All properties in Shenzhen, Guangdong, China

Shangri-La Shenzhen

Luxury hotel with outdoor pool, connected to a shopping center, near Dongmen Pedestrian Street

  • Free WiFi and free parking

Image gallery

  • Shangri-La Shenzhen
  • Shangri-La Shenzhen
  • Poolside Bar
  • Bathroom
  • Shangri-La Shenzhen
Shangri-La Shenzhen. Image 1 of 71.
1 / 71Shangri-La Shenzhen
Jianshe Road, Luohu District, Shenzhen, 518001, Guangdong, China
8.2.Very good.
  • The hotel is relatively old therefore if you fancy new hotels please book the ones in…

    Mar 27, 2021

  • Great time unable to travel out of Chine this year, we decided to spend Christmas at the…

    Dec 23, 2020

See all 508 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Transport options
  • Free WiFi
  • Free parking
  • Pool
  • Airport transfer
  • Bathtub
  • Non-smoking

Property highlights

Main amenities

  • 522 smoke-free guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Fitness center

For families

  • Children's pool
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Luohu
  • Dongmen Pedestrian Street - 20 min walk
  • Huaqiangbei - 31 min walk
  • Shenzhen Convention and Exhibition Center - 4.9 mi / 8 km
  • Splendid China Folk Village - 9.2 mi / 14.9 km
  • Window of the World - 10.7 mi / 17.2 km

Book this property and collect stamps after your stay

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Enter dates for 2 guests

  • Deluxe Room, 1 King Bed
  • Deluxe Room, 2 Twin Beds
  • Horizon Club, Room, 1 King Bed
  • Horizon Club, Room, 2 Twin Beds
  • Superior Room, 1 King Bed
  • Superior Room, 2 Twin Beds
  • Executive Suite, 1 King Bed


Jianshe Road, Luohu District, Shenzhen, 518001, Guangdong, China
  • In Luohu
  • Dongmen Pedestrian Street - 20 min walk
  • Huaqiangbei - 31 min walk

What’s around


  • In Luohu
  • Dongmen Pedestrian Street - 20 min walk
  • Huaqiangbei - 31 min walk
  • Shenzhen Convention and Exhibition Center - 4.9 mi / 8 km
  • Splendid China Folk Village - 9.2 mi / 14.9 km
  • Window of the World - 10.7 mi / 17.2 km
  • Happy Valley - 11.1 mi / 17.8 km
  • Shenzhen Safari Park - 14.8 mi / 23.9 km

Getting around

  • Hong Kong International Airport (HKG) - 59 min drive
  • Shenzhen Intl. Airport (SZX) - 27 min drive
  • Shenzhen Station - 14 min walk
  • Hong Kong Lok Ma Chau Station - 8 min drive
  • Hong Kong Sheung Shui Station - 9 min drive
  • Luohu Station - 4 min walk
  • Guomao Station - 11 min walk
  • Laojie Station - 17 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 522 rooms
  • This hotel is arranged over 32 floors


  • Check-in time 2:00 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Children stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)
  • Babysitting/childcare*


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms


  • Airport shuttle (available 24 hours)*


  • Free onsite self parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • Room service (during limited hours)

Things to do

  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa treatment room(s)
  • Steam room
  • Pool sun loungers
  • Sauna
  • Pool umbrellas
  • Arcade/game room

Working away

  • Business center
  • Meeting rooms


  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop


  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden


  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Languages Spoken

  • Chinese
  • English

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water


  • Daily housekeeping
  • In-room safe

Special features


Coffee Garden - This buffet restaurant serves breakfast, lunch, and dinner.

Shang Palace - This restaurant serves lunch and dinner.

Champs Bar and Grill - This restaurant serves dinner only.

360 Bar and Restaurant - This fine-dining restaurant serves dinner and light fare. Happy hour is offered.

Small print

Also known as

  • Hotel Shangri-la Shenzhen
  • Shangri-La Shenzhen Hotel
  • Shangri la Hotel Shenzhen
  • Shangri-La Shenzhen Shenzhen
  • Shangri-La Shenzhen Hotel Shenzhen
  • Shangri-la Hotel Shenzhen
  • Shangri-la Shenzhen
  • Shangri-la Shenzhen Hotel
  • Shenzhen Hotel Shangri-la
  • Shenzhen Shangri-la
  • Shenzhen Shangri-la Hotel
  • Futian Shangri-La Shenzhen Hotel Shenzhen
  • Shangri La Hotel Shenzhen

Optional extras

Buffet breakfast is offered for an extra charge of CNY 161 for adults and CNY 161 for children (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of CNY 600 per vehicle


The listed child breakfast fee applies to guests age 11 and younger.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.


  • Yes, Shangri-La Shenzhen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an outdoor pool and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2:00 PM - noon. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 4 onsite restaurants. Nearby restaurants include Hedong Hotel (9-min walk), 海底捞火锅 (10-min walk), and Daoxiang (10-min walk).
  • Yes, an airport shuttle is available. The charge is CNY 600 per vehicle.
  • Shangri-La Shenzhen has an outdoor pool, a sauna, and a steam room, as well as an arcade and a garden.
8.2.Very good.
  • 8.0.Very good

    ld hotel

    The hotel looks very old, as if it was built in the 90s. The room ceilings are very low. The breakfast was fine, though.

    Andrey, 1 night family trip, Dec 4, 2020

    Verified guest review

  • 8.0.Very good

    It is good

    Sue, 1 night trip, Oct 6, 2020

    Verified guest review

  • 10.0.Exceptional

    Staff are friendly, room comfortable, near food places and shopping malls, MRT station close by.

    LG, 1 night business trip, Jan 16, 2020

    Verified Expedia guest review

  • 8.0.Very good

    The location was good. Property needs to be updated

    1 night trip with friends, Jan 13, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Not as good as it was

    This used to be my favourite hotel for the past 15 years - the last 2 trips I have found the staff speak less and less English and the food in the horizon club lounge was not worth the extra dollars. So disappointing

    Charmayne, 4 night family trip, Jan 8, 2020

    Verified guest review

  • 8.0.Very good

    Shangri La is one of my top preference. This hotel is well located, next to Shenzhen Railway Station and subway station. Coming from Guangzhou and going back after my stay, this is indeed the perfect location. The room given is excellent except for two minor issues - the dvd play is not working; and the aircon blows only cold air even though it provides selection of heat and cool... Otherwise the hotel deserve a 5 star rating.

    2 night family trip, Dec 24, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Clean and private , close to train station, reception was polite and helpful

    1 night trip, Dec 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Well stocked Horizon lounge and great lounge service staff and kitchen staff

    Lam, 2 night romance trip, Dec 5, 2019

    Verified Expedia guest review

  • 6.0.Good

    Easy check in Breakfast is good Location ok Hotel condition need to be improve as it quite run down

    Ngsn, 1 night romance trip, Nov 30, 2019

    Verified Expedia guest review

  • 8.0.Very good

    Feedback on my stay

    The service is good except for two situations. One is the breakfast for two days was not indicated when I and my wife are having my breakfast even though I have made a payment at the hotel reception on the first day of my check-in. The other is the mistake of payment when I pay for breakfast at the reception on the first day, I have to pay a difference of $6.40 rmb when I checkout.

    4 night trip, Nov 29, 2019

    Verified guest review

See all 508 reviews