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All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Crowne Plaza Melbourne, Melbourne, Australia

4.5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
1-5 Spencer Street, Melbourne, VIC, 3008, Australia

Luxury hotel with outdoor pool, near Yarra Riverfront
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
WiFi
Good internet service

Crowne Plaza Melbourne, Melbourne, Australia

from NZ$173
  • Standard Room, Non Smoking
  • Deluxe Room
  • Premium Room, 1 King Bed, River View
  • Room, 1 King Bed, River View (Skyline View)
  • Standard Room, 1 King Bed
  • Superior Room, 1 King Bed, River View
  • Superior Room, 2 Double Beds, River View
  • Standard Room, 1 King Bed, Accessible
  • Suite, 1 King Bed, River View
  • Suite, 1 King Bed, River View

What’s around Crowne Plaza Melbourne, Melbourne, Australia

Top spots nearby

Recommended by this property

  • Yarra Riverfront (2-minute walk)
  • Melbourne Convention and Exhibition Centre (4-minute walk)
  • Marvel Stadium (10-minute walk)
  • Melbourne Central (14-minute walk)
  • Royal Botanic Gardens (19-minute walk)
  • St Kilda Beach (5.3 km)

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 26 min drive
  • Melbourne, VIC (MEB-Essendon) - 22 min drive
  • Melbourne, VIC (AVV-Avalon) - 39 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 15 min walk
  • Spotswood Station - 8 min drive
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • Parliament Station - 29 min walk

At a glance

Key facts

Hotel size

  • This hotel has 402 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 2 PM-6:00 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

  • Discounted offsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Bicycle rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hotel Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Hotel Bar - This bar specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Crowne Plaza Melbourne, Melbourne, Australia’s small print

Also known as

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Melbourne Melbourne
  • Crowne Plaza Melbourne Hotel Melbourne

Policies

Guests should be aware that WiFi is only complimentary for 30 minutes, per day. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge of AUD 3

Self parking costs AUD 17 per night

Valet parking costs AUD 47.00 per night with in/out privileges

Full breakfast is offered for an extra charge of AUD 35 for adults and AUD 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Most helpful reviewsReviews are sorted based on what customers found most helpful and our recommendations

Fabulous 8.6 From 1,217 reviews

Very good 8.0
Renovations ongoing, clean but not a full service
Bit of confusion upon check in. We booked 3 seperate rooms with river views but the reception manager refused to believe me until we provided her with screenshots from the original booking. She was rude but another female staff member was more hospitable and gave us our rooms as booked. The pools are closed and some of my friends wanted to swim. It wasn't until the last day that another customer told us in the lift that we could use the pool facilities at the Rialto, so that was disappointing we were not notifed of this alternative upon check in. The rooms were clean and evenly spaced but still a lot of renovations continuing. The atmosphere was not the same level as our last visit sadly
Teena, au2 night trip
Very good 8.0
Central for what we needed. Room was roomier than expected, as was the bathroom. Bed and pillows were comfortable. We are members of the hotel group and always receive free internet but on this occasion, they didn’t realise, so we had no access. It was late at night when we realised and so couldn’t be bothered chasing it up. We grabbed a meal in the bar/restaurant prior to going to a concert, which is why we stayed at the hotel. The food was great but told staff we couldn’t wait too long and were told meals would be 15-20 mins and they were just over half an hour. This made us later than we wanted, which meant eating far too quickly and having to rush off, instead of being able to relax and digest our food. Upon returning to our room later, we decided we’d put in an order fo breakfast. The card had to be left out before midnight. We put it out at 11.15pm. Our breakfast did not arrive and we had to chase it up. When it did eventually was delivered, it wasn’t presented very well and some items were missing. It was near to checkout time, so we didn’t worry about complaining but thought we’d mention at checkout. As it turned out, there was a queue, so we used the ‘express checkout’ option. We were pleased to get notification shortly after checkout, that only one breakfast was charged and to know that the hotel obviously realised our experience had been marred and charged us accordingly. We were very happy with the outcome and would most definitely stay again.
auOther trip
Good 6.0
Lost its gloss
I had the pleasure staying in this hotel over 10 years ago and it was an absolute pleasure. With this in mind I booked my latest stay without hesitation. Ohhhh dear, what a disappointment. The counter and concierge staff were excellent but instantly I notice that the Hotel was looking below par. Unfortunately making our way to our room, noticing worn carpet and faded paint it was confirmed that it seemed the place hadn't had much money spent on it for years. Our room was tidy but extra hair in the bed and bathroom wasn't a welcome start. It looked like the maid had done her hair in the bathroom and taken a nap on the bed. We arrived late so ordered room service. We ordered 2 meals and it only arrived with one set of cutlery and a lipstick stained napkin, we promptly asked for another set but 35 mins later we had eaten our meals separately with the one set before we got a knock on the door with just an extra napkin...still no cutlery. The bathroom still looked out of the ninety's with shower over bath and poor water pressure...fine for a family with a little toddler to wash, but with most tourist getting older I think your next renovation should include walk in showers without the hurdle challenge over the bath. I really was looking forward to this stay and paid a little extra than other competitors for the memories of 10 years ago.....I guess I got more that 10 years of wear and tear and badly trained service staff with the deal.
Dave, auOther trip
Exceptional 10.0
Very friendly staff. Room upgrades to a good standard. Beds and pillows very comfortable. Breakfast selection very good. We decided to eat in the hotel restaurant on Saturday night to avoid hustle and bustle of city and were not disappointed. Great food and service and no more expensive than city restaurants.
auOther trip
Very good 8.0
Hotel location and staff were awesome. Unfortunately they had major renovations going on which were noisy and distracting. When I booked thru Hotels.com nothing was said about the major renovations. Also the taxes and fees added to cost of the room was ridiculous, my fault for not seeing that before I booked the room. Very little chance I will use Hotels.com again.
us6 night family trip

Crowne Plaza Melbourne, Melbourne, Australia

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