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Steigenberger Wiltcher's

Luxury hotel with spa, near Avenue Louise

  • Free WiFi
From
NZ$378

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  • Spa
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  • Living Area
  • Spa
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1 / 66Spa
8.8.Fabulous.
  • Beautiful property and great staff. Terrible food.

    Feb 14, 2020

  • Great but pricey food in room service. Felt very safe compared to other hotels in…

    Jan 30, 2020

See all 439 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Safe
Convenient
Dining options
  • Free WiFi
  • Parking available
  • Pool
  • Airport transfer
  • Bathtub
  • Air Conditioning

Property highlights

Main amenities

  • 267 guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available

What’s around

  • In Chatelain
  • Royal Museums of Fine Arts of Belgium - 16 min walk
  • Manneken Pis Statue - 23 min walk
  • La Grand Place - 23 min walk
  • Avenue Louise - 1 min walk
  • Place du Grand Sablon - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Deluxe Room
  • Duplex, 1 King Bed (Suite)
  • Executive Suite, 1 King Bed
  • Junior Suite
  • Superior Room

Location

  • In Chatelain
  • Royal Museums of Fine Arts of Belgium - 16 min walk
  • Manneken Pis Statue - 23 min walk

What’s around

Landmarks

  • In Chatelain
  • Royal Museums of Fine Arts of Belgium - 16 min walk
  • Manneken Pis Statue - 23 min walk
  • La Grand Place - 23 min walk
  • Avenue Louise - 1 min walk
  • Place du Grand Sablon - 14 min walk
  • Brussels Park - 18 min walk
  • Royal Palace of Brussels - 18 min walk
  • Mont des Arts - 20 min walk
  • European Union Parliament Building - 21 min walk
  • Brussels City Hall - 24 min walk

Getting around

  • Brussels Airport (BRU) - 24 min drive
  • Antwerp (ANR-Antwerp Intl.) - 51 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 49 min drive
  • Brussels-Chapel Station - 16 min walk
  • Brussels-Luxembourg Station - 19 min walk
  • Central Station - 22 min walk
  • Stéphanie Tram Stop - 1 min walk
  • Faider Tram Stop - 5 min walk
  • Louise-Louiza Station - 6 min walk
  • Airport shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 267 rooms

Arriving/leaving

  • Check-in time 3 PM-1 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting/childcare*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite self parking (EUR 19.90 per day)
  • Onsite valet parking (EUR 19.90 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • In-room childcare (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Indoor pool
  • Full-service spa
  • Spa treatment room(s)
  • Golfing nearby
  • Sauna

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Library

Accessibility

  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

Spa

Aspria Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Cafe Wiltchers - Onsite restaurant.

The Library - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Small print

Also known as

  • Steigenberger Grandhotel
  • Steigenberger Wiltcher's
  • Steigenberger Wiltcher's Hotel
  • Steigenberger Wiltcher's Brussels
  • Steigenberger Wiltcher's Hotel Brussels
  • Steigenberger Grandhotel Brussels
  • Steigenberger Grandhotel Hotel
  • Steigenberger Grandhotel Hotel Brussels
  • Brussels Conrad
  • Conrad Brussels Hotel Brussels
  • Steigenberger Wiltcher's Hotel Brussels
  • Steigenberger Wiltcher's Hotel
  • Steigenberger Wiltcher's Brussels

Optional extras

The sauna is accessible for EUR 30 per person, per day

Self parking costs EUR 19.90 per day

Valet parking costs EUR 19.90 per day

Buffet breakfast is offered for an extra charge of EUR 35 for adults and EUR 10 for children (approximately)

Babysitting/childcare is available for an extra charge

Pets are allowed for an extra charge of EUR 50 per pet, per stay

Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Policies

This property charges a facility fee to access the spa facilities and swimming pool.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 10:00 AM to 9:00 PM.

Guests under 18 years old are not allowed in the swimming pool or spa tub.

Guests under 18 years old are not allowed in the spa.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Steigenberger Wiltcher's does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 19.90 per day. Valet parking costs EUR 19.90 per day. Electric vehicle charging is available.
  • Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 9:00 PM.
  • Yes, pets are welcome. There's a charge of EUR 50 per pet, per stay. Food and water bowls are available.
  • You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-out is available.
  • Yes, Cafe Wiltchers offers international cuisine and garden views. Nearby restaurants include Gazzetta (3-min walk), Colonel (3-min walk), and Mamy Louise Goulet Louise (4-min walk).
  • Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
  • Steigenberger Wiltcher's has a spa and an indoor pool.
8.8.Fabulous.
  • 8.0.Very good

    Nice hotel, big rooms, good furnished. Location is not a old town yet pretty good district

    12 night family trip, Jan 5, 2020

    Verified Expedia guest review

  • 6.0.Good

    Not really great service

    Igor, 1 night business trip, Jan 1, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel is very nice but was disappointed that the spa is not included as this is shown in the pictures when advertising the hotel. I expected the restaurant to be a bit bigger with more choice of food given the size of the hotel too. Overall still a pretty good stay.

    3 night trip, Dec 26, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Christmas European Vacation 2019

    Hotel was very nice and clean, and upscale, close to the tram and metro lines (tram line was in front of the hotel, and the metro was about a 5 min. walk) for easy transportation into the city center. Also a lot of shopping and eating places nearby the hotel.

    2 night family trip, Dec 24, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Hotel did not do the daily housekeeping work on the first night of my stay. On my complaining this to the front desk, I was asked if I had put up a "Do not disturb" sign which could have caused them not doing the housekeeping job.... Amazing! On the positive side, I have to compliment the concierge who had demonstrated good initiatives to assist me with the lugguage. Otherwise, I would have given the hotel a much lower rating.

    VL, 1 night romance trip, Dec 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    The second Steigenberger that we have visited. The only mild deficiency is less than optimal drawer spac—had to partially live out of the suitcase. I hope to visit Brussels again and stay at the Steigenbergerr.

    William, 3 night trip, Dec 8, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Nice but not 5 Star

    Staff is very nice. Hotel is not up to par as a 5 star. Breakfast restaurant is a bit of a disaster. Very crowded poor service and really bad coffee machines frequently out of bread and an ancient toaster The halls always had maid carts, random chairs and room service carts out at all times of the day. Housekeeping staff was very loud starting very early. This is a large property stay with small hotels if you want a better experience

    Stephen, 10 night business trip, Dec 2, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent stay in Brussels -

    3 night trip, Nov 28, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Large and luxurious

    Very nice hotel, luxurious and large room facing the inner courtyard. Quiet at night.

    Kathleen, 3 night trip, Nov 15, 2019

    Verified Hotels.com guest review

  • 8.0.Very good

    Location is perfect. Rooms are specious, neat and clean. The only issue is the charges for breakfast which is on much higher side. The breakfast spread is also ok , but not great.

    GS, 5 night business trip, Nov 3, 2019

    Verified Expedia guest review

See all 439 reviews