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Hanoi Paradise Center Hotel & Spa

4-star hotel with spa, near Thang Long Water Puppet Theatre

  • Free buffet breakfast and free WiFi
From
NZ$39

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  • Hotel Front – Evening/Night
  • Hotel Front – Evening/Night
  • Deluxe Double or Twin Room - Bathroom Amenities
  • Breakfast buffet
  • Hotel Front – Evening/Night
Hotel Front – Evening/Night. Image 1 of 22.
1 / 22Hotel Front – Evening/Night
22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, 100000, Hanoi Province, Vietnam
8.8.Fabulous.
  • Even while travelling at a time when the world is topsy-turvy, the GM and his staff were…

    Mar 11, 2020

  • Great friendly and helpful staff. We arrived amidst the second wave of Covid-19 panic in…

    Mar 11, 2020

See all 75 reviews

Official standards

This property advises that it adheres to Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures

Guests rated location

Walkable
Convenient
Dining options
Safe
Quiet
  • Free WiFi
  • Free parking
  • Air Conditioning

Property highlights

Main amenities

  • 55 shared guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 24-hour business center
  • Terrace

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television
  • Free toiletries

What’s around

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Opera House - 9 min walk
  • Hanoi Old City Gate - 13 min walk
  • Ho Chi Minh Mausoleum - 37 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Double or Twin Room
  • Executive Suite, City View
  • Junior Suite, Balcony
  • Family Suite, Balcony
  • Signature Room, Connecting Rooms

Location

22/5 Hang Voi Street, Ly Thai To Ward, Hanoi, 100000, Hanoi Province, Vietnam
  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 6 min walk

What’s around

Landmarks

  • In Hoan Kiem
  • Thang Long Water Puppet Theatre - 5 min walk
  • Hoan Kiem Lake - 6 min walk
  • Hanoi Opera House - 9 min walk
  • Hanoi Old City Gate - 13 min walk
  • Ho Chi Minh Mausoleum - 37 min walk
  • Ngoc Son Temple - 6 min walk
  • St. Joseph's Cathedral - 14 min walk
  • Dong Xuan Market - 18 min walk
  • Hoa Lo Prison Museum - 22 min walk
  • Imperial Citadel of Thang Long - 30 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 37 min drive
  • Hanoi Long Bien Station - 19 min walk
  • Hanoi Railway Station - 26 min walk
  • Hanoi Van Dien Station - 11 min drive

At a glance

Hotel size

  • This hotel has 55 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free
  • Up to 22 lbs

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite carport
  • Free offsite parking nearby
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Full-service spa

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 0
  • Year Built - 2019
  • Elevator
  • Designated smoking areas
  • Terrace

Accessibility

  • In-room accessibility

Languages Spoken

  • English
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Designer toiletries
  • Hair dryer

Be entertained

  • 40-inch Smart TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Shared accommodations

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Paradise Spa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open daily.

Small print

Also known as

  • Hanoi Paradise Center & Hanoi
  • Hanoi Paradise Center Hotel & Spa Hotel
  • Hanoi Paradise Center Hotel & Spa Hanoi
  • Hanoi Paradise Center Hotel & Spa Hotel Hanoi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Long-term renters welcome.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

The charges below are included in the total price displayed:

  • Christmas Eve gala dinner fee for stays on 24 December
  • Christmas Day gala dinner fee for stays on 25 December
  • New Year's Eve gala dinner fee for stays on 31 December
  • New Year's Day gala dinner fee for stays on 1 January
  • Valentine's Day gala dinner fee for stays on 14 February

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hanoi Paradise Center Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Please note that this information has been provided by our partners.
  • No, unfortunately, but there's free parking nearby.
  • Yes, pets are welcome, with a maximum weight of 22 lbs per pet. Service animals are exempt from fees.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes, there's an onsite restaurant. Nearby restaurants include Nhac cafe (3-min walk), Coffee Zone (4-min walk), and Helio Coffee (4-min walk).
  • Hanoi Paradise Center Hotel & Spa has a spa.
8.8.Fabulous.
  • 10.0.Exceptional

