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Chelsea Hotel, Toronto

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Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
2 indoor pools
Waterslide
2 indoor pools
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Overview of Chelsea Hotel, Toronto

Chelsea Hotel, Toronto

3.5 star property
Family-friendly hotel with 2 restaurants, near Yonge-Dundas Square

7.6/10 Good

3,562 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
33 Gerrard St W, Toronto, ON, M5G1Z4
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • 2 indoor pools
  • Rooftop terrace
  • Breakfast available
  • Free children's club
  • Fitness centre
  • Sauna
  • Self parking
  • Children's pool
  • Spa tub
  • Room service
For families
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom

Room options

About this area

What's nearby

  • In Downtown Toronto
  • University of Toronto - St. George Campus - 6 min walk
  • CF Toronto Eaton Centre - 6 min walk
  • Royal Ontario Museum - 20 min walk
  • Scotiabank Arena - 23 min walk
  • Metro Toronto Convention Centre - 26 min walk
  • Ripley's Aquarium of Canada - 30 min walk
  • Rogers Centre - 30 min walk
  • CN Tower - 31 min walk
  • The Distillery Historic District - 31 min walk
  • Ryerson University - 1 min drive

Getting around

  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 8 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 23 min drive
  • Exhibition Station - 8 min drive
  • Bloor Station - 10 min drive
  • Union Station - 22 min walk
  • College Station - 5 min walk
  • College St at Bay St Stop - 5 min walk
  • Dundas St West at Yonge St Stop - 5 min walk

Restaurants

  • Baroness - 4 min walk
  • Hailed Coffee - 1 min walk
  • The Queen and Beaver Public House - 4 min walk
  • McDonald's - 2 min walk
  • Tim Hortons - 2 min walk

About this property

Chelsea Hotel, Toronto

Located 2.8 mi (4.6 km) from the airport, Chelsea Hotel, Toronto features a rooftop terrace and puts you only a five-minute drive from CF Toronto Eaton Centre. After splashing around at the 2 indoor pools, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. A free kid's club, a fitness centre and a hot tub are other highlights. Fellow travellers like the location for the sightseeing and because it's only a short walk to public transportation: College Station is 5 minutes and College St at Bay St Stop is 5 minutes.

Languages

Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 1590 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3 PM until anytime
  • Express check-out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cots (infant beds)
  • Babysitting*
  • Supervised childcare*
  • Free children's club

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lb per pet)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Secured covered on-site self-parking (CAD 39 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Free children's club
  • Children's pool
  • Supervised childcare (surcharge)
  • Children's menu

What to do

  • Shopping

Working away

  • Business centre
  • 15 meeting rooms
  • Conference space (5200 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 2 buildings/towers
  • Built in 1975
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • 2 indoor pools
  • Arcade/games room
  • Hot tub
  • Sauna
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Step-free path to entrance

Languages

  • Chinese (Mandarin)
  • Croatian
  • Dutch
  • English
  • Filipino
  • Finnish
  • French
  • German
  • Greek
  • Hebrew
  • Hungarian
  • Icelandic
  • Italian
  • Japanese
  • Korean
  • Lao
  • Norwegian
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Spanish
  • Swedish
  • Thai
  • Turkish
  • Vietnamese

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Recycling

Special features

Dining

The Market Garden – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
TBar – This restaurant specialises in Indian cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Refundable deposits

  • Deposit: CAD 250 per stay

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Rollaway beds are available for CAD 30.0 per stay
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 50 per accommodation (may vary based on length of stay)

Parking

  • Covered self-parking costs CAD 39 per night with in/out privileges
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.</p><p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

Does Chelsea Hotel, Toronto offer free cancellation for a full refund?
Yes, Chelsea Hotel, Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Chelsea Hotel, Toronto?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Chelsea Hotel, Toronto?
Yes, there are 2 indoor pools and a children's pool.
Are pets allowed at Chelsea Hotel, Toronto?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lb per pet. There's a charge of CAD 50 per accommodation, per week. Service animals are exempt from fees.
Is parking offered on site at Chelsea Hotel, Toronto?
Yes. Self-parking costs CAD 39 per night. Electric car charging is available.
What are the check-in and check-out times at Chelsea Hotel, Toronto?
You can check in from 3 PM - anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an on-site casino at Chelsea Hotel, Toronto?
No, this hotel doesn't have a casino, but Woodbine Racetrack (26-min drive) is nearby.
What is there to do at Chelsea Hotel, Toronto and nearby?
Chelsea Hotel, Toronto has 2 indoor pools and a sauna, as well as a fitness centre and an arcade.
Are there restaurants at or near Chelsea Hotel, Toronto?
Yes, there are 2 on-site restaurants, featuring al fresco dining and Indian cuisine.
What's the area around Chelsea Hotel, Toronto like?
Chelsea Hotel, Toronto is in Downtown Toronto, a short 5-minute walk from College Station and 6 minutes' walk from CF Toronto Eaton Centre. Travellers say that this hotel is in a good location.

Reviews

7.6

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.3/10

Amenities

7.1/10

Property conditions & facilities

7.3/10

Eco-friendliness

Reviews

10/10 Exceptional

Janene, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Melanie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

DANNY, 4-night trip
Verified Hotels.com guest review

4/10 Fair

Abigail, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Heather, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bernard, 2-night trip
Verified Hotels.com guest review

8/10 Very good

First time stay
Coming from the country I sure can hear all the noises at night, but I did sleep. Very nice staff and the room was very clean
Arleen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The trip was amazing. We went to a comedy show that was close by. The hotel staff were really nice and helpful.
Jenae, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Disappointed for the $$$
I was very unhappy with the heating and cooling not working at all!!! I had no control over my own comfort.
Kimberly, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Ronald, 3-night business trip
Verified Hotels.com guest review