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Centara Riverside Hotel Chiang Mai

Photo gallery for Centara Riverside Hotel Chiang Mai

Exterior
Outdoor pool, open 6:30 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Minibar, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch and dinner served, international cuisine

Overview of Centara Riverside Hotel Chiang Mai

Centara Riverside Hotel Chiang Mai

4.0 star property
Riverfront hotel with 2 restaurants, near Chiang Mai Night Bazaar

8.4/10 Very good

711 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
318/1 Chiang Mai-Lamphun Road, Tumbol Wat Kate, Chiang Mai, Chiang Mai, 50000
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Free area shuttle
  • Free shopping centre shuttle
  • Fitness centre
  • Sauna
  • Steam room
  • Pool bar
  • 24-hour room service
  • In-room childcare
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Fridge
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower

Room options

About this area

What's nearby

  • In Wat Ket
  • Chiang Mai Night Bazaar - 26 min walk
  • Tha Phae Gate - 37 min walk
  • Warorot Market - 11 min drive
  • Sunday Walking Street Market - 13 min drive
  • Wat Phra Singh - 15 min drive
  • CentralPlaza Chiang Mai Airport - 10 min drive
  • Central Festival Chiangmai - 16 min drive
  • Chiang Mai University - 13 min drive
  • Nimman Road - 18 min drive
  • MAYA Lifestyle Shopping Center - 20 min drive

Getting around

  • Chiang Mai (CNX-Chiang Mai Intl.) - 17 min drive
  • Chiang Mai Railway Station - 9 min drive
  • Saraphi Station - 14 min drive
  • Lamphun Pa Sao Station - 25 min drive
  • Free local area shuttle
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)
  • Free shopping centre shuttle

Restaurants

  • River Terrace Restaurant - 1 min walk
  • โจ๊กช้างม่อย - 4 min walk
  • ร้าน Fuel Coffee หนองหอย - 3 min walk
  • ลำปางเลิศรส ตลาดหนองหอย - 6 min walk
  • Executive Lounge - 1 min walk

About this property

Centara Riverside Hotel Chiang Mai

Centara Riverside Hotel Chiang Mai is only 3.9 mi (6.2 km) from the airport and offers a shuttle (available 24 hours) for THB 600 per vehicle one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at River Terrace, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a poolside bar, a fitness centre and a sauna. Fellow travellers say great things about the helpful staff and location.

Languages

Chinese (Mandarin), English, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safety and Health Administration (Thailand)
Follows the standard cleaning and disinfection practices of Clean Promise (IHG)

Check-in

Contactless social distancing and check-out
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 526 rooms
  • Arranged over 25 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-in/out available
  • Early check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

  • Free on-site self-parking
  • Free on-site extended parking
  • On-site motorhome/coach/lorry parking (fees apply)
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Off-site

  • Free area shuttle
  • Free shopping centre shuttle

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 5:30 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free local shuttle
  • Childcare in room (surcharge)

What to do

  • Ecotours nearby
  • Golf lessons nearby
  • Mountain biking nearby

Working away

  • 24-hour business centre
  • Meeting rooms
  • Computer station
  • Conference space (12180 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness centre
  • An outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual fire alarm
  • Lever door handles

Languages

  • Chinese (Mandarin)
  • English
  • Thai

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Dressing gowns and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout curtains
  • Turndown service
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bath and shower
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Mobile key entry
  • Guidebooks/recommendations
  • Local maps

Special features

Dining

River Terrace – Overlooking the garden, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.
China Palace – Overlooking the garden, this restaurant specialises in Chinese cuisine and serves lunch and dinner.
The Pool – This bar is located by the pool.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately THB 550 for adults and THB 275 for children
  • Airport shuttle service is offered for an extra charge of THB 600 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for THB 1000 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 6:30 AM to 8:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; guests can access their rooms with a mobile device.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for lunch and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safety and Health Administration (Thailand) and Clean Promise (IHG) guidelines.

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Chiangmai Holiday Inn
Holiday Inn Chiangmai
Holiday Inn Chiangmai Chiang Mai
Holiday Inn Chiangmai Hotel
Holiday Inn Chiangmai Hotel Chiang Mai
Chiang Mai Holiday Inn
Holiday Inn Chiang Mai Hotel Chiang Mai

Frequently asked questions

Does Centara Riverside Hotel Chiang Mai offer free cancellation for a full refund?
Yes, Centara Riverside Hotel Chiang Mai does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Centara Riverside Hotel Chiang Mai?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Centara Riverside Hotel Chiang Mai?
Yes, there's an outdoor pool. Guests have pool access from 6:30 AM to 8:00 PM.
Are pets allowed at Centara Riverside Hotel Chiang Mai?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Centara Riverside Hotel Chiang Mai?
Yes, there's free self and extended parking. Motorhome/coach/lorry parking is available.
Is an airport shuttle service offered by Centara Riverside Hotel Chiang Mai?
Yes, an airport shuttle is available. The charge is THB 600 per vehicle one-way.
What are the check-in and check-out times at Centara Riverside Hotel Chiang Mai?
You can check in from 3 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Centara Riverside Hotel Chiang Mai and nearby?
Have fun with nearby activities such as mountain biking and practise your swing at the nearby golf course. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a sauna and a steam room. Centara Riverside Hotel Chiang Mai also has a garden.
Are there restaurants at or near Centara Riverside Hotel Chiang Mai?
Yes, there are 2 on-site restaurants, featuring international cuisine, garden views and poolside dining.
What's the area around Centara Riverside Hotel Chiang Mai like?
Centara Riverside Hotel Chiang Mai is located by the river in Wat Ket, a short 1-minute walk from Riverside and 14 minutes' walk from Central Chiang Mai Memorial Hospital. Travellers love the hotel's prime location.

Reviews

8.4

Very good

8.5/10

Cleanliness

8.7/10

Staff & service

8.7/10

Amenities

7.9/10

Property conditions & facilities

8.5/10

Eco-friendliness

Reviews

10/10 Exceptional

Aurion, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Good place for vacation
Verified Expedia guest review

10/10 Exceptional

Every good
Verified Expedia guest review

10/10 Exceptional

Verified Expedia guest review

8/10 Very good

Very spacious and bug free
PATRICK, 3-night trip
Verified Expedia guest review

4/10 Fair

Roy A, 8-night trip
Verified Expedia guest review

2/10 Poor

This Hotel was rated 4.5 -5.0.Complete lie ,and scam,false advertisment .It was an old out dated high rise wall paper peeeling,worn out furniture,total dump.I was charged $567 for 6 days .I should recieve a refund.I stayed in Phuket Marriot it was a real 4.5 hotel.I stayed in Bkk at Eastin Tenna City golf course hotel that was true 4.5 rating for half the price that was beautiful.
michael, 6-night romance trip
Verified Travelocity guest review

10/10 Exceptional

Good
Fue, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Access to front desk is great Housekeeping did a great job cleaning and respect private properties of the guests
Fue, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Saeed, 5-night trip
Verified Hotels.com guest review