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All properties in Hanoi, Hanoi Province, Vietnam
1 room, 2 adults

Grande Collection Hotel & Spa

4-star4 stars
46-48, Bat Su Street, Hang Bo Ward, Hoan Kiem District, Hanoi, Hanoi, 100000, Vietnam

Upscale hotel within walking distance of Dong Xuan Market
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The bed was super comfortable. We had everything we needed and got a great night sleep.…Feb 6, 2020
  • This property was an ideally located in the Hanoi Old Quarter. Everything was within…Jan 7, 2020

Grande Collection Hotel & Spa

from NZ$23
  • Deluxe Double Room
  • Deluxe Twin Room
  • Family Triple Room (Window)
  • Junior Suite, City View
  • Grande Suite, Balcony
  • Family Quadruple Room, Balcony
  • Family Quadruple Room (Window)
  • Family Triple Room, City View

What’s around Grande Collection Hotel & Spa

Landmarks

  • In Hoan Kiem
  • Hanoi Old City Gate - 8 min walk
  • Hoan Kiem Lake - 10 min walk
  • Thang Long Water Puppet Theatre - 10 min walk
  • Hanoi Opera House - 22 min walk
  • Ho Chi Minh Mausoleum - 27 min walk
  • Dong Xuan Market - 7 min walk
  • St. Joseph's Cathedral - 10 min walk

Getting around

  • Noi Bai Intl. Airport (HAN) - 40 min drive
  • Hanoi Long Bien Station - 9 min walk
  • Hanoi Railway Station - 18 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Airport pick-up service

At a glance

Key facts

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Breakfast daily (surcharge)
Things to do
  • Spa services on site
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
Languages Spoken
  • English
  • Vietnamese

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Slippers
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Grande Collection Hotel & Spa’s small print

Also known as

  • Grande Collection & Spa Hanoi
  • Grande Collection Hotel & Spa Hotel
  • Grande Collection Hotel & Spa Hanoi
  • Grande Collection Hotel & Spa Hotel Hanoi

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and guests are provided with hand sanitizer.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast is offered for an extra charge of VND 80000 for adults and VND 50000 for children (approximately)

Airport shuttle service is offered for an extra charge of VND 460000 per vehicle

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grande Collection Hotel & Spa

  • Does Grande Collection Hotel & Spa offer free cancellation for a full refund?
    Yes, Grande Collection Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grande Collection Hotel & Spa?
    This property confirms that guests are provided with hand sanitizer and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grande Collection Hotel & Spa?
    Sorry, there's no onsite parking at Grande Collection Hotel & Spa.
  • Are pets allowed at Grande Collection Hotel & Spa?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Grande Collection Hotel & Spa?
    You can check in from 2:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Grande Collection Hotel & Spa?
    Yes. Nearby restaurants include Chả Cá Thăng Long (3-min walk), Bún Bò Nam Bộ (4-min walk), and Grandma's (4-min walk).
  • Is airport shuttle service offered by Grande Collection Hotel & Spa?
    Yes, a shuttle from the airport to the hotel is available. The charge is VND 460000 per vehicle.
  • What is there to do at Grande Collection Hotel & Spa and nearby?
    Grande Collection Hotel & Spa has spa services.

Recent reviews

Fabulous 8.8 From 46 reviews

Exceptional 10.0
Good hotel in a great location walking around Old Quarter.
Eric, au2 night family trip
Fair 4.0
Not worth for the price
Nice room but old bathroom and not clean , bad signal of tv cable can't watch anything...no tv news anyway...nice staff , good location but busy road...windows glass are too thin can hear cars and bikes... breakfast was ok
Patrice, us1 night trip
Exceptional 10.0
Gem in Old Quarter
Convenient location...excellent staff service. Breakfast included. Staff helpful with arranging any tours or side trips as needed!
Gregory, us7 night family trip
Good 6.0
The hotel is new, very clean with excellent service. Breakfast is great. Great Location. I have one problem is the noise, I heard everything happened in the hotel start from 6am.(plus construction niose), because of the high ceiling that go through from the frist floor right up to the top. Better ask them to aviod this kind a room.
Noppawan, th2 night family trip
Exceptional 10.0
Great service, friendly staff, clean comfortable accommodations, Good location
us3 night family trip
Good 6.0
Sadly, it’s a no from me...
Wonderfully friendly and eager staff which makes the overall experience all the more disappointing - I felt bad for them! Two major complaints - the noise from other rooms in the hotel and on-going building work is intense and far beyond what is acceptable. Secondly, I didn’t have hot water in the morning - which meant a cold shower at 4am before getting the train South. Just not OK. I would not recommend this hotel as I think quieter hotels with hot water could be found for a similar price in the same area of Hanoi.
gb1 night trip
Very good 8.0
The hotel is in the heart of old Town Hanoi. There rooms were very nicely done, but on the smaller side as would be expected in a central City hotel. The stag was amazing, breakfast was delicious... The only problem was they were doing construction in the building behind the hotel. It was nothing to do with the Grander, but because of the nose they moved us to rooms away from the contraction. The staff at the Grande were amazing. We would definitely return.
us3 night family trip
Very good 8.0
The property is centrally located and very clean. The service staff are attentive and service is generally good. Breakfast was simple but sumptuous. Our room was a Triple room but we found the size to be a bit smaller than we would like. Also our room had a small window but overlooking the wall of an adjacent building. So there is not enough natural light. Despite these drawbacks it was overall, a good choice considering the price we paid.
sg3 night family trip
Exceptional 10.0
TV need to have more English speaking channels
Peter, us11 night trip
Very good 8.0
I like the property since it’s centrally located in old city of Hanoi so you don’t have to walk far to do a lot of sight seeing but it was noisy due to the traffic. Overall it’s a good location if you’re staying for a couple of days.
KarenNguyen, us4 night family trip

Grande Collection Hotel & Spa