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Hotel Alexandra

Luxury hotel with restaurant, near Sogo Causeway Bay

  • Free WiFi
From
NZ$156

Image gallery

  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Queen Suite - Bathroom
  • Outdoor Pool
Outdoor Pool. Image 1 of 26.
1 / 26Outdoor Pool
32 City Garden Road, North Point, Hong Kong, Hong Kong SAR
7.0.Good.
  • This hotel is terrible. As a new hotel, it’s totally y

    Sep 3, 2021

See all 21 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

The following facilities or services will be unavailable until March 31 2022 (date subject to change):
  • Swimming pool
    • Free WiFi
    • Parking available
    • Pool
    • Airport transfer
    • Non-smoking
    • Gym

    Property highlights

    Main amenities

    • 840 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Seasonal outdoor pool
    • Fitness center

    For families

    • Free cribs/infant beds
    • Television
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Hair dryer

    What’s around

    • In North Point
    • Times Square Shopping Mall - 24 min walk
    • Happy Valley Race Course - 29 min walk
    • Taikoo Place - 31 min walk
    • Hong Kong Convention and Exhibition Centre - 34 min walk
    • Sogo Causeway Bay - 20 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Diamond City View Room
    • Clover City View Room
    • Clover Seaview Room
    • Heart City View Room (Connecting Rooms For 4 Persons)
    • Queen Suite
    • Spade City View Room (Connecting Rooms For 6 Persons)
    • Diamond Side Seaview Room
    • Clover Side Seaview Room
    • Diamond Seaview Room
    • Heart Side Seaview Room (Connecting Rooms For 4 Persons)

    What’s around

    Landmarks

    • In North Point
    • Times Square Shopping Mall - 24 min walk
    • Happy Valley Race Course - 29 min walk
    • Taikoo Place - 31 min walk
    • Hong Kong Convention and Exhibition Centre - 34 min walk
    • Sogo Causeway Bay - 20 min walk
    • Pacific Place - 2.3 mi / 3.8 km
    • Lan Kwai Fong - 3 mi / 4.8 km
    • Cat Street - 3.7 mi / 5.9 km
    • Ocean Park - 4.3 mi / 6.9 km

    Getting around

    • Hong Kong International Airport (HKG) - 32 min drive
    • Hong Kong Fortress Hill Station - 3 min walk
    • Hong Kong North Point Station - 13 min walk
    • Hong Kong Causeway Bay Station - 21 min walk
    • Hong Kong Tin Hau Station - 12 min walk
    • Airport shuttle (surcharge)
    Profile: North Point

    Profile: North Point

    Hong Kong’s North Point is ideal for those seeking out the tranquil rhythms of daily life in China, while offering an impressive array of outlet stores overflowing with discount merchandise.

    At local eateries you’ll see everyone in town chowing down on freshly prepared Chinese snacks and delicacies. Quarry Bay Park’s peaceful promenade, the only walkable waterfront on Hong Kong’s Eastern coast, is for lovers and sightseers alike.

    map
    See on map
    32 City Garden Road, North Point, Hong Kong, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 840 rooms
    • This hotel is arranged over 39 floors

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon
    • Express check-in/out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Front desk staff will greet guests on arrival. Customers may be requested by the property to provide a health declaration (issued within 3 days prior to check-in).
    Guests may be subject to health screenings for COVID-19 at the property.

    Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle from 7:00 AM to 11:00 PM*

    Parking

    • Onsite valet parking (HKD 600 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    In the hotel

    Food and drink

    • Continental breakfast daily (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • Outdoor seasonal pool
    • Fitness facilities

    Working away

    • Number of meeting rooms - 5
    • Conference space
    • Conference space size (feet) - 9990
    • Conference space size (meters) - 928
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Dry cleaning/laundry service
    • Laundry facilities
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Year Built - 2021
    • Elevator

    Accessibility

    • Braille or raised signage
    • In-room accessibility
    • Wheelchair accessible
    • Wheelchair-accessible parking
    • Braille signage
    • Raised toilet seat
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • Chinese
    • English

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Coffee/tea maker
    • Slippers
    • Iron/ironing board (on request)

    Sleep well

    • Blackout drapes/curtains

    Freshen up

    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • 43-inch flat-screen TV
    • Satellite TV channels

    Stay connected

    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe

    Special features

    Dining

    Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

    Fees & policies

    Refundable depositPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Deposit: HKD 1000 per night

    Optional extras

    • Continental breakfast is offered for an extra charge of HKD 132 for adults and HKD 99 for children (approximately)
    • Airport shuttle service is offered for an extra charge of HKD 150 per person (one-way)

    Children & extra bedsPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Rollaway beds are available for HKD 440.0 per day
    • Guests must contact this property in advance to reserve cribs/infant beds

    ParkingPay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • Valet parking costs HKD 600 per day

    Pool, spa & gym (if applicable)Pay at property

    You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
    • The seasonal pool is open from April to November

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    Policies

    Only registered guests are allowed in the guestrooms.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts credit cards and cash.

