Guests
All properties in Glen Allen, Virginia, United States of America

Hyatt Place Richmond/Innsbrook

Art Deco hotel in Glen Allen with restaurant and bar/lounge

  • Free WiFi and free parking
From
NZ$210

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  • Lobby
  • Lobby
  • Outdoor Pool
  • Standard Room, 1 King Bed with Sofa bed - Bathroom
  • Lobby
Lobby. Image 1 of 38.
1 / 38Lobby
4100 Cox Rd, Glen Allen, 23060, VA, United States of America
8.2.Very good.
  • Nice, clean and comfortable

    Nov 26, 2021

  • My stay at the Hyatt Place was very enjoyable. I was in Richmond for family business and…

    Nov 16, 2021

See all 470 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Convenient
Easy parking
  • Free WiFi
  • Free parking
  • Bathtub
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 124 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Free cribs/infant beds
  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area

What’s around

  • Heart of Glen Allen
  • Short Pump Town Center - 45 min walk
  • Children's Museum of Richmond - 24 min walk
  • University of Richmond - 7.8 mi / 12.6 km
  • Lewis Ginter Botanical Garden - 7.9 mi / 12.8 km
  • Regency Square Mall - 4.1 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Standard Room, Multiple Beds
  • Standard Room, 1 King Bed with Sofa bed
  • Room, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed (High Floor)
  • Room, 2 Double Beds (High Floor)

What’s around

Landmarks

  • Heart of Glen Allen
  • Short Pump Town Center - 45 min walk
  • Children's Museum of Richmond - 24 min walk
  • University of Richmond - 7.8 mi / 12.6 km
  • Lewis Ginter Botanical Garden - 7.9 mi / 12.8 km
  • Regency Square Mall - 4.1 mi / 6.5 km
  • Henrico Doctors' Hospital - 4.9 mi / 7.9 km
  • Crump Park and Meadow Farm Museum - 5.6 mi / 9 km
  • Cultural Arts Center Glen Allen - 6.6 mi / 10.7 km
  • Belmont Golf Course - 7.8 mi / 12.6 km
  • Stony Point Fashion Park - 8.1 mi / 13.1 km

Getting around

  • Richmond Intl. Airport (RIC) - 27 min drive
  • Richmond Staples Mill Road Station - 9 min drive
  • Richmond Main Street Station - 17 min drive
  • Ashland Station - 21 min drive
map
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4100 Cox Rd, Glen Allen, 23060, VA, United States of America

At a glance

Hotel size

  • This hotel has 124 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only)*
  • Restrictions apply*
  • 2 per room (up to 50 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free uncovered onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli

Things to do

  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Fitness facilities
  • Free use of nearby fitness center

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1196
  • Conference space size (meters) - 111

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
  • Premium bedding

Things to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer

Be entertained

  • 42-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Service animals exempt from fees
  • Contact the property at the number on the booking confirmation for details on pet restrictions

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

  • Hyatt Place Richmond/Innsbrook
  • Hyatt Place Richmond/Innsbrook Hotel Glen Allen
  • Hyatt Place Richmond/Innsbrook Glen Allen
  • Hyatt Place Richmond/Innsbrook Hotel
  • Hyatt Place Richmond/Innsbrook Hotel Glen Allen
  • Glen Allen Hyatt
  • Hyatt Glen Allen
  • Hyatt Place Richmond Innsbrook
  • Hyatt Place Richmond/Innsbrook Hotel
  • Hyatt Place Richmond/Innsbrook Glen Allen

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hyatt Place Richmond/Innsbrook does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3 PM - 2:00 AM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant. Nearby restaurants include Silver Diner (3-min walk), Dairy Queen (3-min walk), and Mexico Restaurant (4-min walk).
  • Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy amenities like a 24-hour fitness center and a picnic area.
8.2.Very good.
  • 2.0.Poor

    The beds were the worst I’ve ever had hard like a rock no covers to keep us warm we didn’t sleep at all will NOT return

    1 night family trip, Nov 14, 2021

    Verified Hotels.com guest review

  • 6.0.Good

    Review of Hyatt Place

    Considering how COVID has affected people regarding cleanliness and sanitizing, I was surprised at how dirty the room was. I'm referring to the stains on the carpet, dust on the walls, specifically by the curtains and oh my, how gross the vent in the bathroom above the tub was. Also, management really needs to look at the outside signage. Arriving in the dark, the sign on Cox Rd was not visible. Driving around on Dominion St, saw the Hyatt sign by the road, but wasn't sure the building we entered was Hyatt because there was no signage above the car port/main door, nor signage on the entry door. There is a Hyatt sign facing the Hilton Hotel BUT that can't be seen from the road. Hyatt needs to do what Hilton has done and place a LIGHTED sign on the building. Breakfast was very satisfying. A wide range of food, both hot and cold. Like that Hyatt had someone serve the hot buffet items.

    2 night family trip, Nov 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great stay

    Comfortable clean rooms

    Anthony, 2 night business trip, Oct 26, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Amazing hotel super clean n excellent service

    EXPEDIA, 1 night trip, Oct 22, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great

    Wonderful stay & breakfast was also good.

    Margaret, 1 night family trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Comfortable stay

    Front desk attendant was nice and professional. Checked me in quickly. The hotel is relatively clean. I didn't see any bugs or mold. Bed is comfy. Water is hot for shower. Water pressure in shower is light. I prefer harder water pressure, but shower felt good nonetheless. Breakfast consists of muffins, cereal, fresh fruit, hot food, coffee, juice, etc. Parking spaces are ample. No issues. Would I stay here again? Probably. Would I recommend? Definitely.

    1 night trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Clean, very comfortable, easy Check-in

    Dry clean, comfortable, attractive modern and spacious room.

    Genevieve, 1 night family trip, Oct 14, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    Not so good night stay

    First room smelled heavily of cigarette smoke Second room was better but still smelled…room was musty and dark….fire alarm went off at 1;00 am and we all had to vacate to parking lot.:…noise from room above was all night long..sounded like furniture was being moved

    Noelle, 1 night trip, Oct 8, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Super Comfortable, Albeit Pricier

    This is the second time we stayed here! My wife and I have enjoyed it both times. My wife found the mattress exceedingly comfortable and slept fantastic! As a 240 lb. guy I tend to sink into mattresses more and this one was not as plush to me, but still comfortable, and not hot like full memory foam mattresses. The room layout is very inviting, and relaxing, it would be great for extended stays and probably ideal for families because of the divider and couch layout as well as an additional wet-bar style sink and fridge (For kids cups, bottles, etc.). I felt like we paid a luxury level price but it is not a luxury hotel. I think the high price likely has to do with the proximity to all the fantastic things to do in Short Pump so you pay for comfort, and convenience, and that's not a bad thing!

    1 night trip, Aug 20, 2021

    Verified Hotels.com guest review

  • 4.0.Fair

    I booked this room on behalf of others. They reported that the carpet was stained, there was a broken mirror and sink as well as a strong urine smell and ants.

    2 night business trip, Aug 18, 2021

    Verified Hotels.com guest review

See all 470 reviews