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SkyCity Hotel

Photo gallery for SkyCity Hotel

Front of property
Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board
Premium King Room | In-room safe, desk, laptop workspace, iron/ironing board
Premium King Room | View from room
Premium Twin Suite | In-room safe, desk, laptop workspace, iron/ironing board

Overview of SkyCity Hotel

SkyCity Hotel

4.5 star property
Luxury hotel with 15 restaurants, near SkyCity Casino

8.8/10 Fabulous

1,000 verified guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
The price is NZ$296
Price available on 18/12/2022
Corner Victoria and Federal Streets, Auckland, 1010
Main amenities
  • Casino
  • 15 restaurants and 8 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Valet parking
  • Self parking
  • 24-hour room service
  • 2 coffee shops/cafes
  • Babysitting
  • 24-hour front desk
  • Front desk safe
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

Room options

About this area

What's nearby

  • In Auckland Central Business District
  • Sky Tower - 2 min drive
  • Auckland Ferry Terminal - 2 min drive

Getting around

  • Auckland (AKL-Auckland Intl.) - 27 min drive
  • Auckland Grafton Station - 5 min drive
  • Auckland Remuera Station - 5 min drive
  • Auckland Britomart Station - 11 min walk


  • Dine By Peter Gordon - 2 min walk
  • Gusto at the Grand - 2 min walk
  • Tonys Lord Nelson Restaurant - 3 min walk
  • Kushi Takeaway - 4 min walk
  • Major Sprout - 4 min walk

About this property

SkyCity Hotel

Try your luck at the casino when you stay at SkyCity Hotel in Auckland. Guests can be pampered with spa services at the spa, and Depot, one of 15 restaurants, serves breakfast, lunch and dinner. The overall property condition and location get great marks from fellow travellers.


Afrikaans, Chinese (Mandarin), English, Filipino, Hindi, Korean, Russian, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 323 rooms


  • Check-in time from 3:00 PM until anytime
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Babysitting*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Secured covered on-site self-parking (NZD 35 per day)
  • Secured covered on-site valet parking (NZD 55.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 15 restaurants
  • 8 bars/lounges
  • 2 coffee shops
  • 24-hour room service

Travelling with children

  • Babysitting (surcharge)

What to do

  • Shopping
  • Golfing nearby
  • Sailing nearby

Working away

  • Meeting room


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas


  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness centre
  • Casino
  • Full-service spa


  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking


  • Afrikaans
  • Chinese (Mandarin)
  • English
  • Filipino
  • Hindi
  • Korean
  • Russian
  • Vietnamese

Room amenities

Be entertained

  • IPod docking station
  • Flat-screen television
  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Desk chair

Food and drink

  • Fridge


  • In-room safe
  • Connecting/adjoining rooms available

Special features


Guests can indulge in a pampering treatment at the hotel's full-service spa, East Day Spa (surcharge). The spa is open daily.


Depot – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Gusto at The Grand – On-site restaurant. Open selected days.
Orbit – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Federal Deli – On-site diner. Open selected days.
MASU – This restaurant specialises in Japanese cuisine. Open selected days.

Awards and affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of NZD 34.90 for adults and NZD 24.90 for children (approximately)
  • Credit card charges are subject to an extra charge of 2.5 per cent

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for NZD 40 per night


  • Covered self-parking costs NZD 35 per day
  • Covered valet parking costs NZD 55.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place and guests are provided with hand sanitiser.


The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Skycity
Skycity Auckland
Skycity Hotel
Skycity Hotel Auckland
SKYCITY Hotel Auckland, New Zealand
SkyCity Hotel Hotel
SkyCity Hotel Auckland
SkyCity Hotel Hotel Auckland

Frequently asked questions

Does SkyCity Hotel offer free cancellation for a full refund?
Yes, SkyCity Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at SkyCity Hotel?
As of 6 December 2022, prices found for a 1-night stay for 2 adults at SkyCity Hotel on 18 December 2022 start from NZ$296, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at SkyCity Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at SkyCity Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at SkyCity Hotel?
Yes. Self-parking costs NZD 35 per day. Valet parking costs NZD 55.00 per night.
What are the check-in and check-out times at SkyCity Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11 AM. Express check-out is available.
Is there an on-site casino at SkyCity Hotel?
Yes, there's a casino.
What is there to do at SkyCity Hotel and nearby?
Have fun with nearby activities such as sailing and practise your swing at the nearby golf course. Additional recreation nearby includes casino gaming. Indulge in a treatment at the spa and enjoy other amenities such as 8 bars and a casino. SkyCity Hotel also has a fitness centre and spa services.
Are there restaurants at or near SkyCity Hotel?
Yes, there are 15 on-site restaurants, featuring Japanese cuisine. Nearby restaurants include Kushi Takeaway (4-min walk), Major Sprout (4-min walk) and Sunflower Cafe (4-min walk).
What's the area around SkyCity Hotel like?
SkyCity Hotel is in Auckland Central Business District, a short 1-minute walk from Sky Tower and 10 minutes' walk from University of Auckland. Travellers say that the hotel is in a great location.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

Decent enough but…
Great location in centre of Auckland, huge bed in Premium King room, with a very useful large interactive TV system. Casino in the building. Loads of restaurants/bars nearby. Concierge service were very helpful! Bad points: towels were thin/ old & one was dirty. Soaps & toiletries looked cheap. Asked them to service the room, didn’t happen. Had to ask again and that looked like it was rushed. Room coffee was basic instant with the little UHT milks. Lifts very busy due to the Casino. Overall a decent enough stay, just needs a bit more attention in a few areas.
Tom, 3-night trip
Verified guest review

8/10 Very good

Elizabeth, 2-night trip
Verified guest review

6/10 Good

COURTNEY, 2-night trip
Verified guest review

6/10 Good

Jungyeon, 2-night trip
Verified guest review

10/10 Exceptional

Anne, 1-night trip
Verified guest review

10/10 Exceptional

Tae-Wan, 1-night trip
Verified guest review

10/10 Exceptional

Timothy, 3-night business trip
Verified guest review

6/10 Good

Shane, 1-night trip
Verified guest review

10/10 Exceptional

Matthew, 2-night family trip
Verified guest review

10/10 Exceptional

albert, 1-night trip
Verified guest review