    Also known as

    • Hotel Alexandra Hotel
    • Hotel Alexandra Hong Kong
    • Hotel Alexandra Hotel Hong Kong

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Hotel Alexandra does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs HKD 600 per day. Electric vehicle charging is available.
    • Yes, there's a seasonal outdoor pool. The swimming pool will be unavailable until March 31 2022 (date subject to change).
    • Sorry, pets aren't allowed.
    • You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
    • Yes, there's an onsite restaurant, Cafe A. Nearby restaurants include Hungry Elephant (4-min walk), Po Woo Restaurant (4-min walk), and Sweetheart Garden Restaurant (6-min walk).
    • Yes, an airport shuttle is available from 7:00 AM to 11:00 PM. The charge is HKD 150 per person one-way.
    • Hotel Alexandra has a seasonal outdoor pool and a fitness center.
    7.0.Good.
    • 10.0.Exceptional

      十分好

      酒店大堂好靚,雖然喺去入口嘅時候有啲崎嶇,但係真係金碧輝煌! 加上好夜先到,唔知道酒店泊車泊邊度,所以求其泊喺附近一個停車場就算數,去到前台同事幫我哋升級左做套房,空間感即刻大咗好多,好舒服,值得再去!

      1 night trip, Dec 1, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      除咗華麗同新之外,無其他優點

      酒店位置鄰近城市花園,景觀一般。酒店正門隱蔽,要經過類似走廊既通道「捐」入去先到。 大堂裝修華麗,經過餐廳同宴會廳都冠冕堂皇。 Check-in手續簡單,今次預既係一間4人套房。 上到房開始扣分,相連房間都只不過係共用一個門口既兩間獨立房,重要用匙卡再開門,要call 前台先拎個門塞頂住,房間裝修簡潔,感覺好新,除此之外無優點,間格非矩形,放行李好唔方便。側窗海景都只不過係「小罅景」。除咗房間有微波爐以外,基本上無乜設施可言,電視機已經有死點。 床鋪並不舒適,枕頭都唔好瞓,打去前台想要多個枕頭但前台話無晒枕頭。 健身室收唔到訊號,設施少得可憐,一部機做晒多個功能,不過無得同時使用。 總括酒店裝修不論房間定大堂都好高分,新淨。 但設施配套,舒適度一概欠奉。但考慮返價錢,相對性價比高嘅。

      CHUN YIP, 1 night trip with friends, Nov 26, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      奇怪的家庭房

      訂得4人房, 一定是一家大小去玩, 房間沒有相連, 還要房與房之間加一度門, 整體感覺奇怪。 只有一條小空隙位置, 勉強望到海的位置, 建議不要標示什麼側海景, 沒標示可能會有驚喜, 現在是失望...

      1 night family trip, Nov 12, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      尚待改善

      酒店所在地有問题,太偏僻,好多的士司机都揾唔到入口。 建議在电氣道近城市花園酒店附近設多些標誌,指示司机到酒店入口,並設召唤的士燈箱,方便住客。我8/11 check-out 後,call 的士到酒店有困難。'

      Chun Kwong, 5 night trip, Nov 2, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      雖然新淨,但房間略細,用料與3.5星級酒店相若,不值這價錢

      Ka Ming, 1 night trip with friends, Oct 28, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      乾淨,感覺不錯 但入lobby要經餐廳轉一大個彎去到有點迂迴 整體感覺幾好,有優惠價下次會再住

      2 night business trip, Oct 25, 2021

      Verified Hotels.com guest review

    • 4.0.Fair

      鐵床好嘈,枕頭垃圾。

      Kam tong, 1 night trip, Oct 25, 2021

      Verified Hotels.com guest review

    • 8.0.Very good

      酒店相當新

      大至各方面都好,整潔及環境滿意,房間略為細。

      Pik ki, 1 night trip, Sep 18, 2021

      Verified Hotels.com guest review

    • 6.0.Good

      Chi Ching, 1 night trip with friends, Nov 19, 2021

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Kwok, 1 night trip with friends, Nov 18, 2021

      Verified Hotels.com guest review

    See all 21 reviews