Choose dates to view prices

21c Museum Hotel Chicago

Photo gallery for 21c Museum Hotel Chicago

Interior detail
Deluxe Suite, 1 Queen Bed
Deluxe Suite, 1 Queen Bed
Suite, Corner
Premium bedding, minibar, in-room safe, desk

Overview of 21c Museum Hotel Chicago

VIP Access
UNESCO Sustainable Travel Pledge

21c Museum Hotel Chicago

4.0 star property
4-star hotel with spa, near John Hancock Center

8.2/10 Very good

1,268 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air conditioning
The price is NZ$232
Price available on 01/12/2022
Map
55 East Ontario Street, Chicago, IL, 60611

Room options

About this area

What's nearby

  • In Downtown Chicago
  • Michigan Avenue - 1 min walk
  • Chicago Theatre - 12 min walk
  • Grant Park - 14 min walk
  • Millennium Park - 14 min walk
  • Art Institute of Chicago - 20 min walk
  • Navy Pier - 23 min walk
  • Chicago Riverwalk - 27 min walk
  • Willis Tower - 29 min walk
  • Field Museum of Natural History - 43 min walk
  • Lake Michigan - 7 min drive

Getting around

  • Chicago Midway Airport (MDW) - 37 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 39 min drive
  • Chicago, IL (PWK-Chicago Executive) - 49 min drive
  • Chicago Museum Campus-11th Street Station - 3 min drive
  • Millennium Station - 14 min walk
  • Chicago Van Buren Street Station - 24 min walk
  • Grand Station (Red Line) - 4 min walk
  • Chicago Station (Red Line) - 7 min walk
  • State Station - 12 min walk

Restaurants

  • Big Bowl - 2 min walk
  • Pizzeria UNO - 2 min walk
  • Fleming's Prime Steakhouse & Wine Bar - 2 min walk
  • Eataly - 3 min walk
  • Eddie V’s Prime Seafood and Steaks - 3 min walk

About this property

21c Museum Hotel Chicago

21c Museum Hotel Chicago offers a great location, putting you within a 15-minute walk of Michigan Avenue and Grant Park. You can visit the spa to indulge in deep-tissue massages, body wraps, or Ayurvedic treatments, and Lure Fishbar serves seafood. This upscale hotel is also within a short drive of Navy Pier and Millennium Park. Fellow travelers like that it's just a short walk to public transportation: Grand Station (Red Line) is 4 minutes away and Chicago Station (Red Line) is 7 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 297 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out available
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 per room, up to 50 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Windsurfing nearby

Working away

  • 24-hour business center
  • 7 meeting rooms
  • Conference space (10000 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch plasma TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Soothe has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Dining

Lure Fishbar - This restaurant specializes in seafood.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 23.48 per accommodation, per night
  • Resort fee inclusions:
    • Spa access (may be limited)
    • Fitness center access
    • Phone calls (may be limited)
    • In-room safe and safe insurance
    • In-room coffee
    • Laundry facilities
    • Additional inclusions

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Valet parking costs USD 75 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Chicago James
James Chicago
James Hotel
James Hotel Chicago
James Chicago Hotel
Chicago James Hotel
James Chicago Hotel Chicago
James Chicago-Magnificent Mile Hotel
James Mile Hotel
21c Museum Hotel Chicago Hotel
21c Museum Hotel Chicago Chicago
21c Museum Hotel Chicago MGallery
21c Museum Hotel Chicago Hotel Chicago

Frequently asked questions

Does 21c Museum Hotel Chicago offer free cancellation for a full refund?
Yes, 21c Museum Hotel Chicago does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at 21c Museum Hotel Chicago?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at 21c Museum Hotel Chicago?
Yes, cats and dogs are welcome, with a limit of 2 per room and maximum weight of 50 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at 21c Museum Hotel Chicago?
Yes. Valet parking costs USD 75 per night.
What are the check-in and check-out times at 21c Museum Hotel Chicago?
You can check in from 4:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at 21c Museum Hotel Chicago and nearby?
Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Indulge in a treatment at the spa and enjoy other amenities such as a 24-hour fitness center and spa services.
Are there restaurants at or near 21c Museum Hotel Chicago?
Yes, Lure Fishbar offers seafood. Nearby restaurants include Friends Sushi (3-min walk), Pops For Champagne (3-min walk), and Doc B's Fresh Kitchen - River North (3-min walk).
What's the area around 21c Museum Hotel Chicago like?
21c Museum Hotel Chicago is in Downtown Chicago, a short 4-minute walk from Grand Station (Red Line) and 14 minutes' walk from Grant Park.

Overall score and ratings

8.2

Very good

9.0/10

Cleanliness

8.3/10

Staff & service

8.1/10

Amenities

8.8/10

Property conditions & facilities

8.5/10

Eco-friendliness

10/10 Exceptional

Joshua, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dianna, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Landon, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Amy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sean, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice place to stay
Was visiting for a long weekend. Stay was excellent. Got tripped up in the hotel as you have to use your room key 24/7 on the elevator. That sucked and wasn't explained to me. I have a huge fear of elevators and knowing that beforehand would have been cool. Nice room and museum as well. Their parking was 75.00 a night with in and out. I found a spot around the corner for 50 per night.
Jay, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful art collection!!! Love staying at the 21c Hotels!
Jan-Willem, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The staff was nice and my room and the hotel itself was extremely clean. But there was a few things I did not like. I was charged three times for my room. Two times on the day I checked in and again on the day I checked out. Although the staff was very apologetic and received my money back fairly quickly (because I contacted my bank) I just rather did without the headache
Latosha, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We always have the best time at 21c. Francisco was so great at check-in. He was friendly, generous and funny. He even said he hoped he'd made my day better, and he did — there is nothing like a friendly, generous front desk when checking in. The room was spacious and so clean. We have never had a bad experience at a 21c!
Joshua, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
This is very clean room, confort location and professional service given to us
1-night family trip
Verified Hotels.com guest review