Steigenberger Wiltcher's

Photo gallery for Steigenberger Wiltcher's

Primary image
View from room
Junior Suite | Room
Room
Room

Overview of Steigenberger Wiltcher's

UNESCO Sustainable Travel Pledge

Steigenberger Wiltcher's

5.0 star property
Luxury hotel with 2 restaurants, near La Grand Place

8.8/10 Fabulous

989 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Air conditioning
Map
Avenue Louise 71, Brussels, 1050
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Valet parking
  • Self parking
  • 24-hour room service
  • Coffee shop/cafe
  • In-room childcare
  • 24-hour business center
For families
  • Children stay free
  • Babysitting (surcharge)
  • Stovetop
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower

Room options

About this area

What's nearby

  • In Chatelain
  • La Grand Place - 23 min walk
  • Avenue Louise - 1 min drive
  • Royal Palace of Brussels - 9 min drive
  • Tour & Taxis - 16 min drive
  • King Baudouin Stadium - 33 min drive
  • NATO Headquarters - 25 min drive
  • Atomium - 30 min drive

Getting around

  • Brussels Airport (BRU) - 25 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 53 min drive
  • Antwerp (ANR-Antwerp Intl.) - 56 min drive
  • Brussels-Chapel Station - 16 min walk
  • Brussels-Luxembourg Station - 19 min walk
  • Central Station - 22 min walk
  • Stéphanie Tram Stop - 1 min walk
  • Faider Tram Stop - 5 min walk
  • Louise-Louiza Station - 6 min walk
  • Airport shuttle (surcharge)

About this property

Steigenberger Wiltcher's

5-star luxury hotel in the heart of Chatelain
At Steigenberger Wiltcher's, you can look forward to a roundtrip airport shuttle, a terrace, and a coffee shop/cafe. Treat yourself to a hot stone massage, a body treatment, or a facial at the onsite spa. Enjoy international cuisine, garden views, and brunch at the two onsite restaurants. Stay connected with free in-room WiFi, and guests can find other amenities such as a library and dry cleaning/laundry services.
Additional perks include:
  • An indoor pool
  • Buffet breakfast (surcharge), valet parking (surcharge), and limo/town car service
  • An electric car charging station, a 24-hour front desk, and a banquet hall
  • Free newspapers, multilingual staff, and tour/ticket assistance
  • Guest reviews give top marks for the location
Room features
All 267 rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and bathrobes. Guest reviews speak positively of the spacious rooms at the property.
Other amenities include:
  • Bathrooms with designer toiletries and separate tubs/showers
  • Smart TVs with cable channels
  • Wardrobes/closets, refrigerators, and stovetops

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 267 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 1 AM
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (EUR 22.00 per day)
  • Onsite valet parking (EUR 22.00 per day)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekend mornings 7:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • An indoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Low-height counter/sink
  • Grab bar near toilet

Languages

  • Dutch
  • English
  • French
  • German
  • Greek
  • Italian
  • Spanish

Room amenities

Be entertained

  • Smart television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Refrigerator
  • Stovetop
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Cafe Wiltcher's - Onsite café.
Loui Cocktail Bar & Resta - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
La Canne En Ville - This fine-dining restaurant specializes in French cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
La Terrasse - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 35 for adults and EUR 17.5 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one way)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Pets are allowed for an extra charge of EUR 50 per pet, per stay

Parking

  • Self parking costs EUR 22.00 per day
  • Valet parking costs EUR 22.00 per day

Pool, spa, & gym (if applicable)

  • Facility access costs EUR 30 per person, per day
  • Pool access available from 6:30 AM to 9:30 PM
  • Guests under 18 years old are not allowed in the swimming pool or spa tub
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

Also known as

Steigenberger Grandhotel
Steigenberger Grandhotel Brussels
Steigenberger Grandhotel Hotel
Steigenberger Grandhotel Hotel Brussels
Brussels Conrad
Conrad Brussels Hotel Brussels
Steigenberger Wiltcher's Hotel Brussels
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's
Steigenberger Wiltcher's Hotel
Steigenberger Wiltcher's Brussels
Steigenberger Wiltcher's Hotel Brussels

Frequently asked questions

Does Steigenberger Wiltcher's offer free cancellation for a full refund?
Yes, Steigenberger Wiltcher's does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Steigenberger Wiltcher's?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Steigenberger Wiltcher's?
Yes, there's an indoor pool. Guests have pool access from 6:30 AM to 9:30 PM.
Are pets allowed at Steigenberger Wiltcher's?
Yes, pets are welcome. There's a charge of EUR 50 per pet, per stay. Food and water bowls are available.
Is parking offered on site at Steigenberger Wiltcher's?
Yes. Self parking costs EUR 22.00 per day. Valet parking costs EUR 22.00 per day. Electric vehicle charging is available.
Is airport shuttle service offered by Steigenberger Wiltcher's?
Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one way.
What are the check-in and check-out times at Steigenberger Wiltcher's?
You can check in from 3 PM - 1 AM. Check-out time is noon. Express check-out is available.
What is there to do at Steigenberger Wiltcher's and nearby?
Steigenberger Wiltcher's has a spa and an indoor pool.
Are there restaurants at or near Steigenberger Wiltcher's?
Yes, there are 2 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Mamy Louise Goulet Louise (4-min walk), THERESE ET DOMINIQUE (4-min walk), and Le Pain Quotidien (4-min walk).
What's the area around Steigenberger Wiltcher's like?
Steigenberger Wiltcher's is in Chatelain, a short 1-minute walk from Stéphanie Tram Stop and 18 minutes' walk from Royal Palace of Brussels. Travelers give top marks for the hotel's prime location.

Overall score and ratings

8.8

Fabulous

9.2/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.3/10

Eco-friendliness

6/10 Good

Weekend in Brussels
I’ve arrived by car at 9pm, the driveway was blocked by 3 cars, it was raining, no concierge service was available outside, we had to go inside the hotel to call them for help, I had to reverse the car and park it at the on-site car park. Very disappointed for the no-kids policy at the swimming pool, the hotel should look at it and allow children at least a few hours per day as they do other 5 star properties.
ioannis, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Munirah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

A, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Have visited the hotel on numerous occasions and as always it matched our expectations.
BABAK, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Justin, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Spacious Hotel, definitely a 5 Star hotel, close to everything
tamara, 3-night family trip
Verified Expedia guest review

8/10 Very good

Not a 5 star
Outdated, and AC barely works throughout the premises. Hotel is nice but needs some revamping to be considered 5 stars...
Jason, 3-night business trip
Verified Hotels.com guest review

8/10 Very good

Thomas, 2-night trip
Verified Expedia guest review

6/10 Good

It’s nothing special and hasn’t aged well
jean-christophe, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

Very welcoming hotel in a great location.
Robert, 1-night family trip
Verified Expedia guest review