Chateau Elan

Photo gallery for Chateau Elan

Primary image
Pool
Pool
Pool
Room

Overview of Chateau Elan

Chateau Elan

4.5 star property
Luxury resort in Braselton with 7 restaurants and 2 bars/lounges

8.8/10 Fabulous

965 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
Map
100 Rue Charlemagne, Braselton, GA, 30517
Main amenities
  • Daily housekeeping
  • Winery
  • Golf course
  • 7 restaurants and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • 6 outdoor tennis courts
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Pool bar
Feel at home
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Cable/satellite TV service
Cleaning & safety
  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Chateau Elan Winery - 1 min drive
  • Lake Lanier - 23 min drive
  • Mall of Georgia - 13 min drive

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 61 min drive
  • Gainesville Station - 24 min drive

About this property

Chateau Elan

Chateau Elan features a winery and a golf course. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Versailles, one of 7 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious resort include 2 bars/lounges, a poolside bar, and a 24-hour fitness center. Fellow travelers say good things about the convenient parking and helpful staff.

Languages

Dutch, English, French, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 329 units
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - midnight
  • Express check-in/out
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (2 per room, up to 50 lbs)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Pets must be supervised

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 19.00 per day; includes in/out privileges)
  • Uncovered onsite valet parking (USD 40.00 per day)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 7 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Basketball
  • Racquetball/squash
  • Volleyball
  • Golfing
  • Hiking/biking trails
  • Shopping

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (40000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Fireplace in lobby
  • 24-hour fitness center
  • 36 holes of golf
  • Golf driving range on site
  • Seasonal outdoor pool
  • Full-service spa
  • 6 outdoor tennis courts
  • Massage/treatment rooms
  • Winery on site

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Pool hoist on site

Languages

  • Dutch
  • English
  • French
  • Italian
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Spa at Chateau Elan has 38 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Versailles - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner.
Marc - This restaurant specializes in local and international cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Paddy's Irish Pub - This pub specializes in Irish cuisine and serves lunch, dinner, and light fare. Open select days.
Fleur-de-Lis - This restaurant serves breakfast and lunch. Open select days.
Sarazen's Golf Grille - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast, lunch, and light fare. Guests can enjoy drinks at the bar. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 52.43 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Fitness center access
    • Sporting facilities or equipment
    • Shuttle service
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Newspaper
    • Phone calls (may be limited)
    • Faxes
    • In-room safe
    • In-room coffee
    • Housekeeping
    • Additional inclusions

Optional extras

  • Breakfast costs between USD 25 and USD 45 for adults, and USD 12 and USD 22 for children (approximately)
  • Credit card charges are subject to an extra charge of 2.2 percent

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 150.00 per pet, per stay

Parking

  • Self parking costs USD 19.00 per day with in/out privileges
  • Uncovered valet parking costs USD 40.00 per day

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from May to October
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place a credit card authorization of USD 15 for any bookings where payment for the stay will be made on site instead of at the time of booking.

Also known as

Chateau Elan
Chateau Elan Braselton
Chateau Elan Hotel
Chateau Elan Hotel Braselton
Elan Chateau
Chateau Elan Resort
Chateau Elan Winery And Hotel Braselton
Chateau Elan Winery Hotel
Chateau Elan Winery Resort
Chateau Elan Resort Braselton
Chateau Elan Winery Hotel
Chateau Elan Winery Resort
Chateau Elan Resort
Chateau Elan Resort
Chateau Elan Braselton
Chateau Elan Resort Braselton

Frequently asked questions

Overall score and ratings

8.8

Fabulous

9.3/10

Cleanliness

9.0/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

8/10 Very good

Short stay
Family of 3. Front desk can be slow at time. Room are nice. Cleanliness is good. Heavy humidity inside the rooms. Heavy dust on air vents. Rest was fine. Valet was sometimes delayed, but very friendly and good service. Overall, very good. Review only for the Inn, not the resort.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Russ, 1-night trip
Verified Hotels.com guest review

8/10 Very good

If pool experience was great
Shakira, server at the pool has a passive aggressive attitude towards serving guest of color that needs to be addressed. Not only my husband and I experienced it, we watched her do this to other guest. Terrible extremely slow service and avoidance to serve unless staff directed her to check on her guests.
Rayburn, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jennifer, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Eboni, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Chateau Elan was great. The service is exceptional, staff is kind and friendly. Will definitely return.
Talar, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Chateau Elan ... A Dream of a place
Chateau Elan exceeded every expectation. The property is absolutely stunning and you inhale peace with every breathe. The staff, the food and the activities were amazing. We really enjoyed the winery and all the wonderful places around the property to sit and relax. My husband and I were celebrating our 15 year weeding anniversary and Tammy and her team made it beyond special...even bringing us chocolate covered strawberries and champagne to celebrate. We will definitely be back!
Margarita, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Booked this room for my friend and her new husband as a wedding gift. I stayed here prior and knew this would be the perfect little get away. Needless to say the couple reasons enjoyed their stay
Shante, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jamela, 1-night trip with friends
Verified Hotels.com guest review