Shilo Inn Suites Hotel - Bend

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Outdoor pool
Pool
Outdoor pool
Room

Overview of Shilo Inn Suites Hotel - Bend

Shilo Inn Suites Hotel - Bend

2.5 star property
Riverfront hotel in Boyd Acres with outdoor pool and indoor pool

6.6/10 Good

980 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
3105 O.B. Riley Road, Bend, OR, 97701
Main amenities
  • Housekeeping (on request)
  • Indoor pool and outdoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Conference center
  • 24-hour front desk
  • Garden
  • Front desk safe
  • ATM/banking services
  • Self-serve laundry
  • Meeting room
For families
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Boyd Acres
  • Bend River Promenade - 1 min drive
  • Sun Mountain Fun Center - 1 min drive
  • River's Edge Golf Course - 3 min drive
  • Downtown Bend Business Association - 4 min drive
  • Tower Theater - 4 min drive
  • Drake Park - 5 min drive
  • Deschutes Brewery - 5 min drive
  • Westside Church - 7 min drive
  • Hayden Homes Amphitheater - 6 min drive
  • Old Mill District - 8 min drive

Getting around

  • Redmond Municipal Airport (RDM) - 20 min drive
  • Sunriver Station - 25 min drive

About this property

Shilo Inn Suites Hotel - Bend

Shilo Inn Suites Hotel - Bend puts you within a 10-minute drive of Hayden Homes Amphitheater and Old Mill District. Guests can splash around at the outdoor pool or indoor pool, and the sauna makes for a relaxing end to the day. Other features include a fitness center, a steam room, and a garden. The location and nearby shopping get good marks from fellow travelers.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 151 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4 PM - 1 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Taking the kids

  • Children stay free

What to do

  • Golfing nearby
  • Hiking/biking trails nearby
  • Rafting nearby

Working away

  • Meeting room
  • Conference center

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fitness center
  • Sauna
  • Steam room

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Upper floors accessible by stairs only

Languages spoken

  • English

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to April 30 2023 (dates subject to change):
  • Dining venue(s)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 25.0 per night

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 15 per accommodation, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Bend Shilo Inn Suites
Shilo Inn Suites Bend
Shilo Inn Suites Hotel Bend
Bend Shilo Inn
Shilo Inn Bend
Shilo Inn Hotel Bend
Shilo Inn Suites Bend Bend
Shilo Inn Suites Hotel - Bend Bend
Shilo Inn Suites Hotel - Bend Hotel
Shilo Inn Suites Hotel - Bend Hotel Bend

Frequently asked questions

Overall score and ratings

6.6

Good

6.8/10

Cleanliness

7.5/10

Staff & service

6.5/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

4/10 Fair

Due to the cleaning staff being understaffed, the room was not available for checkin until 540 pm, instead of 4 pm. By that point i was already at the event i came to Bend for. All of personal belongings and cooler had to be left in my vehicle in 90 degree heat. I was not able to check into my room until approxmately 1030 pm.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Josephine, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

vance, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good location and nice extra's
I went to visit family and this place was great. close to where we wanted to be. The place itself had an indoor pool up and running. outside the pool was closed but during the 10 days I was in town it was in the 40s and 50s to cold outside to swim. The room was a nice size, clean and quiet. I would stay again
Marguerite, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Sarah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Stay!
We keep returning here to stay! Service is always great and the location on the river is perfect!
Marc, 1-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Not a good experience!
Showed up at 11:30 at night. Check in was 4pm. Got to our room and there were no sheets or towels and it smelled like pee. Went to the desk to ask for a new room and the man said they were booked but there were hardly any cars parked at the property. They delivered blankets to the room and expected us to make the bed at midnight. I asked for a refund and got my money back.
Josiah, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Sally, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

I don’t leave reviews and I don’t like to complain, but the room was basically gross!!!Bathroom had this old, dingy smell, TV didn’t work, fire place didn’t work called 3 times, no maintenance person on side, desk person came to fix the TV, to inform that he couldn’t do it,
Diane, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Josie, 1-night trip
Verified Hotels.com guest review