Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

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All properties in Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
1 room, 2 adults

Mandarin Oriental Kuala Lumpur

5-star5 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Supervised childcare/activities (surcharge)
  • In-room childcare (surcharge)
Kuala Lumpur City Centre, Kuala Lumpur, 50088, Malaysia

Luxury hotel with spa, near Petronas Twin Towers
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's pool
    • Supervised childcare/activities (surcharge)
    • In-room childcare (surcharge)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19. Find out more

  • Everything great except checkout which took forever Jun 7, 2018
  • Amazing stay great Club Floor experience service was top notch value for money lunch and…Dec 30, 2020

Mandarin Oriental Kuala Lumpur

from NZ$157
  • Deluxe City View Room King
  • Deluxe City View Room Twin
  • Club Deluxe, Room, 1 King Bed, City View
  • Deluxe Park View Room King
  • Club Park View Room King
  • Club Room, 1 King Bed (Twin Towers View)
  • Twin Towers View Room King
  • Suite, 1 King Bed (Park)
  • Club Suite, 1 King Bed
  • Room, 2 Twin Beds (Twin Towers View)
  • Mandarin, Room, 1 King Bed
  • Deluxe Park View Room Twin
  • Executive Room, Park View
  • Club Room, 2 Twin Beds (Twin Towers View)
  • Executive Room, 1 King Bed, Park View (Club Executive King)
  • Executive Apartment, 2 Bedrooms
  • Executive Apartment, 2 Bedrooms (Premium)
  • Executive Apartment, 3 Bedrooms
  • Club Deluxe, Room, 2 Twin Beds, City View
  • Presidential Suite, Multiple Beds
  • Royal Suite King Bed

What’s around Mandarin Oriental Kuala Lumpur

Landmarks

  • In Kuala Lumpur City Centre
  • Petronas Twin Towers - 6 min walk
  • Pavilion Kuala Lumpur - 13 min walk
  • Kuala Lumpur Tower - 18 min walk
  • Petaling Street - 32 min walk
  • Merdeka Square - 35 min walk
  • Putra World Trade Centre - 44 min walk
  • Central Market - 32 min walk

Getting around

  • Kuala Lumpur Intl. Airport (KUL) - 54 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 42 min drive
  • Kuala Lumpur Masjid Jamek Station - 30 min walk
  • Kuala Lumpur Sultan Ismail Station - 6 min drive
  • Kuala Lumpur Titiwangsa Station - 7 min drive
  • KLCC Station - 9 min walk
  • Raja Chulan Station - 13 min walk
  • Bukit Nanas Station - 13 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 632 rooms
  • This hotel is arranged over 30 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is noon
  • Express check-in

Restrictions related to your trip

  • Malaysia may have travel restrictions in place, including self-quarantine, due to COVID-19.
Front desk staff will greet guests on arrival. Please note that any special requests must be confirmed by contacting the hotel in advance.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • Babysitting/childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle*

Parking

  • Free onsite self parking

  • Onsite valet parking (MYR 36 per day)

  • Wheelchair-accessible parking on site

  • Onsite parking limited

  • Electric vehicle charging point on site

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Outdoor tennis courts - 2
  • Full-service spa
  • Spa treatment room(s)
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site
  • Tennis on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
Languages Spoken
  • Chinese
  • English
  • Filipino
  • French
  • German
  • Indonesian
  • Italian
  • Japanese
  • Malay
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Separate sitting area
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Rainfall showerhead
  • Bidet
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
  • IPod docking station
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Pilates classes on site
  • Yoga classes/instruction on site

Mandarin Oriental Kuala Lumpur’s small print

Also known as

  • Kuala Lumpur Mandarin Oriental
  • Mandarin Oriental Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur
  • Mandarin Kuala Lumpur
  • Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Hotel
  • Mandarin Oriental Kuala Lumpur Kuala Lumpur
  • Mandarin Oriental Kuala Lumpur Hotel Kuala Lumpur

