this property

Arcadia Surabaya by Horison - CHSE Certified

When visiting Surabaya, Arcadia Surabaya by Horison - CHSE Certified is a great choice to consider. Guests will have free perks like WiFi and self parking. Rooms offer LED TVs and slippers. The comfortable beds and helpful staff get good marks from fellow travelers.

At a glance

Hotel size

  • 136 rooms

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This is a CHSE certified property. CHSE (Clean, Health, Safety, and Environment) is a health and safety certification issued by the Indonesian Ministry of Tourism and Creative Economy. When traveling to Indonesia, guests will be required to book a minimum number of nights at a CHSE certified accommodation, check government regulations for more details.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant

Working away

  • Business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk

Accessibility

  • Elevator

Languages spoken

  • English
  • Indonesian

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of IDR 84700 for adults and IDR 42350 for children (approximately)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for IDR 171488.0 per day

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards.

Also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison
Arcadia Surabaya by Horison CHSE Certified
Arcadia Surabaya by Horison - CHSE Certified Hotel
Arcadia Surabaya by Horison - CHSE Certified Surabaya
Arcadia Surabaya by Horison - CHSE Certified Hotel Surabaya

Frequently asked questions

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

7.6/10

Staff & service

7.3/10

Property conditions & facilities

10/10 Exceptional

4-night trip
Verified Expedia guest review

8/10 Very good

Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Elma, 6-night trip
Verified Expedia guest review

8/10 Very good

shah, 2-night trip
Verified Expedia guest review

6/10 Good

All staff members are friendly.
Hotel very close to public transport, room was clean. I do recommended to everyone
6-night trip
Verified Wotif guest review

8/10 Very good

Verified Hotels.com guest review

6/10 Good

Verified Hotels.com guest review

6/10 Good

A short stay.
Value for money.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

8/10 Very good

It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.
Verified Hotels.com guest review