Destination
Guests
All properties in Santo Domingo, Distrito Nacional, Dominican Republic

Crowne Plaza Santo Domingo, an IHG Hotel

Luxury hotel with casino, near Parque Colon

  • Free WiFi and free parking
From
NZ$165

Image gallery

  • Guest Room
  • Guest Room
  • Pool
  • Pool
  • Guest Room
Guest Room. Image 1 of 79.
1 / 79Guest Room
8.8.Fabulous.
  • As advertised and very pleasant. Would recommend

    Jan 15, 2021

  • Very accommodating last minute! They were extremely helpful and patient.

    Jan 6, 2021

See all 279 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG) and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Walkable
Convenient
Quiet
Dining options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Non-smoking
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Casino
  • Restaurant and bar/lounge
  • Outdoor pool

For families

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Rollaway/extra beds (free)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • In Gascue
  • Parque Colon - 24 min walk
  • Sambil Santo Domingo - 38 min walk
  • El Obelisco Macho - 4 min walk
  • Hostos Park - 7 min walk
  • Playa Montesinos - 15 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Club Room, 1 King Bed, Non Smoking, Sea View (Executive Floor)
  • Standard Room
  • Superior Room, 1 King Bed, Non Smoking, Sea View
  • Deluxe Room, 1 King Bed, Non Smoking, Sea View
  • Superior Room, 2 Double Beds, Non Smoking, Sea View
  • Deluxe Suite, 1 King Bed, Balcony, Sea View
  • Deluxe Room, 2 Queen Beds, Non Smoking, Sea View
  • Club Room, 2 Double Beds, Non Smoking, Sea View (Executive Floor)
  • Deluxe Room, Sea View
  • Presidential Suite, Non Smoking, Sea View (Luxurious)
  • Club Suite, Non Smoking, Sea View (Executive Floor)

Location

  • In Gascue
  • Parque Colon - 24 min walk
  • Sambil Santo Domingo - 38 min walk

What’s around

Landmarks

  • In Gascue
  • Parque Colon - 24 min walk
  • Sambil Santo Domingo - 38 min walk
  • El Obelisco Macho - 4 min walk
  • Hostos Park - 7 min walk
  • Playa Montesinos - 15 min walk
  • The Count's Gate - 16 min walk
  • National Palace - 18 min walk
  • Convento de los Dominicos - 20 min walk
  • Palace of Fine Arts - 20 min walk
  • House of Tostado (La Casa de Tostado) - 21 min walk

Getting around

  • Las Americas Intl. Airport (SDQ) - 36 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive
  • Joaquin Balaguer Station - 24 min walk
  • Casandra Damiron Station - 30 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 15 floors

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Outdoor pool
  • Pool umbrellas
  • 24-hour fitness facilities
  • Tennis on site
  • Spa services on site
  • Spa tub
  • Casino
  • Sauna

Working away

  • 24-hour business center
  • Number of meeting rooms - 13
  • Conference space
  • Conference space size (feet) - 33001
  • Conference space size (meters) - 3067

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Hair dryer

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

Level 1 - Onsite bar. Happy hour is offered.

Small print

Also known as

  • Crowne Plaza Hotel Santo Domingo
  • Crowne Plaza Santo Domingo
  • Crowne Plaza Santo Domingo, an IHG Hotel Hotel
  • Crowne Plaza Santo Domingo, an IHG Hotel Santo Domingo
  • Crowne Plaza Santo Domingo, an IHG Hotel Hotel Santo Domingo
  • Crowne Plaza Santo Domingo
  • Santo Domingo Crowne Plaza
  • Intercontinental Santo Domingo
  • Santo Domingo Intercontinental
  • Crowne Plaza Santo Domingo Hotel

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 45 per vehicle (one-way)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 8 AM to 7 PM.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Crowne Plaza Santo Domingo, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an outdoor pool. Guests have pool access from 8 AM to 7 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Level 1. Nearby restaurants include Villar Hermanos Garden Cafe (4-min walk), Sol Pool Lounge & Restaurant (6-min walk), and Luna Tapas Bar & Restaurant (6-min walk).
  • Yes, an airport shuttle is available. The charge is USD 45 per vehicle one-way.
  • Yes, there's a casino.
  • Practice your swing on the tennis courts. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Crowne Plaza Santo Domingo, an IHG Hotel also has a casino and a 24-hour fitness center, as well as a sauna and a garden.
8.8.Fabulous.
  • 2.0.Poor

    Nothing i would not stay there again i paid for a room and when i gwt there they give me a different room that was cheaper and said all the room qas full and unavailable and had no staff working to clean the rooms and do get to started about the bathroom i should of stay at el Embajabor hotel like i always do i was trying to try a new hotel but this hotel is not it

    2 night family trip, Dec 31, 2020

    Verified Expedia guest review

  • 8.0.Very good

    OK

    Rooms are average. Clean. Water is way overpriced. Selling it for like 12 times more the cost.

    Daniel, 1 night trip, Dec 27, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    This is a nice hotel... it is quite and clean. Receptionists are nice. Just don't go to the bar, otherwise bartender will come to your room at 10:30PM while you are sleeping and he will bring you the bill for your drinks!! Other than that everything else was very good.

    11 night family trip, Dec 20, 2020

    Verified Expedia guest review

  • 6.0.Good

    Pros - The personnel is very attentive. The views are great! Cons - electricity went out a few times. Came back quickly but it happened a lot. The pool is open everyday but the bar/restaurant at the pool is closed many days so to order drinks or food you have to get up and use the phone and they take forever to serve you. Also, since the city has an early curfew, it would’ve been nice of the hotel to leave their amenities open until a later time for guests to enjoy their stay.

    Creonaille, 5 night family trip, Dec 11, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The property is beautiful but it needs a few updates. The shower is pretty old. Also, no one came to freshen up our rooms not sure if they do it when you stay longer than 2 days???

    Genesis, 2 night family trip, Dec 5, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    staff

    great staff

    HOWARD, 4 night trip, Dec 3, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Very nice hotel,friendly staff I would stay again and recommend to friend s

    Darrell, 6 night trip, Oct 21, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent stay...excellent costumer service... super clean...Excellent!!!!

    Vannessa, 1 night romance trip, Oct 17, 2020

    Verified Expedia guest review

  • 6.0.Good

    They did not have full staff, reason why they did not provide a faster service, room service was not cleaning and the prices were very high, so bad that. I was only sleeping over there but staying at the Napolitano. Crown 400.00 a beer and Napolitano 195.00 the same beer. Ridiculous,,🤔🤔

    Rafael, 10 night trip, Oct 13, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    I enjoyed the strict guidelines for social distance. The mandatory mask wearing at all times while outside the room. The preponderance of hand sanitizer all over the hotel. The room also had everything disinfected and covered in plastic. The Hotel restaurant had an abundance of caution when serving breakfast buffet and dinner. All the hotel employees wore mask at all times. I felt safe staying at this hotel and I recommended.

    Faye, 2 night business trip, Oct 7, 2020

    Verified Expedia guest review

See all 279 reviews