All properties in Itajai, Santa Catarina State, Brazil

Mercure Itajaí Navegantes

Family-friendly hotel in Itajai Centro with indoor pool and bar/lounge

  • Free WiFi

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Indoor Pool
  • Poolside Bar
  • Terrace/Patio
Terrace/Patio. Image 1 of 77.
1 / 77Terrace/Patio
Rua PEDRO FERREIRA, 363, Itajai, 88301030, Brazil
  • The hotel is probably the best in the city, have stayed here several times. Its centrally…

    Oct 26, 2021

  • Hotel food was excellent and located in a convenient location overall. The staff was…

    Sep 1, 2021

See all 122 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free WiFi
  • Parking available
  • Pool
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 176 smoke-free guestrooms
  • Housekeeping on weekdays
  • Near the beach
  • 1 indoor pool
  • Breakfast available
  • Bar/lounge

For families

  • Children's pool
  • Private bathroom
  • Television
  • Laundry facilities
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • In Itajai Centro
  • Itajaí Public Market - 6 min walk
  • Dr. Hercilio Luz Stadium - 7 min walk
  • Igreja Matriz do Santíssimo Sacramento - 9 min walk
  • Centreventos Itajaí - 10 min walk
  • Itajai Valley University (UNIVALI) - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Privilege, Apartment, Multiple Beds
  • Superior Apartment, 1 Queen Bed
  • Superior Room, 2 Twin Beds
  • Adapted Superior Room, 1 Queen Bed
  • Superior Double Room, 1 Double Bed with Sofa bed
  • Executive Apartment, Multiple Beds
  • Executive Double Room, 1 Double Bed, River View

What’s around


  • In Itajai Centro
  • Itajaí Public Market - 6 min walk
  • Dr. Hercilio Luz Stadium - 7 min walk
  • Igreja Matriz do Santíssimo Sacramento - 9 min walk
  • Centreventos Itajaí - 10 min walk
  • Itajai Valley University (UNIVALI) - 16 min walk
  • Adelaide Konder Theater - 20 min walk
  • Itajai Municipal Theater - 26 min walk
  • Praia Central - 33 min walk
  • Praia do Pontal - 33 min walk
  • Navegantes Beach - 33 min walk

Getting around

  • Navegantes (NVT-Ministro Victor Konder Intl.) - 16 min drive
See on map
Rua PEDRO FERREIRA, 363, Itajai, 88301030, Brazil

At a glance

Hotel size

  • This hotel has 176 rooms
  • This hotel is arranged over 20 floors


  • Check-in time 2:00 PM-noon
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Parents must have child's birth certificate and photo ID*
  • No cribs (infant beds)


  • Pets allowed (dogs and cats only)*
  • Specific rooms only, restrictions apply*
  • 1 per room (up to 33 lbs)
  • Pets must be supervised
  • Food and water bowls and litter boxes available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered onsite valet parking (BRL 25 per day)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Continental breakfast daily (surcharge)
  • Bar/lounge

Things to do

  • Number of indoor pools - 1
  • Children's pool
  • Fitness facilities
  • Spa services on site

Working away

  • Number of meeting rooms - 6


  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 2019
  • Elevator
  • Television in common areas


  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Lever door handles

Languages Spoken

  • English
  • Portuguese
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer

Be entertained

  • 49-inch Smart TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Free local calls


  • Housekeeping - weekdays only
  • In-room safe

Special features


Guests can pamper themselves by indulging in the onsite spa services. Services include massages.


Kais Ø - This restaurant specializes in international cuisine.

Bar Kais Ø - This bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of BRL 42.00 for adults and BRL 42.00 for children (approximately)

Children & extra bedsPay at property

  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

PetsPay at property

  • Pets are allowed for an extra charge of BRL 70 per pet, per night
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

ParkingPay at property

  • Covered valet parking costs BRL 25 per day
  • Parking height restrictions apply

Pool, spa & gym (if applicable)Pay at property

  • Pool access available from 9:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


Only registered guests are allowed in the guestrooms.

Parties and events are allowed on site.

Long-term renters welcome.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash.

