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JW Marriott Gold Coast Resort & Spa

5-star beach hotel with pool bar, near Surfers Paradise Beach

  • Free WiFi
From
NZ$376

Image gallery

  • Pool
  • Pool
  • Pool
  • Pool
  • Pool
Pool. Image 1 of 85.
1 / 85Pool
9.0.Superb.
  • Most amazing pool with waterfall, cave pool and beach. Top service. Only complaint was…

    Jan 18, 2019

  • Lovely place to stay. It’s all refurbished now. Will come back.

    Jun 18, 2021

See all 422 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Dining options
Quiet
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Air Conditioning

Property highlights

Main amenities

  • 223 guestrooms
  • Daily housekeeping
  • Marina
  • Near the beach
  • 5 restaurants and 2 bars/lounges
  • 2 outdoor pools

For families

  • Free cribs/infant beds
  • Supervised childcare/activities
  • In-room childcare (surcharge)
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available

What’s around

  • In Surfers Paradise
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 12 min walk
  • Cavill Avenue - 14 min walk
  • SkyPoint Observation Deck - 22 min walk
  • Slingshot - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Balcony, Mountain View
  • Junior Suite, 1 King Bed, Balcony, Ocean View
  • Room, 1 King Bed, Balcony, Ocean View
  • Executive Suite, 1 Bedroom, Ocean View, Corner
  • Suite, 1 Bedroom, Balcony, Ocean View
  • Room, 2 Double Beds, Balcony, Mountain View
  • Room, 2 Double Beds, Balcony, Ocean View
  • Junior Suite, 1 King Bed, Balcony, Ocean View
  • Presidential Suite, 1 Bedroom, Balcony, Ocean View

What’s around

Landmarks

  • In Surfers Paradise
  • Surfers Paradise Beach - 6 min walk
  • Chevron Renaissance - 12 min walk
  • Cavill Avenue - 14 min walk
  • SkyPoint Observation Deck - 22 min walk
  • Slingshot - 8 min walk
  • Infinity Attraction - 12 min walk
  • Timezone - 17 min walk
  • Broadwater Parklands - 39 min walk
  • Budds Beach - 3 min walk
  • King Tutts Putt Putt - 5 min walk

Getting around

  • Coolangatta Airport (OOL) - 38 min drive
  • Helensvale Station - 14 min drive
  • Varsity Lakes Station - 16 min drive
  • Gold Coast City Coomera Station - 20 min drive
  • Airport shuttle (surcharge)
map

At a glance

Hotel size

  • This hotel has 223 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle*

Parking

  • Onsite self parking (AUD 24 per day; includes in/out privileges)
  • Onsite valet parking (AUD 49 per day; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Offsite parking nearby (AUD 5 per day)
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)
  • Supervised childcare/activities

Food and drink

  • Buffet breakfast daily (surcharge)
  • 5 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1445
  • Conference space size (meters) - 134
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Visual fire alarm
  • Lever door handles

Languages Spoken

  • Bulgarian
  • Chinese
  • Dutch
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Korean
  • Macedonian
  • Portuguese
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer

Be entertained

  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Citrique - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Reservations are required.

Misono - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open select days.

Chapter & Verse - Overlooking the pool and garden, this lobby lounge specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Pool Pavillion - This poolside restaurant serves lunch and light fare. Open daily.

Whisky Bar - Onsite bar. Open select days.

Recreation

On Site

  • Marina on site
  • Outdoor tennis courts -

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Segway rental/tour nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Small print

Also known as

  • Marriott Resort Surfers Paradise
  • Jw Marriott Gold Coast & Spa
  • Surfers Paradise Marriott Resort Spa
  • JW Marriott Gold Coast Resort & Spa Hotel
  • JW Marriott Gold Coast Resort & Spa Surfers Paradise
  • JW Marriott Gold Coast Resort & Spa Hotel Surfers Paradise
  • Surfers Paradise Marriott
  • Surfers Paradise Marriott Resort
  • Marriott Surfers Paradise Hotel
  • Surfers Paradise Marriott Hotel Surfers Paradise
  • Surfers Paradise Marriott Resort & Spa Gold Coast
  • Surfers Paradise Marriott Resort And Spa
  • Surfers Paradise Marriott Resort Hotel

Optional extras

Credit card charges are subject to an extra charge of 1.5 percent

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Self parking costs AUD 24 per day with in/out privileges

Valet parking costs AUD 49 per day with in/out privileges

Parking is available nearby and costs AUD 5 per day

Rollaway beds are available for AUD 75.0 per night

Buffet breakfast is offered for an extra charge of AUD 49.50 for adults and AUD 25 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; guests can access their rooms with a mobile device.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property accepts credit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Mandatory fees

