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Shangri-La Sydney

Photo gallery for Shangri-La Sydney

Exterior
Indoor pool, open 7:00 AM to 7:00 PM, pool loungers
Exterior
Grand Premier Sydney Harbour View 1 King, High Floor | Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch and dinner served

Overview of Shangri-La Sydney

Shangri-La Sydney

5.0 star property
Luxury hotel with spa, near The Big Dig Archaeology Education Centre
8.2 out of 10 Very good
8.2/10 Very good

1,361 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
176 Cumberland Street, The Rocks, NSW, 2000
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Spa tub
  • Room service
  • Massage/treatment rooms
For families
  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Terrace

Room options

About this area

What's nearby

  • In The Rocks
  • Overseas Passenger Terminal - 8 min walk
  • Circular Quay - 10 min walk
  • Sydney Harbour Bridge - 12 min walk
  • SEA LIFE Sydney Aquarium - 14 min walk
  • Sydney Tower - 16 min walk
  • Sydney Opera House - 16 min walk
  • Hyde Park - 17 min walk
  • Sydney Town Hall - 18 min walk
  • Luna Park - 21 min walk
  • International Convention Centre Sydney - 24 min walk

Getting around

  • Sydney Airport (SYD) - 25 min drive
  • Sydney Circular Quay Station - 7 min walk
  • Sydney Milsons Point Station - 24 min walk
  • Exhibition Centre Station - 28 min walk
  • Wynyard Station - 6 min walk
  • Martin Place Station - 15 min walk
  • St. James Station - 18 min walk

Restaurants

  • Dutch Smuggler - 4 min walk
  • The Morrison Bar & Oyster Room - 4 min walk
  • Grain - 3 min walk
  • Banksia Bakehouse - 3 min walk
  • Georgie Boy's Coffee Co. - 4 min walk
Map

About this property

Shangri-La Sydney

Shangri-La Sydney puts you in a great location, within a 15-minute walk of Circular Quay and Sydney Harbour Bridge. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Altitude Restaurant serves breakfast, lunch and dinner. An indoor pool, a bar/lounge and a fitness centre are other highlights at this luxurious hotel. Fellow travellers love the breakfast and central location. The property is only a short walk to public transportation: Wynyard Station is 6 minutes and Martin Place Station is 15 minutes.

Languages

Chinese (Mandarin), English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 564 rooms
  • Arranged over 36 floors

Arriving/Leaving

  • Check-in time starts at 3 PM
  • Express check-out available
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • This property enforces a strict dress code in Blu Bar on 36 restaurant.
  • The valet parking fee is AUD 135 per day for vehicles over 82.6 inches (2.1 meters) high.
  • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Secured covered on-site valet parking (AUD 105 per day; includes in/out privileges)
  • On-site motorhome/coach/lorry parking (fees apply)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Bike rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 20 meeting rooms
  • Computer station
  • Conference space (20452 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1992
  • ATM/banking
  • Terrace
  • Fitness centre
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Room amenities

Be entertained

  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Recycling
  • Local maps

Special features

Spa

CHI, THE SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a spa tub.

The spa is open selected days. Guests under 16 years old are not allowed in the spa.

Dining

Altitude Restaurant – This restaurant serves breakfast, lunch and dinner. Reservations are required.
Blu Bar on 36 – On-site cocktail bar. Open daily.

Fees & policies

Refundable deposits

  • Deposit: AUD 145 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately AUD 57 to 67 for adults and AUD 29 to 34 for children
  • Credit card charges are subject to an extra charge of 2.3 per cent

Children & extra beds

  • Rollaway beds are available for AUD 275.0 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Covered valet parking costs AUD 105 per day with in/out privileges
  • RV/bus/lorry parking is available for an extra charge
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-La Sydney
Hotel Sydney Shangri-La
Shangri-La Hotel Sydney
Shangri-La Hotel Sydney The Rocks
Shangri-La Sydney
Shangri-La Sydney Hotel
Shangri-La Sydney The Rocks
Sydney Hotel Shangri-La
Sydney Shangri-La
Sydney Shangri-La Hotel
Shangri La Sydney
Shangri La Hotel Sydney

Frequently asked questions

Does Shangri-La Sydney offer free cancellation for a full refund?
Yes, Shangri-La Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Shangri-La Sydney?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Shangri-La Sydney?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at Shangri-La Sydney?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Shangri-La Sydney?
Yes. Valet parking costs AUD 105 per day. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Shangri-La Sydney?
You can check in starting at 3 PM. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at Shangri-La Sydney?
No, this hotel doesn't have a casino, but Star Casino (5-min drive) is nearby.
What is there to do at Shangri-La Sydney and nearby?
Have fun with nearby activities such as cycling and hiking, and practise your swing on the nearby golf course. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Sydney also has an indoor pool and a sauna, as well as a steam room.
Are there restaurants at or near Shangri-La Sydney?
Yes, there's an on-site restaurant, Altitude Restaurant.
What's the area around Shangri-La Sydney like?
Shangri-La Sydney is a short 6-minute walk from Wynyard Station and 10 minutes' walk from Circular Quay. Travellers say that the local area is very central perfect for sightseeing.

Reviews

8.2

Very good

8.9/10

Cleanliness

8.4/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.3/10

Eco-friendliness

Reviews

8/10 Very good

Rowan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great for a weekend staycation in the city
Stayed here for one night for a weekend in the city and as a base for the Sydney half marathon. Great hotel - large suite with Opera house view, and enjoyed the views and ambience from the bar and at breakfast in the morning. Great food too. The team were attentive and helpful when checking in and out and would happily stay here again as a base for a city centre break.
Steve, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel in perfect location
Overnight stay in Sydney and visit to Manly. Stayed in Executive Sydney Harbour View King, High Floor. Fantastic spacious comfortable room with great views. Staff were very helpful and friendly. We will stay again.
Peter, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Not 5 star hotel
Checking time was too long also Only instant coffee and a little uht milk was in the fridge for rated 5 star hotel. Coffee cup was chipped Disappointed
yoshie, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Gabriella, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dongsoo, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Super location
Superb location, wonderful view over harbour, executive floor facilities and food worth the extra
Mark, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Matthew, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Natalie, 1-night trip
Verified Hotels.com guest review