Mercure Welcome Melbourne

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Overview of Mercure Welcome Melbourne

UNESCO Sustainable Travel Pledge

Mercure Welcome Melbourne

3.5 star property
3.5-star hotel with bar/lounge, near Melbourne Central

7.8/10 Good

945 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Refrigerator
  • Connecting rooms available
The price is $165
Price available on 24/07/2022
Map
265 Little Bourke Street, Melbourne, VIC, 3000
Main amenities
  • Housekeeping (on request)
  • Breakfast available
  • Self parking
  • Bar/lounge
  • Room service
  • Coffee shop/cafe
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Car rentals on site
  • Computer station
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Melbourne Central Business District
  • Bourke Street Mall - 3 min walk
  • Melbourne Central - 5 min walk
  • Collins Street - 5 min walk
  • Regent Theatre - 6 min walk
  • Her Majesty's Theatre - 6 min walk
  • Flinders Lane - 7 min walk
  • Federation Square - 9 min walk
  • Princess Theatre - 9 min walk
  • Lygon Street - 10 min walk
  • Melbourne Arts Centre - 13 min walk

Getting around

  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne Airport (MEL) - 27 min drive
  • Avalon Airport (AVV) - 48 min drive
  • Showgrounds Station - 8 min drive
  • Flinders Street Station - 9 min walk
  • Southern Cross Station - 15 min walk
  • Melbourne Central Station - 6 min walk
  • Parliament Station - 10 min walk
  • Flagstaff Station - 12 min walk

About this property

Mercure Welcome Melbourne

Mercure Welcome Melbourne offers a fantastic location, putting you just a 5-minute walk from Melbourne Central and Collins Street. Guests looking for a bite to eat can check out The Louden Kitchen Grill, which serves local cuisine and is open for breakfast and dinner. Also, Regent Theatre and Federation Square are within just a 10-minute walk. The helpful staff and location get good marks from fellow travelers. The property is just a short walk to public transportation: Melbourne Central Station is 6 minutes and Parliament Station is 10 minutes.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 330 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (AUD 24 per night)
  • Wheelchair-accessible parking on site
  • Offsite parking within 984 ft (AUD 24 per night)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Bar/lounge
  • Coffee shop
  • Room service

Taking the kids

  • Children stay free
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • 1 building/tower

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Grab bar near toilet

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

The Louden Kitchen Grill - This restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Soul Cafe - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Breakfast costs between AUD 15 and AUD 30 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of AUD 1.3

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 40.0 per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 24 per night
  • Parking is available nearby and costs AUD 24 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Melbourne Mercure
Melbourne Welcome
Melbourne Welcome Mercure
Mercure Melbourne
Mercure Welcome
Mercure Welcome Hotel
Mercure Welcome Hotel Melbourne
Mercure Welcome Melbourne
Welcome Mercure
Welcome Mercure Melbourne
Accor Welcome Melbourne
Mercure Welcome Melbourne Hotel Melbourne
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Hotel
Mercure Welcome Melbourne Melbourne
Mercure Welcome Melbourne Hotel Melbourne

Frequently asked questions

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

7.5/10

Amenities

7.4/10

Property conditions & facilities

7.5/10

Eco-friendliness

8/10 Very good

Brodie, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Lovely staff good breakfast. Noisy room as renovation happening on floor above .
Christine, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Marcus, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Mariella, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Sun Chuan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nicole, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Colin, 2-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is ideally situated for the cbd. The room was a lot smaller than it implies. The room is very basic and a lack of plugs. Had to pull the bed out to plug anything in. The kettle/jug had to be plugged in in the bathroom as the desk was not situated close to a plug socket.
Craig, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly Mercure Stay
Very nice location in a friendly hotel with modern facilities. Staff at all levels excellent and accomodating.
Steven, 3-night trip
Verified Hotels.com guest review