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Tru by Hilton Charlotte Airport Lake Pointe

Hotel with outdoor pool, near Billy Graham Library

  • Free breakfast, free WiFi, and free parking
From
NZ$124

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  • Guest Room
  • Pool
  • Bathroom
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Guest Room. Image 1 of 40.
1 / 40Guest Room
9.2.Superb.
  • Awesome

    Apr 7, 2021

  • It was good.

    Apr 3, 2021

See all 163 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Easy parking
Convenient
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 108 smoke-free guestrooms
  • Housekeeping (on request)
  • Outdoor pool
  • Free airport shuttle
  • Fitness center
  • 24-hour business center

For families

  • Private bathroom
  • Premium TV channels
  • Free toiletries
  • Iron/ironing board
  • Hair dryer
  • Blackout drapes/curtains

What’s around

  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Bank of America Stadium - 4.6 mi / 7.4 km
  • Charlotte Convention Center - 5.1 mi / 8.2 km
  • NASCAR Hall of Fame - 5.4 mi / 8.7 km
The following facilities are closed seasonally each year. They will be closed from November 02 to April 30:
  • Swimming pool

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

Location

  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km

What’s around

Landmarks

  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Bank of America Stadium - 4.6 mi / 7.4 km
  • Charlotte Convention Center - 5.1 mi / 8.2 km
  • NASCAR Hall of Fame - 5.4 mi / 8.7 km
  • EpiCentre - 5.5 mi / 8.8 km
  • Spectrum Center - 5.9 mi / 9.5 km
  • Billy Graham Library - 1.7 mi / 2.8 km
  • Charlotte Premium Outlets - 5.2 mi / 8.4 km
  • Carolinas Medical Center - 5.5 mi / 8.8 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

At a glance

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Free airport shuttle from 5:00 AM to 12:30 AM

Parking

  • Free onsite self parking
  • Onsite extended parking (USD 25 per week)
  • Wheelchair-accessible parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free breakfast daily
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • One meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Facilities

  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm

Languages Spoken

  • English

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Small print

Also known as

  • TRU Charlotte Airport
  • Tru By Hilton Charlotte Pointe
  • TRU BY Hilton Charlotte Airport LAK
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel
  • Tru by Hilton Charlotte Airport Lake Pointe Charlotte
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Optional extras

Extended parking costs USD 25 per week

Policies

  • The seasonal pool is open from May to October.
  • Pool access available from 9:00 AM to 10:00 PM.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

    Contactless check-in and contactless check-out are available.

    Individually-wrapped food options are available for breakfast.

    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self parking.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes. Nearby restaurants include Mr. G's (2.2 mi), Popeyes Louisiana Kitchen (2.6 mi), and IHOP (2.9 mi).
    • Yes, a free airport shuttle is available from 5:00 AM to 12:30 AM on request.
    • Tru by Hilton Charlotte Airport Lake Pointe has an outdoor pool and a fitness center.
    9.2.Superb.
    • 8.0.Very good

      Had a few great experiences with the front staff and then one bad experience with a front staffer I hadn’t seen before. My room was nice but

      Andrew, 3 night trip, Apr 1, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Love it here

      Have

      color, 1 night trip, Apr 1, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      Room was very small, almost claustrophobic, very disappointed for a Hilton property.

      John, 1 night business trip, Mar 31, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      We will be back

      This is our new favorite hotel. The front desk folks (Hi Makayla) are always helpful and kind. I like that seem to be enjoying the job. The room was clean and large. It isnt in the heart of everything but close enough to get there.

      Jodie, 1 night trip, Mar 27, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Modern, clean and comfortable

      Clean hotel, room had a very modern and simple layout that was perfect for our overnight stay. Breakfast was excellent with plenty of options and to-go containers available that allowed one of us to get everything and bring back to the family (to aid with social-distancing measures) Would definitely stay here again if passing through Charlotte.

      Thomas, 1 night family trip, Mar 26, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      long layover

      Just what we needed for a long layover on our way home. Clean, modern, and simple. The shuttle driver that picked us up from the airport and the desk staff were super helpful and friendly. Desk staff helped us to find late night delivery of food.

      Kimberly, 1 night family trip, Mar 20, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Must stay

      Incredible hotel

      Zachary, 1 night business trip, Mar 17, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      Very clean great staff

      Kayla, 3 night trip, Mar 12, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      TRU-tastic!

      Clean, quiet, warm and inviting. It was a brief stay, but we'll definitely be back. Our family felt safe and comfortable. We enjoyed the upgraded flooring and bathroom most. The extra attention to cleanliness and pleasant staff was the icing on the Tru Cake!

      1 night family trip, Mar 7, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Small room but otherwise it was nice.

      Adam, 2 night trip, Mar 5, 2021

      Verified Hotels.com guest review

    See all 163 reviews