Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Melbourne, Victoria, Australia
1 room, 2 adults

Novotel Melbourne on Collins, Melbourne, Australia

4.5-star4.5 stars
Great for familiesThis property has good facilities for families.
270 Collins Street, Melbourne, VIC, 3000, Australia

Luxury hotel with indoor pool, connected to a shopping center, near Bourke Street Mall
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Beach
Beach is not so nice

Novotel Melbourne on Collins, Melbourne, Australia

from NZ$209
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds
  • Junior Suite, 1 King Bed
  • Standard Room, 2 Twin Beds
  • Family Suite, Multiple Beds

What’s around Novotel Melbourne on Collins, Melbourne, Australia

Landmarks

  • In Melbourne Central Business District
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 9 min walk
  • Melbourne Arts Centre - 10 min walk
  • SEA LIFE Melbourne - 12 min walk
  • Princess Theatre - 14 min walk
  • Queen Victoria Market - 16 min walk
  • Melbourne Convention and Exhibition Centre - 18 min walk

Getting around

  • Melbourne, VIC (MEL-Tullamarine) - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 23 min drive
  • Melbourne, VIC (AVV-Avalon) - 42 min drive
  • Flinders Street Station - 6 min walk
  • Southern Cross Station - 15 min walk
  • Showgrounds Station - 9 min drive
  • Melbourne Central Station - 10 min walk
  • Parliament Station - 13 min walk
  • Flagstaff Station - 15 min walk

At a glance

Key facts

Hotel size

  • This hotel has 380 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is 11 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas (5-device limit)

  • Free WiFi in rooms (5-device limit)

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Bicycle rentals nearby
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 7016
  • Conference space size (meters) - 652
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1992
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar.

Novotel Melbourne on Collins, Melbourne, Australia’s small print

Also known as

  • Melbourne Collins
  • Accor Melbourne On Collins
  • Novotel Melbourne On Collins Hotel Melbourne
  • Novotel Melbourne Collins Hotel
  • Novotel Melbourne on Collins Hotel
  • Novotel Melbourne on Collins Melbourne
  • Novotel Melbourne on Collins Hotel Melbourne
  • Melbourne Novotel
  • Melbourne Novotel Collins
  • Novotel Collins
  • Novotel Collins Hotel
  • Novotel Collins Hotel Melbourne
  • Novotel Collins Melbourne
  • Novotel Melbourne
  • Novotel Melbourne Collins

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

  • Pool access available from 6 AM to 10 PM.
  • Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and safety measures are currently in place.

    Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

    Personal protective equipment, including masks and gloves, will be available to guests.

    For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Deposit: AUD 100 per night

    Optional extras

    Credit card charges are subject to an extra charge of 1.3 percent

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Self parking costs AUD 39 per day

    Breakfast costs between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)

    Babysitting/childcare is available for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Novotel Melbourne on Collins, Melbourne, Australia

    • Is there a pool at Novotel Melbourne on Collins?
      Yes, there's an indoor pool. Guests have pool access from 6 AM to 10 PM.
    • Are pets allowed at Novotel Melbourne on Collins?
      Sorry, pets aren't allowed.
    • Is parking offered at Novotel Melbourne on Collins?
      Yes. Self parking costs AUD 39 per day.
    • What are the check-in and check-out times at Novotel Melbourne on Collins?
      You can check in from 2:00 PM to anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability).
    • Are there restaurants at or near Novotel Melbourne on Collins?
      Yes, there's an onsite restaurant that serves local cuisine. Nearby restaurants include Flinders Lane (2-min walk).

    Recent reviews

    Very good 8.4 From 1,041 reviews

    Fair 4.0
    No view from room.
    Only view of Melbourne was of the building next door, and no natural light as space between buildings was covered by plastic roof.
    James, nz4 night trip
    Very good 8.0
    One night stop over
    Excellent
    Lorraine, nz1 night romance trip
    Fair 4.0
    Not good services overall.
    hk1 night business trip
    Very good 8.0
    Good location.
    Great location. Room was generally good shape, but bar fridge was leaking and old. With night lamp on, dust was too much to be ignored.
    James, au5 night family trip
    Very good 8.0
    2 nights at Novotel
    Perfect location. Very accessible. Not so great breakfast..
    sg2 night trip
    Very good 8.0
    Everything was good except the outside view totally none, and aircon at midnight onwards looks fix to the standard setting they put up, overnight i felt warm i would like to adjust the temperature but still no changes i felt.
    au1 night family trip
    Fair 4.0
    Really dissapointed.
    Hotel is rather lackluster, with really no great benefits to any platinum Accor members. Rooms look devoided of the atmosphere that Melbourne would otherwise have. Room lacks a sufficient amount of plugs and only a few staff are friendly. Staff rarely give any greeting and are rather dull. Location wise, perfect. It really is simple to get around Melbourne with the trams, and one just happens to be right outside of the hotel. Room amenities are incomplete, lacking Slippers, toothbrushes and such. Overall, the biggest turn Off is really just the staff. Some are completely life less not offering a friendly human response.(except for the rather kind middle age lady who held my sons bag for storage) Would i come back? Not likely. Would i recommend it? No.
    Nicolas, id6 night family trip

    Novotel Melbourne on Collins, Melbourne, Australia

    Is the description of this property not correct? Tell us