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Sheraton Lake Como Hotel

Photo gallery for Sheraton Lake Como Hotel

Seasonal outdoor pool, pool umbrellas
Deluxe Room, 1 King Bed, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Deluxe Room, 1 King Bed, Non Smoking, Terrace | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Deluxe Room, 1 King Bed, Non Smoking | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Suite, 1 Bedroom, Balcony, Pool View | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Overview of Sheraton Lake Como Hotel

Sheraton Lake Como Hotel

4.0 star property
Mountain resort in Como with 3 restaurants and 2 bars/lounges

8.0/10 Very good

628 verified guest reviews

Popular amenities

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Airport transfer
  • Gym
Via per Cernobbio, 41a, Como, CO, 22100

Room options

About this area

What's nearby

  • Heart of Como
  • Lake Lugano - 25 min drive
  • Villa del Balbianello - 60 min drive

Getting around

  • Lugano (LUG-Agno) - 42 min drive
  • Malpensa International Airport (MXP) - 47 min drive
  • Linate Airport (LIN) - 60 min drive
  • Chiasso Station - 6 min drive
  • Como Borghi - 8 min drive
  • Albate-Trecallo Station - 11 min drive
  • Airport shuttle (surcharge)
  • Shopping centre shuttle (surcharge)


  • Vecchia Tavernola - 4 min walk
  • Trattoria Pizzeria "L'Ancora" - 4 min walk
  • Materia - 8 min walk
  • Trattoria del Vapore - 13 min walk
  • Osteria del Beuc - 13 min walk

About this property

Sheraton Lake Como Hotel

A great choice for a stay in Como, Sheraton Lake Como Hotel offers an airport shuttle (available 24 hours). The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Gusto, one of 3 restaurants, which serves Italian cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket resort include 2 bars/lounges, a poolside bar and a 24-hour fitness centre. Fellow travellers love the pool and helpful staff.


English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 137 units
  • Arranged over 5 floors


  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding


  • Pets allowed (dogs and cats only)*
  • Service animals welcome
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Covered on-site self-parking (EUR 20 per night)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site
  • Height restrictions apply for on-site parking


  • Airport shuttle on request (available 24 hours a day)*


  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • 3 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's pool
  • Playground

What to do

  • Golf lessons nearby
  • Mountain biking nearby
  • Kayaking nearby
  • Ski area nearby
  • Waterskiing nearby
  • Scooter/moped hire nearby
  • Skydiving nearby
  • Snowboarding nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre


  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Bike hire
  • Pool umbrellas


  • 1 building/tower
  • Built in 1993
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Library
  • 24-hour fitness centre
  • 18 holes of golf
  • Seasonal outdoor pool
  • Hot tub
  • Steam room


  • Wheelchair accessible
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Portable bath seats
  • Low-height worktop and sink
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Lever door handles


  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 48-inch LED TV
  • Premium digital channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Dressing gowns

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features


Gusto – This restaurant specialises in Italian cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
Kitchen – Overlooking the pool and garden, this theme restaurant specialises in Italian cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). Open daily.
Kincho – This poolside restaurant specialises in barbecue and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 14 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 24 for adults and EUR 12 for children (approximately)
  • Airport shuttle service is offered for an extra charge of EUR 125 per vehicle
  • Shopping centre shuttle service is offered for an extra charge

Renovations and closures

The property will be renovating from 1 October 2024 to 12 October 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Bar/lounge
  • Swimming pool
During renovations, the resort will make every effort to minimise noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 55.0 per night
  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per accommodation, per night


  • Covered self-parking costs EUR 20 per night
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • The outdoor pool closes for the season in September

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitiser.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, mobile payments and cash.

Mobile payment options include: Google Pay and Apple Pay.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cash transactions at this property cannot exceed EUR 1999.99 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Grand di
Grand di Como
Grand Hotel di
Grand Hotel di Como
Sheraton Lake Como Hotel
Sheraton Lake Como
Sheraton Lake Como Hotel Italy
Sheraton Lake Como Hotel Como
Sheraton Lake Como Hotel Resort
Sheraton Lake Como Hotel Resort Como

