Mercure Newcastle

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Overview of Mercure Newcastle

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Mercure Newcastle

4.0 star property
4-star hotel with outdoor pool, near Newcastle Civic Theater

7.2/10 Good

980 verified guest reviews

Property highlights

  • Parking available
  • Pool
  • Internet access
  • Gym
  • Non-smoking
  • Air conditioning
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
Main amenities
  • 131 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • Fitness center
  • Self parking
  • Room service
  • 5 meeting rooms
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

Getting around

  • Newcastle, NSW (NTL-Williamtown) - 28 min drive
  • Newcastle Interchange Station - 9 min walk
  • Civic Station - 12 min walk
  • Hamilton Station - 24 min walk

About this property

Mercure Newcastle

When you stay at Travelodge Hotel Newcastle, you'll be within a 15-minute drive of Newcastle Beach and Westfield Kotara. Guests can take a dip in the outdoor pool or grab a bite to eat at Sienna Cafe and Bar, which serves breakfast and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer LCD TVs and room service. The helpful staff and location get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 131 rooms
  • Arranged over 6 floors


  • Check-in time from 3:00 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets not allowed
  • Service animals welcome


  • WiFi and wired Internet access in public areas*
  • Free wired Internet access in rooms


  • Onsite self parking (AUD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) on weekday mornings 6:30 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Beach nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • 5 meeting rooms
  • Conference space (1356 square feet)


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool


  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages spoken

  • English
  • Filipino
  • French
  • Italian

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free wired internet
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Sienna Cafe and Bar - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: AUD 1.00 per stay

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired Internet access is available in public areas for an extra charge
  • Cooked-to-order breakfast is offered for an extra charge of AUD 23.00 for adults and AUD 23.00 for children (approximately)
  • Credit card charges are subject to an extra charge of 1.2 percent

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for AUD 40.0 per night


You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs AUD 15.00 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place and guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge Newcastle
Travelodge Hotel Newcastle Hotel
Travelodge Hotel Newcastle Newcastle West
Travelodge Hotel Newcastle Hotel Newcastle West

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



8/10 Very good

Kenneth, 1-night business trip
Verified guest review

6/10 Good

The walls are thin, noisy corridor area. Bed was comfortable, bathroom need modernising.
1-night business trip
Verified guest review

8/10 Very good

Kenneth, 3-night business trip
Verified guest review

8/10 Very good

The staff were amazing. All so polite, friendly & professional. Bathroom update is needed. Noise was from busy road & our room was near elevator. Things that can’t be changed. Overall was a good stay, the staff were what would make me want to stay again.
Jane, 1-night family trip
Verified Lastminute guest review

10/10 Exceptional

This was a pleasant and convenient place to stay.
Susan, 1-night romance trip
Verified Wotif guest review

8/10 Very good

The property was a short walk to the town centre and the river. The room was a good size but is a little dated. There are restaurants and pubs within a short walking distance. Overall we would stay here again.
Daniel, 3-night romance trip
Verified Expedia guest review

6/10 Good

a charge $15 to park your car? outrageous!An ordinary motel with a big price.Will not be going back.
Peter, 1-night family trip
Verified Lastminute guest review

6/10 Good

Shareen, 3-night trip
Verified Wotif guest review

4/10 Fair

Have stayed here multiple times over the years so had a certain expectation, not overly high but overall the property is tired and run down. Our bath/shower had not been cleaned so we were given another room, toilet in new room wasn't clean and then the TV cable needed replacing as we couldn't watch TV. Shower leaked. Value for money was non existent. We were refunded our parking fee for the inconveniences.
Philip, 1-night romance trip
Verified Wotif guest review

6/10 Good

Hotel was ok. It was a bit run down and dirty. We were in the room right next to the lift and all we could hear all night was the door opening and closing. Probably wouldn’t stay there again, but ok for just the one night.
Sarah, 1-night romance trip
Verified Expedia guest review