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All properties in Vitoria-Gasteiz, Basque Country, Spain

Hotel Silken Ciudad de Vitoria

City-center Lovaina hotel with restaurant

  • Free WiFi
From
NZ$145

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  • Hotel Silken Ciudad de Vitoria
  • Hotel Silken Ciudad de Vitoria
  • Double Room Single Use (Parking Included) - Living Area
  • Double Room Single Use - Bathroom
  • Hotel Silken Ciudad de Vitoria
Hotel Silken Ciudad de Vitoria. Image 1 of 93.
1 / 93Hotel Silken Ciudad de Vitoria
Portal De Castilla 8, Vitoria-Gasteiz, 1008, Alava, Spain
8.8.Fabulous.
  • Beautiful hotel within 10 minute walk of historic old town. Junior suite was spacious and…

    Jul 3, 2021

  • Not really a 4 star hotel . I travel alot and stay in hotels 3 times per month. The…

    Dec 30, 2020

See all 182 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Quiet
Shopping
  • Free WiFi
  • Parking available
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 149 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Self parking
  • 24-hour front desk

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities
  • Hair dryer

What’s around

  • In Lovaina
  • Florida Park - 3 min walk
  • Cathedral of Mary Immaculate - 5 min walk
  • Armory Museum of Alava - 6 min walk
  • Palace of Ajuria Enea - 6 min walk
  • Virgen Blanca Square - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Club Double Room (Silken Club)
  • Standard Room (extra bed for an adult)
  • Junior Suite
  • Standard Room
  • Suite, Balcony
  • Double Room Single Use
  • Club Double Room Single Use (Silken Club)
  • Standard Double Room (extra bed for a child)
  • Double Room Single Use (Parking Included)
  • Double Room (Parking Included)
  • Suite, Balcony (1 adult)
  • Junior Suite (1 adulto)

What’s around

Landmarks

  • In Lovaina
  • Florida Park - 3 min walk
  • Cathedral of Mary Immaculate - 5 min walk
  • Armory Museum of Alava - 6 min walk
  • Palace of Ajuria Enea - 6 min walk
  • Virgen Blanca Square - 8 min walk
  • Monumento a la Batalla de Vitoria - 8 min walk
  • Bellas Artes Museum - 9 min walk
  • Plaza de Espana - 9 min walk
  • Statue of The Wayfarer - 10 min walk
  • Church of San Miguel - 10 min walk

Getting around

  • Vitoria (VIT) - 19 min drive
  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 10 min walk
  • Vitoria-Gasteiz Station - 10 min walk
  • Nanclares-Langraiz Station - 15 min drive
map
See on map
Portal De Castilla 8, Vitoria-Gasteiz, 1008, Alava, Spain

At a glance

Hotel size

  • This hotel has 149 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 15 per day)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)

Things to do

  • Golfing nearby

Working away

  • Conference space
  • Meeting rooms

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Television in common areas

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 26-inch flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Vitoria - This restaurant serves lunch and dinner. Reservations are required.

Small print

Also known as

  • Silken Ciudad
  • Silken Ciudad de Vitoria
  • Silken Ciudad De Vitoria
  • Hotel Silken Ciudad de Vitoria Hotel
  • Hotel Silken Ciudad de Vitoria Vitoria-Gasteiz
  • Hotel Silken Ciudad de Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Hotel
  • Silken Ciudad Hotel Vitoria
  • Silken Ciudad Vitoria
  • Silken Hotel Vitoria Gasteiz
  • Silken Ciudad Vitoria Hotel Vitoria-Gasteiz
  • Silken Ciudad Vitoria Hotel
  • Hotel Silken Ciudad Vitoria Vitoria-Gasteiz
  • Hotel Silken Ciudad Vitoria

Optional extras

Self parking costs EUR 15 per day

Buffet breakfast is offered for an extra charge of EUR 15.00 per person (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

Guests can rest easy knowing there's a smoke detector and a security system on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property is licensed under an applicable law.Property Registration Number HVI00344

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hotel Silken Ciudad de Vitoria does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 15 per day.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there's an onsite restaurant, Vitoria. Nearby restaurants include La Mafia (3-min walk), Zaldiaran jatetxea (3-min walk), and Japonés (3-min walk).
  • Hotel Silken Ciudad de Vitoria has a garden.
8.8.Fabulous.
  • 10.0.Exceptional

    Great hotel with decent car park

    Lovely hotel, close to walk to the centre. Secure underground car park, fine to navigate with 4x4, decent size car spaces but €15 a little expensive. Breakfast was v nice (served by staff due to Covid). Hotel & room felt v clean, great pack with mask & hand sanitiser supplies too.

    Helen, 1 night trip, Sep 19, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Just an overnight stay on way home, but nice place. Service efficient, staff very helpful and friendly.

    Colin, 1 night trip, Jul 17, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Nice clean room. Comfortable bed and helpful staff.

    Paul, 1 night trip, Jun 30, 2020

    Verified Hotels.com guest review

  • 8.0.Very good

    Coffee/tea service available in room, but only had plastic cups. Asked for china cups which we received, but had to ask on multiple occasions. Also requested and received wash clothes.

    3 night romance trip, Feb 17, 2020

    Verified Expedia guest review

  • 8.0.Very good

    Very nice hotel and Vitoria has a beautiful old town right around the corner. The lobby is full of white couches and people talking, it was a happy place.

    Jessica, 2 night trip, Nov 1, 2019

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Great location just outside of city center. They also have their own garage for car parking

    1 night romance trip, Sep 25, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Well situated for the old town. Helpful front desk

    1 night family trip, Sep 4, 2019

    Verified Expedia guest review

  • 8.0.Very good

    The location was not ideal (2nd floor near street corner with beeping noise from crosswalk — perhaps for hearing impaired crossing), but if you don’t mind walking you can get to most places of cultural interest as well as eating and shopping.

    1 night romance trip, Aug 14, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Great location in convenient location

    Comfortable hotel in a great location.Good value too.

    David, 3 night romance trip, Aug 7, 2019

    Verified Hotels.com guest review

  • 6.0.Good

    Location was great -- would be nice to have coffee in room when paying $300 a night, but nope. And staff gave bad advice about where to change money (actually, perhaps the hotel could offer that too, since there are no nearby places for currency exchange).

    Wade, 4 night romance trip, Jul 10, 2019

    Verified Expedia guest review

See all 182 reviews