Frequently asked questions

Does Sheraton Lake Como Hotel offer free cancellation for a full refund?
Yes, Sheraton Lake Como Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Sheraton Lake Como Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and social distancing measures are in place. Please note that this information has been provided by our partners.
Is there a pool at Sheraton Lake Como Hotel?
Yes, there's a seasonal outdoor pool and a children's pool.
Are pets allowed at Sheraton Lake Como Hotel?
Yes, cats and dogs are welcome. There's a charge of EUR 30 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Sheraton Lake Como Hotel?
Yes. Self-parking costs EUR 20 per night. Electric car charging is available.
Is an airport shuttle service offered by Sheraton Lake Como Hotel?
Yes, an airport shuttle is available. The charge is EUR 125 per vehicle.
What are the check-in and check-out times at Sheraton Lake Como Hotel?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Is there an on-site casino at Sheraton Lake Como Hotel?
No, this resort doesn't have a casino, but Casinò di Campione (30-min drive) is nearby.
What is there to do at Sheraton Lake Como Hotel and nearby?
Have fun with activities such as kayaking, mountain biking and sailing, and practise your swing at the nearby golf course. Relax in the hot tub or enjoy the use of other amenities, which include 2 bars and a seasonal outdoor pool. Sheraton Lake Como Hotel also has a 24-hour fitness centre and a picnic area, as well as a garden.
Are there restaurants at or near Sheraton Lake Como Hotel?
Yes, there are 3 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views. Nearby restaurants include Vecchia Tavernola (4-min walk), Trattoria Pizzeria "L'Ancora" (4-min walk) and Materia (8-min walk).
What's the area around Sheraton Lake Como Hotel like?
Sheraton Lake Como Hotel is in the heart of Como, a short 13-minute walk from Villa Erba and 14 minutes' walk from La Piazzetta.

Overall score and ratings


Very good




Staff & service




Property conditions & facilities



8/10 Very good

Lovely place
Had a great time at Shereton Lake Como. Not for from Como city centre. A short walk to Village Erba. Must have dinner with lake veiw. A big grocery store is located nearby
Syed Salman, 3-night trip
Verified guest review

8/10 Very good

LYDIA, 1-night trip
Verified guest review

2/10 Poor

Bad location too. It’s far from the village Como
It was a bad experience and I don’t think I would want to stay at the hotel again The Air conditioner was not working in our room and despite our complaint they did not rectify and it was very hot . The last day they shifted us to another room and promised to shift our luggage - which they did not do. We returned to the hotel at 10 PM and don’t find our luggage in the room . It was in storage For the price we paid - it was a bad experience
Azra, 1-night family trip
Verified guest review

6/10 Good

Antonios, 1-night trip
Verified guest review

2/10 Poor

Disappointing stay
we were disappointed with this stay. When we arrived we were give an upgrade as I am a member of the Marriot club. The room was right behind the lifts and whenever anyone had luggage coming out of the lift we heard the noise. Especially the staff bringing all the cleaning and new linen etc trolley every morning. The linen trolley was then “bumped” up against the opposite wall that we also heard. Our room on level 2 was above the stairs and bar area below. On the last night a conference arrived and we heard all the nose from downstairs until the bar closed. We could hear noise from the unit above from walking and moving furniture around. The room was not clean. I had to “clean” the toilet from stains. The toilet seat was broken and didn’t sit right, the shower had mould in spots, the shower door hinge was too tight and scraped every time you opened it (I was worried it would smash). Then the website advertising of the property. It is not on Como Lake. It is 10 minute walk to the wharf (which they even said to us was just straight opposite the hotel by staff when we arrived - it isn’t). Photos show the water. It’s nowhere near the waterfront. I assume the only views would be from the top level. Then the price. We paid over 330 euro for the first few nights and then 400 for the last night. When we left and mentioned to the staff all they said was “sorry” and then proceeded to give me the bill. No interrogation of what I said, disgraceful.
colin, 4-night trip
Verified guest review

4/10 Fair

I was disappointed that it was not possible to swim in Lake Como. The hotel was also too far away from the center of Como and we were not informed about the free shuttle service. It was difficult to get back to the hotel after having dinner in Como. The breakfast room was very crowed.
Beatrice, 1-night family trip
Verified Expedia guest review

6/10 Good

Not value for money.
The reception staff not friendly. The restaurant staff and cleaning staff were very good. Not value for money. Lots advertised in the website not available at the hotel which is misleading! Wouldn’t go there again. Breakfast was not good for vegetarians. The restaurant menu quite limited. Eating the same food for 10 days was tedious. Coffee was excellent though.
Mamtha, 10-night family trip
Verified guest review

10/10 Exceptional

Abdullatif, 1-night trip
Verified guest review

10/10 Exceptional

Excellent sercice from staff. Fab breakfast. Family friendly. Convenient location for our beeds but also in general
Nisha, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified guest review