Deposit: AUD 100 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, JW Marriott Gold Coast Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs AUD 24 per day. Valet parking costs AUD 49 per day. Electric vehicle charging is available.
  • Yes, there are 2 outdoor pools.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - midnight. Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.
  • Yes, there are 5 onsite restaurants, featuring alfresco dining, international cuisine, and garden views. Nearby restaurants include Bazaar Gold coast (6-min walk), Yamagen Japanese Restaurant (6-min walk), and Bumbles cafe (9-min walk).
  • Yes, an airport shuttle is available.
  • No, this hotel doesn't have a casino, but The Star Gold Coast (11-min drive) is nearby.
  • Practice your swing on the tennis courts. Additional recreation nearby includes segway rentals. Enjoy a swim in one of the 2 outdoor swimming pools or use the hotel's other amenities, which include 2 bars and a waterslide. JW Marriott Gold Coast Resort & Spa also has a garden.
9.0.Superb.
  • 10.0.Exceptional

    Amazing friendly staff and great stay!

    I had an amazing time at the Marriott resort and would recommend anyone to stay there!! The staff is beyond friendly and helpful!! Will definitely stay again!

    Jasmin, 5 night trip, May 29, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Still one of the best.

    We have stayed at this Hotel many times over the last 25 years. This was their 2nd renovation in this time and the hotel is still one of the best resort style Hotels in the country. Great for families with kids.

    John, 2 night trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Not the best

    The room was nice but quite small for 2 doubles and beware the beds are definitely only doubles. The main issue we had was noise. There was some sort of strange loud clunking noise that occurred during the night, we complained after night one of broken sleep and they said they would send someone to look at it which they did but nothing was actually “fixed” so the noise continued. The ladies on reception said they would follow up with us about this, but didn’t. On the second day the toilet broke and great that someone was sent to fix it, what was not so great was having some handyman in the bathroom for over an hour at 5pm when our family of 4 all needed to shower and change for our dinner reservations that night. I just think both of these complaints could have been handled better with more follow up and care. The clunking noise continued sporadically throughout our 3 nights, and on the last night woke us up about 4 times. I was offered ear plugs and then a free takeaway coffee when I complained for a third time. The customer service around this issue was absolutely appalling to me for a 5 star hotel and totally ruined the trip for me. The lobby, grounds and pool are all amazing, we spent a lot of time by the pool with our kids. It can be hard to get a good deck chair but usually always got one eventually. The pool food menu is also really limited so after the first day we went offsite for lunch most days.

    3 night family trip, Apr 11, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    We have been staying at the Marriott for 18 years and this was our first time being so disappointed in the room and resort. We took our 2 children (11&14) the room was so small. No privacy, we couldn’t open or use the cupboard as the beds was in the road. The toilet door didn’t lock either. Hardly no fish in the lagoon compared to what there use to be. The price we paid for the room was not worth it and won’t be back.

    2 night family trip, Mar 11, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    This place deserves 6 stars! It was exceptional from the start. Customer service is 6 stars. Everyone looks genuinely happy to be working there and the vibe is so welcoming and nothing is too hard. It was our 10th wedding anniversary and they went above and beyond to make it special for us. We had delivered to our room a slice of delicious cake that had “happy 10th wedding anniversary” and some wine. Later that day we received a handwritten note from a manager congratulating us on our 10th wedding anniversary. This stay was a splurge for us, but worth every cent. Then the pool, wow! I read reviews about it and had high expectations, and they were far exceeded. The lagoon with fish, pools, spa, caves - we didn’t want to leave!

    1 night family trip, Mar 5, 2021

    Verified Expedia guest review

  • 10.0.Exceptional

    Beautiful lagoon pool area, clean modern rooms, amazing staff and food. Will be back!

    2 night family trip, Feb 20, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Rooms are comfortable and fresh. Staff were excellent throughout. Lagoon pool was a hit with the kids! Overall we loved our stay.

    1 night family trip, Feb 12, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    Great ambience. Pool is something special. Staff could not be more helpful. Arranged both early and late checkout which was great.

    1 night family trip, Feb 12, 2021

    Verified Wotif guest review

  • 10.0.Exceptional

    We loved everything from the moment we arrived. The staff were so attentive and always with a smile. The lagoon pool was our favourite, equally our fave were the comfy beds 😊❤️

    1 night family trip, Feb 6, 2021

    Verified Wotif guest review

  • 8.0.Very good

    Beautiful views!

    It was a very pleasant stay overnight, with great views of the river & mountains, & a partial sea view from the balcony. The only complaint was the air conditioner set so cold. We tried to adjust it; but it kept returning to 20 degrees - far too cold to be pleasant.

    HILARY, 1 night trip, Jan 31, 2021

    Verified Hotels.com guest review

See all 422 reviews