    Little gem of a hotel! A bit Hard to find

    Hotel Hanoi: The hotel itself is a little bit hard to find as it is down a small alley way however if you follow google maps there Is a sign post at the end of the alleyway. The location in Hanoi is really good and everything is within walking distance. The hotel has recently been refurbished and it does look good however there are a few bits that still need finishing off but don’t let that put you off it’s a great little find really reasonably priced. The staff are very welcoming and on our arrival we were greeted with a cup of tea whilst we did the check in process. The staff asked if we need any help with any trips or tours and we were then shown to our room. As mentioned above there were a couple of teething issues with the new refurbishment in our room including a shower door that leaked slightly and a very noisy bathroom door but on raising this with staff they were very apologetic and we were swiftly moved rooms. The rooms aren’t huge but a nice design and you can see it’s been recently refurbished. The hotel has a sun deck on the 7th floor which is high enough that you can see a fair bit but the view isn’t anything to write home about. Breakfast was included in our stay and there was a mixture of Buffett and ordering off the menu - there was a great mix of Thai and western cuisine to fit everyones needs. We went on a Halong bay cruise whilst staying in Hanoi and the staff kindly looked after our big suitcases and did some of our washing whilst we were aw

    guy, 2 night trip, Feb 29, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Cute little alley way hotel in Hanoi, walkable to all major attractions but far enough to get a quiet night of sleep. Delicious breakfast. Staff were extremely accommodating when we had to change our plans last minute.

    2 night romance trip, Feb 26, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    The front desk Manager Miss Lyn do a excellent job, she solve all my problems, she introduce me to the nice restaurant and the nice local places, definitely I add a lots of points on this Hotel because of her.

    1 night family trip, Jan 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Great hotel. Really friendly and helpful stuff there ! Nice breakfast! Different type of food every morning ! Clean and feel like home ! But when people passing by have noisy

    3 night family trip, Jan 30, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    100% care the need of customer

    Hotel was newly renovated in Old Quarter. Great location to reach many attractions on foot. Staffs were very friendly and helped us to solve our problem. Accompanied us to 4 pharmacy buying face mask during our stay.

    Raymond, 2 night trip, Jan 29, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Good hotel with good dedicated service at good $$

    Good experience overall. Good breakfast included, the room was very comfortable and sized according to the price paid. The management should address the flying bugs/flies in the hotel, specially in breakfast area as that could spread disease on to the food eaten. Second area of improvement was time it took to get our room. Surely they know we are staying there as it was a prepaid room and they could have the room prepared prior to our arrival, which was later in the afternoon. Instead we waited for almost 20 minutes to get our room. They did take care of us with coffee while we waited. Overall this was a nice place and I would book a room again here in the future.

    Norm, 1 night trip with friends, Jan 28, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Value for money

    Quiet as it is away from the streets. Internal windows is an optical touch.

    PO KENG, 4 night trip, Jan 16, 2020

    Verified Hotels.com guest review

  • 4.0.Fair

    This place was deceiving. This “hotel resort and spa” was located down an alley. I booked a room with a king size bed. What I got was a room with no windows and two twin beds pushed together. Lots of gnats flying around the hotel. The breakfast buffets were horrible. Most of the time it was hotdogs and rice. The massage I got from the spa was over priced and not good. I’ve had better massages from hookers in massage parlors. Oh and when you check out they tell you that they charge you for the “shuttle service” to and from the airport. Horrible place.

    4 night trip with friends, Jan 15, 2020

    Verified Expedia guest review

  • 6.0.Good

    The staff was very helpful when asked for anything However, the room had nats. Like a good handful everyday. Breakfast was great, for me that is. Other, would complain due to the selections offered. The hotel was not far from the bars and restuarants. Many of the sites we within walk distance.

    Action, 4 night trip with friends, Jan 15, 2020

    Verified Expedia guest review

  • 4.0.Fair

    Dont' judge a book by it's cover.

    The hotel is down an alley that looks like your about to check into a brothel. Waited almost 40 minutes to check in after being told the room would be cleaned in 5. Roof terrace wasn't finished. A few teething issues (service, maintenance and description pics) as it's a new hotel. Staff is not very experienced, but super polite. Hopefully everything will be sorted soon and ratings will get better.

    1 night trip with friends, Jan 13, 2020

    Verified Hotels.com guest review

See all 75 reviews