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Ostro Hotel

Photo gallery for Ostro Hotel

Front of property
City view from property
Superior Twin Room | In-room safe, desk, free WiFi, bed sheets
Lobby sitting area
Superior Twin Room | In-room safe, desk, free WiFi, bed sheets

Overview of Ostro Hotel

Ostro Hotel

3.0 star property
3-star hotel in Daun Penh with spa and restaurant
8.0 out of 10 Very good
8.0/10 Very good

11 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
The price is NZ$74
Price available on 03/06/2023
Map
28-30 Street 130 Corner Street 5, Sangkat Phsakandal 1, Khan Doun Penh, Phnom Penh, Phnom Penh
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
For families
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • DVD player
  • Dressing gowns

Room options

About this area

What's nearby

  • In Daun Penh
  • Riverside - 1 min drive
  • Central Market - 1 min drive
  • Royal Palace - 3 min drive

Getting around

  • Phnom Penh (PNH-Phnom Penh Intl.) - 28 min drive
  • Phnom Penh Railway Station - 18 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Riverhouse Lounge - 3 min walk
  • Larry's 110 St Bar & Grill - 2 min walk
  • Noodle House - 1 min walk
  • 126 - 2 min walk
  • OSKAR bistro - 3 min walk
Map

About this property

Ostro Hotel

Ostro Hotel offers an airport shuttle (available 24 hours) for USD 15 per person one-way. Guests can be pampered with spa services at the spa and grab a bite to eat at the restaurant. Other highlights include a bar/lounge, a snack bar/deli and a terrace.

Languages

English, Khmer

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global), CovidClean (Safehotels - global expert) and Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 31 rooms

Arriving/Leaving

  • Check-in time starts at 2:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Full-service spa

Room amenities

Be entertained

  • DVD player
  • 32-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning and heating
  • Wet bar
  • Electric kettle
  • Dressing gowns

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free international calls

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Khmer Spa. The spa is open daily.

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 7 for adults and USD 7 for children
  • Airport shuttle service is offered for an extra charge of USD 15 per person (one-way)

Children & extra beds

  • Airport shuttle for children between the ages of 7 and 8 costs USD 5 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast, lunch and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of:

  • Bureau Veritas (third-party expert - Global)
  • CovidClean (Safehotels - global expert)
  • Safe Travels (WTTC - Global)
  • COVID-19 Guidelines (CDC)
  • COVID-19 Guidelines (WHO)
  • Ecolab (third-party expert - Global)
  • SGS (third-party expert - Global)

Policies

This property does not have lifts.
This property accepts credit cards and cash.

Also known as

Ostro Hotel Hotel
Ostro Hotel Phnom Penh
Ostro Hotel Hotel Phnom Penh

Frequently asked questions

Does Ostro Hotel offer free cancellation for a full refund?
Yes, Ostro Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Ostro Hotel?
As of 29 May 2023, prices found for a 1-night stay for 2 adults at Ostro Hotel on 3 June 2023 start from NZ$74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Ostro Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ostro Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Ostro Hotel?
Yes, there's free self parking. Parking spaces may be limited.
Is an airport shuttle service offered by Ostro Hotel?
Yes, an airport shuttle is available. The charge is USD 15 per person one-way.
What are the check-in and check-out times at Ostro Hotel?
You can check in starting at 2:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Ostro Hotel?
No, this hotel doesn't have a casino, but NagaWorld Casino (2-min drive) is nearby.
What is there to do at Ostro Hotel and nearby?
Ostro Hotel has a spa.
Are there restaurants at or near Ostro Hotel?
Yes, there's an on-site restaurant that offers local and international cuisine.
What's the area around Ostro Hotel like?
Ostro Hotel is in Daun Penh, a short 1-minute walk from Riverside and 5 minutes' walk from Phnom Penh Night Market.

Reviews

8.0

Very good

8.9/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Very nice stay!
Verified Expedia guest review

10/10 Exceptional

Bradley, 7-night trip
Verified Expedia guest review

6/10 Good

Chanlim, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Chanlim, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Abdullah, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great property next to the riverside walk near exercise equipment. Smack in the middle of tons of bars. It's noisy so be ready. Cool place to stay if you are looking to party.
Chuong, 1-night trip
Verified Orbitz guest review

6/10 Good

shiro, 6-night trip
Verified Expedia guest review

2/10 Poor

立地だけの極めて残念なホテル
立地は良いが、バーレストランが片手間にやっているようなホテル。サービスのいい加減さが何よりマイナスポイントで、非常に不快な滞在を強いられた。料金支払い済みだったが、やむなく途中で他のホテルに移動したほど。また夜遅くまで非常にうるさく、そうした意味では立地も良いとはいい難い。
4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Cool place in the middle of red light district. Restaurant open 24h. Great staff!
OstroHotel, 1-night trip
Verified Expedia guest review