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All properties in Melbourne, Victoria, Australia

Crowne Plaza Melbourne, an IHG Hotel

Riverfront hotel with outdoor pool, near Melbourne Convention and Exhibition Centre

  • Free WiFi
From
NZ$206

Image gallery

  • Pool
  • Pool
  • Standard Room, 1 King Bed (City Casino River Top) - Bathroom
  • Suite, 1 Bedroom (River) - Bathroom
  • Pool
Pool. Image 1 of 84.
1 / 84Pool
1-5 Spencer Street, Melbourne, 3008, VIC, Australia
8.4.Very good.
  • Hotel was undergoing some renovations, but was very good. I was granted an early checkin,…

    Mar 4, 2020

  • Hotel under renovations so not up to the expected standard .. could do better for the…

    Jan 16, 2020

See all 1,094 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Dining options
Shopping
Safe
  • Free WiFi
  • Parking available
  • Pool
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 432 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 1 outdoor pool
  • Breakfast available
  • 24-hour fitness center

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Free toiletries

What’s around

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Crown Casino and Entertainment Complex - 4 min walk
  • DFO South Wharf - 11 min walk
  • Eureka Tower - 14 min walk
  • Marvel Stadium - 16 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room
  • Premium Room
  • Standard Room, 1 King Bed, River View (High Floor)
  • Standard Room, 1 King Bed
  • Room, 1 King Bed, Accessible
  • Suite, 1 Bedroom (River)
  • Suite, 1 Bedroom (City River)
  • Standard Room, 2 Double Beds, River View
  • Standard Room, 2 Double Beds, River View (River Casino View)
  • Standard Room, 1 King Bed, River View
  • Standard Room, 1 King Bed, City View
  • Standard Room, 1 King Bed (High Floor)
  • Standard Room, 1 King Bed (River Casino High Floor)
  • Standard Room, 1 King Bed, City View (City Casino River View)
  • Standard Room, 1 King Bed, River View (River Casino View)
  • Standard Room, 2 Double Beds
  • Standard Room, 1 King Bed, City View (High Floor)
  • Standard Room, 1 King Bed (City Casino River Top)

What’s around

Landmarks

  • In Melbourne Central Business District
  • Melbourne Convention and Exhibition Centre - 3 min walk
  • Crown Casino and Entertainment Complex - 4 min walk
  • DFO South Wharf - 11 min walk
  • Eureka Tower - 14 min walk
  • Marvel Stadium - 16 min walk
  • Bourke Street Mall - 20 min walk
  • Melbourne Cricket Ground - 32 min walk
  • Royal Botanic Gardens - 35 min walk

Getting around

  • Melbourne Airport (MEL) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 16 min drive
  • Avalon Airport (AVV) - 39 min drive
  • Southern Cross Station - 8 min walk
  • Flinders Street Station - 16 min walk
  • Spotswood Station - 8 min drive
  • Flagstaff Station - 18 min walk
  • Melbourne Central Station - 25 min walk
  • North Melbourne Station - 28 min walk
map
See on map
1-5 Spencer Street, Melbourne, 3008, VIC, Australia

At a glance

Hotel size

  • This hotel has 432 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3:00 PM-6:00 AM
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (AUD 17 per night; includes in/out privileges)
  • Onsite valet parking (includes in/out privileges; fees apply)
  • Offsite parking nearby (AUD 17 per night; discounts available)
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Number of outdoor pools - 1
  • Free pool cabanas
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Pool sun loungers
  • Fitness facilities

Working away

  • Number of meeting rooms - 10
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • Chinese
  • English
  • Hindi
  • Spanish
  • Thai

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Espresso maker
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Yugo Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Dive Bar - This bar specializes in local cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Pow Wow - This coffee shop serves breakfast only. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of AUD 38 for adults and AUD 24 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Credit card charges are subject to an extra charge of 1.5 percent

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 65.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

ParkingPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 17 per night with in/out privileges
  • Valet parking is available for an extra charge
  • Parking is available nearby and costs AUD 17 per night (984 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

  • Crowne Plaza Hotel Melbourne
  • Crowne Plaza Melbourne
  • Crowne Plaza Melbourne, An Ihg
  • Crowne Plaza Melbourne an IHG Hotel
  • Crowne Plaza Melbourne, an IHG Hotel Hotel
  • Crowne Plaza Melbourne, an IHG Hotel Docklands
  • Crowne Plaza Melbourne, an IHG Hotel Hotel Docklands
  • Crowne Plaza Melbourne
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne
  • Crowne Plaza Melbourne Hotel

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Crowne Plaza Melbourne, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 17 per night.
  • Yes, there's an outdoor pool.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3:00 PM - 6:00 AM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Express check-out and contactless check-in and check-out are available.
  • Yes, Yugo Restaurant offers international cuisine. Nearby restaurants include Olivier's Cafe (3-min walk), Cafe Keyif (3-min walk), and Tokyo Maki (3-min walk).
  • No, this hotel doesn't have a casino, but Crown Casino and Entertainment Complex (4-min walk) is nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center.
8.4.Very good.
  • 10.0.Exceptional

    Great room, clean, friendly staff

    Priscila, 1 night trip, Apr 19, 2019

    Verified Hotels.com guest review

  • 4.0.Fair

    Room comfort

    Elaine, 1 night family trip, Mar 11, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Great location 3 min walk to restaurants and casino room was comfy little pricey no car park on site but did have valet parking for an extra fee check in was little slow but overall was nice place to stay

    Drasko, 1 night trip, Nov 19, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Weekend break

    Service was helpful and friendly. Nothing we asked for was too much hassle. They helped with our bags while we sorted out parking the car then did it in reverse on departure. Buffet breakfast was nice and fresh with plenty of choices. Will stay again for sure!!

    kylie, 2 night family trip, Nov 12, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Couldn’t ask for more

    Wow. First time staying, will be back. Location was perfect service was impeccable, everyone was wonderful polite and helpful

    Helen, 2 night trip, Nov 4, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Fantastic hotel for fellow wheelchair users

    Overall, Crowne Plaza is a relaxing and very satisfying experience. There has clearly been a lot of planning and consultation put into their accessible design, and it pays dividends in creating a seamless experience for the wheelchair user. For a full review see https://wheelieaccessibleadventures.com/crowne-plaza-hotel-melbourne/

    Simon, 1 night trip, Jul 30, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    All of the staff here are incredibly friendly and polite. The service went above and beyond to ensure you had a great stay!

    1 night romance trip, Jul 30, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Lovely Room & Ensuite, comfortable & relaxing

    1 night business trip, Jul 22, 2021

    Verified Wotif guest review

  • 6.0.Good

    Location is good & central. Bit of noise from nearby trains a constant, along with jack hammer work during our stay that vibrated all the way up to our room on the 9th floor. Covid lock-down meant there was no escape from the noise. Couldn't judge the bar / kitchen facilities as they were all closed due to Covid.

    1 night romance trip, Jul 20, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Loved everything about the Crowne Plaza,the room is modern, clean, beds and pillows extremely comfortable.The view was amazing could sit and look out all day and night. The bar staff at the Dive bar were very friendly. Best of all they gave us a room upgrade.

    2 night romance trip, Jul 12, 2021

    Verified Lastminute guest review

See all 1,094 reviews