Also known as

  • Mercure Itajaí Navegantes Hotel Itajai
  • Mercure Itajaí Navegantes (Opening October 2019)
  • Mercure Itajai Navegantes
  • Mercure Itajaí Navegantes Hotel
  • Mercure Itajaí Navegantes Itajai

*See fees & policies for additional details or extra charges


  • Yes, Mercure Itajaí Navegantes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs BRL 25 per day.
  • Yes, there's an indoor pool and a children's pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 33 lbs per pet. There's a charge of BRL 70 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • You can check in from 2:00 PM - noon. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Mercado Velho (5-min walk), Yujin Temakeria (5-min walk), and Família Frassini (9-min walk).
  • Mercure Itajaí Navegantes has an indoor pool and a fitness center, as well as spa services.
  • 6.0.Good

    Costumo viajar para locais nacionais e internacionais, me parece que em geral a cidade de navegantes não preza por seus visitantes, fui mal atendido no hotel, nos restaurantes e outros lugares, acho até que eu fui fazer um favor para a cidade em visitá-la e gastar meu dinheiro! Sugestão: os estabelecimentos precisam urgentemente de um treinamento para cuidar de seus turistas, é mais difícil mantê-los do que imaginam! Pensem que eu vou repensar se voltarei um dia e certamente viu compartilhar a experiência com amigos e familiares! #sebrae pode ajudá-los!

    2 night romance trip, Feb 12, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Courteous staff with great focus on customer satisfaction. Modern, comfortable and spacious rooms. Bar and restaurant serving high quality buffet and menu selections. All around great property, conveniently located near the Port of Itajai and commercial district.

    Michael, 5 night family trip, Nov 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Safe and sound

    During these times service isn't as usual, but they have taken the necessary precautions. The breakfast still has a good spread and other dining options are still available. Even the room had little touches of precautionary measures. All in all, they are hotel that puts your mind at ease and the bed is one of the most comfortable ones I've had.

    1 night business trip, Oct 8, 2020

    Verified guest review

  • 10.0.Exceptional

    Home away from home

    The rooms are comfortable and quiet, even when facing the port. Breakfast is good. It is walking distance for the ferry to Navegantes. The F&B staff are very jovial and they make you feel at home. If you are interested in the shopping area it is also walking distance with a couple of touristic places in the vicinity.

    1 night business trip, Feb 18, 2020

    Verified guest review

  • 10.0.Exceptional

    Modern, good location and view

    The hotel is new and situated behind a shopping mall. Its location is perfect for those in the shipping industry as everything is nearby, moreover the view of the harbour is spectacular. Breakfast is a good spread, the restaurant serves good seafood. Furthermore the amenities will suffice for any travellers needs. The only negative is that parking isn't included and rates are rather high.

    3 night business trip, Feb 15, 2020

    Verified guest review

  • 10.0.Exceptional

    The stuff ... everyone that works there is a excelente employee... they working hard... polite... educated and very humble people ... I really appreciate the way I was treated there... and I recommend for everyone that is thinking in visiting Itajai in Brazil ...

    10 night family trip, Jan 19, 2020

    Verified Travelocity guest review

  • 10.0.Exceptional

    Mehor bartender em anos!

    Hotel impecável. Único ponto negativo foi o chuveiro que não é muito confortável. Melhor atendente do bar é a Aline (não desmerecendo os outros!), uma pessoa muito gentil e acolhedora! Se a oportunidade se apresentar, retornaremos sim!

    Jeferson Lucas, 4 night trip, Jan 9, 2020

    Verified guest review

  • 10.0.Exceptional

    Excelente hotel

    Excelente hotel. Recepcionistas atenciosos, café da manhã excelente, localização boa, ótimo quarto. Só elogios.

    Marcia R P, 1 night family trip, Nov 24, 2021

    Verified guest review

  • 10.0.Exceptional

    Ótimo para hospedagem com Pets

    Estadia maravilhosa! O hotel é muito bem localizado, em frente ao porto, fácil de acessar e com uma bela vista. O quarto é muito bom, bonito e bem mobiliado, confortável, possui smart TV, banheiro fantástico e muito bem limpo. Estive hospedada com a mina cachorrinha e foi tudo muito tranquilo, avisei com antecedência que estaria com ela, apresentei a carteirinha de vacinação e ela pôde ficar conosco, o hotel até nos deu um kit pet com tapete higiênico, bolinhas e biscoitos. Todos os funcionários muito atenciosos e simpáticos, recomendo fortemente esse hotel!

    Heloisa, 1 night trip, Nov 13, 2021

    Verified guest review

  • 10.0.Exceptional

    Luxo acessível.

    Incrível, um luxo de hotel, tudo pensado nos mínimos detalhes, área de lazer maravilhosa. A localização também é excepcional. Prestar atenção que geralmente o café da manhã e vendido a parte. A vista do Porto também é muito bacana, uma perspectiva diferente.

    1 night trip, Nov 8, 2021

    Verified guest review

See all 122 reviews