Sonesta ES Suites New Orleans Convention Center

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Pool
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Private kitchen

Overview of Sonesta ES Suites New Orleans Convention Center

Sonesta ES Suites New Orleans Convention Center

3.5 star property
3.5-star hotel with outdoor pool, near National World War II Museum

8.4/10 Very good

1,002 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
Map
345 St Joseph St., New Orleans, LA, 70130
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour fitness center
  • Valet parking
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Convenience store
  • ATM/banking services
For families
  • Children stay free
  • Kitchen
  • Connecting/adjoining rooms available
  • Separate dining area
  • Separate sitting area
  • Premium TV channels

Choose dates to view prices

About this area

What's nearby

  • In Arts/Warehouse District
  • National World War II Museum - 2 min walk
  • Ernest N. Morial Convention Center - 9 min walk
  • Harrah's New Orleans Casino - 12 min walk
  • Canal Street - 14 min walk
  • Bourbon Street - 18 min walk
  • Port of New Orleans - 19 min walk
  • Caesars Superdome - 20 min walk
  • Smoothie King Center - 20 min walk
  • Jackson Square - 24 min walk
  • Julia Street Cruise Terminal - 1 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive
  • New Orleans Union Passenger Terminal - 13 min walk

About this property

Sonesta ES Suites New Orleans Convention Center

3.5-star hotel near Port of New Orleans
Sonesta ES Suites New Orleans Convention Center is located close to Canal Street and Caesars Superdome, and provides free to-go breakfast, a grocery/convenience store, and a free manager's reception. Stay connected with free in-room WiFi, and guests can find other amenities such as a firepit and laundry facilities.
You'll also find perks like:
  • An outdoor pool
  • Valet parking (surcharge), an elevator, and concierge services
  • A TV in the lobby, ATM/banking services, and barbecue grills
  • Coffee/tea in the lobby, a 24-hour front desk, and outdoor furniture
  • Guest reviews speak highly of the family-friendly amenities, first-rate property condition, and surrounding nightlife
Room features
All 231 rooms offer comforts such as premium bedding and laptop-friendly workspaces, in addition to perks like air conditioning and separate sitting areas. Guest reviews speak positively of the comfortable, quiet rooms at the property.
More amenities include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • HDTVs with Netflix, Hulu, and streaming services
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and dinner
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 231 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 4 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite valet parking (USD 41 per night; includes in/out privileges)
  • Onsite parking includes off-street options

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6:00 AM–9:30 AM
  • Coffee/tea in a common area
  • Barbecue grills
  • Free reception (select days)

Traveling with children

  • Children stay free
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Meeting room
  • Computer station
  • Conference space (700 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Visual alarms in hallways
  • Closed captioned TV
  • Grab bar near toilet
  • Lever door handles

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Premium digital channels
  • Netflix

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Separate dining area
  • Separate sitting area

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 1 2022 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per pet, per week

Parking

  • Valet parking costs USD 41 per night with in/out privileges

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Residence Inn Aparthotel New Orleans Downtown
Residence Inn New Orleans Downtown
New Orleans Residence Inn
Residence Inn New Orleans Hotel New Orleans
Residence Inn New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown Aparthotel
Residence Inn Marriott New Orleans Downtown
Resince Inn riott New Orleans
Residence Inn by Marriott New Orleans Downtown
Sonesta ES Suites New Orleans Convention Center Hotel
Sonesta ES Suites New Orleans Convention Center New Orleans

Frequently asked questions

Does Sonesta ES Suites New Orleans Convention Center offer free cancellation for a full refund?
Yes, Sonesta ES Suites New Orleans Convention Center does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sonesta ES Suites New Orleans Convention Center?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sonesta ES Suites New Orleans Convention Center?
Yes, there's an outdoor pool.
Are pets allowed at Sonesta ES Suites New Orleans Convention Center?
Yes, pets are welcome, with a limit of 2 per room. There's a charge of USD 75 per pet, per week. Service animals are exempt from fees.
Is parking offered on site at Sonesta ES Suites New Orleans Convention Center?
Yes. Valet parking costs USD 41 per night.
What are the check-in and check-out times at Sonesta ES Suites New Orleans Convention Center?
You can check in from 4 PM - midnight. Check-out time is 11 AM. Express check-in is available.
Is there an onsite casino at Sonesta ES Suites New Orleans Convention Center?
No, this hotel doesn't have a casino, but Harrah's New Orleans Casino (12-min walk) and Fair Grounds Race Course (8-min drive) are both nearby.
What is there to do at Sonesta ES Suites New Orleans Convention Center and nearby?
Sonesta ES Suites New Orleans Convention Center has an outdoor pool and a 24-hour fitness center, as well as a picnic area.
Are there restaurants at or near Sonesta ES Suites New Orleans Convention Center?
Yes. Nearby restaurants include Tommy's Cuisine (3-min walk), Tomas Bistro (4-min walk), and Peche Seafood Grill (4-min walk).
Does Sonesta ES Suites New Orleans Convention Center have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
What's the area around Sonesta ES Suites New Orleans Convention Center like?
Sonesta ES Suites New Orleans Convention Center is in Arts/Warehouse District, a short 14-minute walk from Canal Street and 18 minutes' walk from Bourbon Street.

Overall score and ratings

8.4

Very good

8.5/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.3/10

Property conditions & facilities

8.1/10

Eco-friendliness

2/10 Poor

Cerise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nathalie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alton, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was excellent we had clean comfortable rooms sleeping conditions were amazing we had morning breakfast which was awesome. I will stay there again.
Franki, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Nicholas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nola stay
Was good over all except housekeeping didn’t clean the room on the second day and we had to keep requesting towels it was an inconvenience
Sona, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Family staycation
Ultimately it was nice. Housekeeping did not clean our room during the stay and that was disappointing and it was an inconvenience to have go and get towels to shower. But the front desk staff were great! My only regret is I didn’t get into pool! Maybe next time.
Sona, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I was really Impressed
The room was surprinsingly amazing, especially for the price I paid. It was like a 2 bedrooms appartment with 2 bathrooms, living room, kitchen. All was there. We were really happy. The location is interesting as we are very close to the French Quartier and the Riverside Shopping all (and the Aquarium). Parking was valet (and not free of course). They had an inside court, nice clean with a pool & BBQ. Many plants decorate the place. I liked it so much that I am thinking inviting my business team one day to a meeting in NOLA and use this hotel.
Michel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Home away from Home
Best hotel in New Orleans great location and efficient services and room
Jonique, 4-night business trip
Verified Hotels.com guest review

6/10 Good

My stay was good
Maria, 3-night trip
Verified Hotels.com guest review