Doria Grand Hotel

This hotel generally is OK, but really old fashion. They still use a key hooked with a huge knock, so you probably won't carry around while you're out. Most hotels nowadays are using the card key. Just wonder. The breakfast is so so not too many choice. Staff service is alright, no surprise. The location is pretty good, 5 minutes work to Metro either M2 or M3, so easy to get the major attraction. There is not many restaurant & activity around the hotel. It's OK to stay.

Very nice classic hotel. It is good to feel the history. Staff are nice and friendly

This is my second time staying here for a week stay. The hotel and the staff are very nice and welcoming. It is always a pleasure to stay here! It is within walking distance of Milano Centrale station and there is a subway right around the corner that takes you to the center of the city.

Couldn’t be better. Highest degree of comfort.

I don't think this property warrants a 4-star. It is old and while it's clean and well kept, the amenities & the processes in place is OLD. They have the old school big brass key, which isn't bad - but it is inconvenient at times since you have to leave it every time you leave the hotel and pick it up when you return. If there is a line in the reception desk, well, you'd have to wait to be able to go back to your room. What really irked me and put a damper on my stay was the poor communication process among reception agents. I stayed for 3 nights at the Doria, the last night extended through one of the reception agents. The rate he gave me (as per approval of the GM that day) was not the rate that posted on my account. I explained this to 2 different people at the reception when I tried to settle my bill. Unfortunately, there was no notation on my account or a pass on of info from shift to shift. I left the hotel having to pay the incorrect rate and was told to send an email about this issue. I find this poor customer service. Why ME? Why am I the one running after to get this issue resolved? Shouldn't it be the agent's job to get this issue resolved for ME, the guest?? Suffice it to say, I sent the email as soon as I got back to NY and 3 days in, I have yet to hear from the people at Doria.

It was a pleasant stay here. The food was really fulfilling. I would recommend it to anyone who’s going to stay in Milan.

We stayed for two nights. The first night just checking in took well after their 2pm check in. Once settled in, one of the rooms had no heat. It was broken. The other was overheated. They offered to give a new room but after sitting in the room for hours we decided we would just switch rooms with each other. The pipes and fixtures are so dated it was hard just leveling out hot and cold water as they were rusted underneath. The tub wouldn’t drain right and the shower head was probably the first cone shaped shower head ever invented. The breakfast room was so small it could not accommodate all guest so we had to wait for seating. Breakfast was ok. Same usual set up. Runny eggs seems to be a thing. Hotel location is right next to the tram which gets u right to the Milan cathedral so that was nice. Other than that we wouldn’t stay here again. Hotel NEEDS to be updated.

Very well located very close to the main train station and also close to the Loreto metro station. Also the area is well served by bus service

great location ! local staff very nice and helpfull ! the only problem was that the aircondition did not work to cool although the weather was quite warm (system was set to heat).

This is middle of central,Easy to go anywhere..................