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Novotel Melbourne on Collins, Melbourne, Australia

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
270 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with indoor pool, connected to a shopping center, near Bourke Street Mall
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
From 5,039 reviews. TripAdvisor Traveller Rating.

TripAdvisor Traveller Rating

Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Beach
Beach is not so nice

Novotel Melbourne on Collins, Melbourne, Australia

from NZ$159
  • Standard Queen Room
  • Deluxe King Room
  • Deluxe Twin Room
  • Junior Suite
  • Standard Twin Room
  • Family Suite, Multiple Beds

What’s around Novotel Melbourne on Collins, Melbourne, Australia

Landmarks

  • In Melbourne Central Business District
  • Bourke Street Mall - 5 min walk
  • Federation Square - 6 min walk
  • Eureka Tower - 8 min walk
  • Melbourne Central - 9 min walk
  • Melbourne Arts Centre - 10 min walk
  • Her Majesty's Theatre - 11 min walk
  • RMIT University - 12 min walk

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 24 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Showgrounds Station - 9 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (5-device limit)

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7016
  • Conference space size (meters) - 652
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Novotel Melbourne on Collins, Melbourne, Australia’s small print

Also known as

  • Melbourne Collins
  • Accor Melbourne On Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Novotel Melbourne Collins Hotel
  • Melbourne Novotel
  • Melbourne Novotel Collins
  • Novotel Collins
  • Novotel Collins Hotel
  • Novotel Collins Hotel Melbourne
  • Novotel Collins Melbourne
  • Novotel Melbourne
  • Novotel Melbourne Collins

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Pool access available from 6 AM to 10 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: AUD 100 per night

    Optional extras

    Onsite credit card charges are subject to an extra charge

    Valet parking costs AUD 49.00 per night with in/out privileges

    Buffet breakfast is offered for an extra charge of AUD 35 for adults and AUD 0 for children (approximately)

    Babysitting/childcare is available for an extra charge

    WiFi is available in guestrooms for AUD 0 per stay (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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    Recent reviews

    Very good 8.4 From 1,002 reviews

    Fair 4.0
    No view from room.
    Only view of Melbourne was of the building next door, and no natural light as space between buildings was covered by plastic roof.
    James, nz3 night trip
    Very good 8.0
    One night stop over
    Excellent
    Lorraine, nz1 night romance trip
    Exceptional 10.0
    Nine out of ten
    Loved the location and every staff member we came across were always very pleasant.
    Beverley, au4 night family trip
    Very good 8.0
    Good time
    Reception staff were awesome, and the cleaning Crew also were very friendly and polite and would say good morning or good afternoon every time.
    hkBusiness trip
    Very good 8.0
    Great hardware, soft aspects need work
    Great location - near tram, places of interest, shopping and cafes/restaurants. Check-in and check-out were fast. Double beds in family room were too small for an adult and child - felt a bit misled by the room description when booking. Housekeeping needs a lot of improvement - bathroom floors had stains that were not cleaned up during our stay - in fact, the bathroom floors do not appear to have been cleaned, broken towel knob not replaced, we were given a stained bath towel, teabags were not replenished.
    sgFamily trip

    Novotel Melbourne on Collins, Melbourne, Australia

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