Axel Hotel San Sebastián - Adults Only

Photo gallery for Axel Hotel San Sebastián - Adults Only

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Outdoor pool
Outdoor pool
Indoor pool
Terrace/patio

Overview of Axel Hotel San Sebastián - Adults Only

Axel Hotel San Sebastián - Adults Only

4.0 star property
Adults-only hotel in San Sebastian Centro with bar/lounge and 24-hour fitness

8.4/10 Very good

166 verified Hotels.com guest reviews

Guests rated location

  • Walkable25 positive mentions
  • Safe19 positive mentions
  • Quiet17 positive mentions
  • Convenient14 positive mentions
  • Shopping14 positive mentions

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
The price is $234
Price available on 03/07/2022
Map
Calle Amara 26, San Sebastian, 20006
Main amenities
  • Daily housekeeping
  • Near the beach
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Self parking
  • Seasonal outdoor pool
  • Bar/lounge
  • Coffee shop/cafe
  • Spa services
  • Terrace
For families
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In San Sebastian Centro
  • Bay of Biscay - 6 min drive
  • Concha Beach - 6 min drive
  • Concha Promenade - 8 min drive
  • Ondarreta Beach - 9 min drive
  • Reale Arena - 9 min drive
  • Basilica of Saint Mary of the Chorus - 11 min drive
  • Monte Urgull - 12 min drive
  • Kursaal Congress Centre and Auditorium - 12 min drive
  • Miramar Palace - 11 min drive
  • Donostia-San Sebastian Aquarium - 23 min drive

Getting around

  • San Sebastian (EAS) - 25 min drive
  • Biarritz (BIQ-Pays Basque) - 42 min drive
  • Bilbao Airport (BIO) - 62 min drive
  • San Sebastian Amara Station - 6 min walk
  • Donostia-San Sebastián Station - 12 min walk
  • San Sebastian (YJH-San Sebastian-Donostia Train Station) - 12 min walk

About this property

Axel Hotel San Sebastián - Adults Only

Axel Hotel San Sebastián - Adults Only puts you 2.4 mi (3.9 km) from Monte Igueldo. Guests can grab a bite to eat at the coffee shop/cafe, or indulge in deep-tissue massages, facials, or body scrubs. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights at this upscale hotel. Fellow travelers say good things about the helpful staff and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows regional cleaning and disinfection practices of Safe Tourism Certified (Spain)
Follows industry cleaning and disinfection practices of SGS (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) not allowed

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Onsite parking limited

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 7:00 AM–11:00 AM
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa services
  • Sauna
  • Steam room

Accessibility

  • Elevator
  • In-room accessibility

Languages spoken

  • English
  • French
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam.

Awards and affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

Fees & policies

Refundable deposits

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Deposit: EUR 150 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 25 per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from June to September
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of SGS (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Axel Sebastian Sebastian
Axel Hotel San Sebastián Adults Only
Axel Hotel San Sebastián - Adults Only Hotel
Axel Hotel San Sebastián - Adults Only San Sebastian
Axel Hotel San Sebastián - Adults Only Hotel San Sebastian

Frequently asked questions

Overall score and ratings

8.4

Very good

9.1/10

Cleanliness

8.6/10

Staff & service

7.7/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

10/10 Exceptional

Nick, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Diego, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Wouldn’t stay again
Cleaners did not come until 3.pm first day. Breakfast not good. Lacked variety. Taxi that I ordered didn’t arrive leaving my trip very stressful. Hotel staff although trying to be helpful I felt were not understanding of the situation. Room very small. No Cancellation policy awful.
David, 3-night trip
Verified Hotels.com guest review

8/10 Very good

James, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 4-night trip
Verified Hotels.com guest review

6/10 Good

Always full on-site parking
I stayed this hotel many times, but on site parking is always full so I always need to park my car off-site… This hotel should have reservation for parking. I think this hotel doesn’t have on-site parking or very few parking lot .
1-night business trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excelente
Mona, 2-night trip
Verified Expedia guest review

4/10 Fair

To begin with, I checked in and I was assigned the smallest room you can think of in an hotel. It barely fitted the bead and a desk (as small as you can get, seroiously, remote working, hello??). I payed almost EUR 300 for the fisrt night at Expedia, I asked the actual price for that nighe, guess what, EUR 200, so I paid EUR 100 extra for a very small and tight room. Here is a big error from Expedia, the prices shown (and paid) where highly above the actual prices of the hotel, big bad for Expedia. The second day they transfered me to a "bigger room", that was OK and had a balcony. But it eas not easy, since apparently, in this hotel, if you didn´t ask for something before noon, it can´t be done, seriously? But the staff was kind enough to move me to the other room. Another day I arrived with a rented car, I tried to park in the hotel, but there was no room (guess what, should have told them befor noon), so I has to park on a public underground parking a few blocks from the hotel, which ended up being no so bad and cheaper. Amenities, specially the pool are not as shown in the announcement, there is no snack or drinks bar up there and a couple of chairs and a small pool, it was cool enough for some afternoon reading and chilling, but I expected more. Also, you had to go downstaris to get towels instead of having them upstairs in the pool. The gym was very good and well equiped, I used it quite a lot. Staff was very kind and gentle.
Jose, 4-night trip
Verified Expedia guest review

6/10 Good

Good friendly service but noisy paper thin walls
Really good friendly service and enjoyed the spa. Room was smaller than most as we were in the corner where the service elevator was and was very noisy walls are paper thin so had poor sleep
3-night trip
Verified Hotels.com guest review