Policies

FOR CLUB ROOM BOOKINGS ONLY: Smart casual attire is a requirement for Club Lounge guests. Cargo, board, denim, sports, shorts (4-inch above knee length), tattered shorts, tank tops, and slippers are not permitted. The Club Lounge is reserved for guests 12 years and older.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

The property affirms that it follows sanitization practices of Safe & Clean (Malaysia) guidelines.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Valet parking costs MYR 36 per day

Rollaway beds are available for MYR 99.0 per night

Buffet breakfast is offered for an extra charge of MYR 110 for adults and MYR 55 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Mandarin Oriental Kuala Lumpur

  • Does Mandarin Oriental Kuala Lumpur offer free cancellation for a full refund?
    Yes, Mandarin Oriental Kuala Lumpur does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Mandarin Oriental Kuala Lumpur?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Mandarin Oriental Kuala Lumpur?
    Yes, there's free self parking. Parking spots may be limited. Electric vehicle charging is available.
  • Is there a pool at Mandarin Oriental Kuala Lumpur?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at Mandarin Oriental Kuala Lumpur?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Mandarin Oriental Kuala Lumpur?
    You can check in starting at 2:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
  • Are there restaurants at or near Mandarin Oriental Kuala Lumpur?
    Yes, there are 5 onsite restaurants. Nearby restaurants include Marble 8 (3-min walk), Marini's on 57 - Rooftop bar (3-min walk), and Tonka Bean Cafe (3-min walk).
  • Is airport shuttle service offered by Mandarin Oriental Kuala Lumpur?
    Yes, an airport shuttle is available.
  • What is there to do near Mandarin Oriental Kuala Lumpur?
    Recommended spots to visit include Petronas Twin Towers (6-min walk) and Pavilion Kuala Lumpur (13-min walk), along with Kuala Lumpur Tower (0.9 mi) and Central Market (1.7 mi).

Recent reviews

Exceptional 9.4 From 895 reviews

Exceptional 10.0
Real 5 stars and above
The hotel is located next to KLCC and very short walking distant to shop and have your meals The staff are very friendly and proffessional, they make you feel welcome and they are always smiling. The room is clean and the beds are very comfy. Their special bottled water taste sweet too😃
Le Guek, my1 night family trip
Very good 8.0
Hotel location very strategic - next to shopping mall. Spacious and plenty parking spaces - complimentary by hotel to in-house guest. Facilities excellent but need to book in advance due to COVID19 and tennis court will be charged per hour. In regards to breakfast - food OK but there is still room for improvement. Overall - highly recommended.
Nor azizan, gb1 night family trip
Exceptional 10.0
A really lovely stay - the staff make you feel known and welcome and even during these strange times, it was still a great experience. The rooms are spacious and luxurious and the location is perfect for access to KLCC. Really recommend it.
HS, my1 night romance trip
Exceptional 10.0
We were greeted by a wonderful surprise in our room from Ahmed. It was these friendly touches that made our stay for our Wedding Anniversary very special.
us2 night trip
Exceptional 10.0
A place close to our hearts
We went there for our honeymoon 5 years agi and had the BEST experiwnce and wanted to go down memory lane again on our 5th Anniversary!. our experience was exactly the samw.if not better this time around!! the warmth and hospitality of staffs there made us feel like royalty! we got a free cake and honeymoon deco too!! Mandarin Oriental will always hold a special place in our hearts
sandhiya, my1 night trip
Very good 8.0
good and the staff is friendly the hotel room is good
Amir, my1 night trip
Exceptional 10.0
love
Best last minute decision ever. Wish we cold stay more than one night This time the staff were friendly compare to last visit Thanks to Desmond at front desk for being super friendly and the concierge team was very good . Will definately go there again
Amilia, my1 night family trip
Exceptional 10.0
Great stay
Great hospitality & service from Mandarin Oriental staff as well as the personnel in-charged in Hotel.com. Personal Thanks to Emma who had been so helpful. Will opt this hotel again for another family vacation.
Norma, my1 night family trip
Good 6.0
Slow check in. Took almost an hour.
Tai, my1 night business trip
Exceptional 10.0
my1 night family trip

Mandarin Oriental Kuala Lumpur