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Sofitel Legend Metropole Hanoi

Photo gallery for Sofitel Legend Metropole Hanoi

Exterior
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, down duvets, pillow-top beds, minibar
Grand Room, 1 King Bed, Business Lounge Access (Opera Wing, Club Metropole) | Premium bedding, down duvets, pillow-top beds, minibar
Premium bedding, down duvets, pillow-top beds, minibar

Overview of Sofitel Legend Metropole Hanoi

UNESCO Sustainable Travel Pledge

Sofitel Legend Metropole Hanoi

5.0 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Hoan Kiem Lake

9.6/10 Exceptional

1,007 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 1 min drive
  • St. Joseph's Cathedral - 5 min drive
  • O Quan Chuong Gate - 3 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 24 min drive
  • Hanoi Gia Lam Station - 6 min drive
  • Hanoi Railway Station - 23 min walk
  • Hanoi Long Bien Station - 26 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Pizza 4P's - 2 min walk
  • Bamboo Bar - 2 min walk
  • Cong Ca Phe - 2 min walk
  • Casa Italia - 2 min walk
  • Pane e Vino Italian - 2 min walk

About this property

Sofitel Legend Metropole Hanoi

Putting you within a 10-minute drive of Hoan Kiem Lake, Sofitel Legend Metropole Hanoi features a nightclub, and offers an airport shuttle (available 24 hours) for USD 100 per vehicle. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with massages, body wraps or facials. Other highlights at this luxurious hotel include 3 bars/lounges, an outdoor pool and a poolside bar. Fellow travellers say great things about the helpful staff and breakfast.

Languages

English, French, German, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 364 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Express check-in/out available
  • Minimum check-in age – 16
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 16

Children

  • One child (11 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Free babysitting
  • Supervised childcare*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10:30 AM
  • 3 restaurants
  • 3 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Private dining
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free babysitting
  • Children's menu

What to do

  • Yoga classes
  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1901
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Designer shops on site
  • Full-service spa
  • Nightclub
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Visual fire alarm

Languages

  • English
  • French
  • German
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • DVD player
  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Champagne service
  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The on-site spa has 8 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Dining

Le Beaulieu Restaurant – This fine-dining restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Angelina Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Le Club Bar – This poolside restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Le Terrasse du Metropole – On-site café. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
The property is a member of Historic Hotels of the World.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 35 per person
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for USD 90.0 per night
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

<p>The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.</p><p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.</p> <p> This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly). </p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.</p><p>This property accepts credit cards, debit cards and cash.</p>

Also known as

Hanoi Sofitel Metropole
Metropole Hanoi
Metropole Sofitel Hanoi
Sofitel Hanoi
Sofitel Legend Metropole
Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hotel
Sofitel Legend Metropole Hotel Hanoi
Sofitel Metropole Hanoi
Sofitel Metropole Legend Hanoi
Accor Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi
Sofitel Legend Metropole Hanoi Hotel
Hanoi Sofitel
Sofitel Legend Metropole Hanoi Hotel
Sofitel Legend Metropole Hanoi Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi

Frequently asked questions

Does Sofitel Legend Metropole Hanoi offer free cancellation for a full refund?
Yes, Sofitel Legend Metropole Hanoi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Sofitel Legend Metropole Hanoi?
As of 5 February 2023, prices found for a 1-night stay for 2 adults at Sofitel Legend Metropole Hanoi on 23 February 2023 start from NZ$574, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Sofitel Legend Metropole Hanoi?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Sofitel Legend Metropole Hanoi?
Yes, there's an outdoor pool.
Are pets allowed at Sofitel Legend Metropole Hanoi?
Sorry, neither pets nor service animals are allowed.
Is an airport shuttle service offered by Sofitel Legend Metropole Hanoi?
Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.
What are the check-in and check-out times at Sofitel Legend Metropole Hanoi?
You can check in starting at 2 PM. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Sofitel Legend Metropole Hanoi and nearby?
On-site recreation at Sofitel Legend Metropole Hanoi includes yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Sofitel Legend Metropole Hanoi also has 3 bars, a nightclub and an outdoor pool, as well as a sauna, a steam room and a garden.
Are there restaurants at or near Sofitel Legend Metropole Hanoi?
Yes, there are 3 on-site restaurants, featuring garden views and poolside dining. Nearby restaurants include Buffet Sen (3-min walk), Press Club (3-min walk) and L'Étage (4-min walk).
What's the area around Sofitel Legend Metropole Hanoi like?
Sofitel Legend Metropole Hanoi is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 4 minutes' walk from Hanoi Opera House. Travellers say that the local area is good for shopping and very walkable.

Reviews

9.6

Exceptional

9.7/10

Cleanliness

9.6/10

Staff & service

9.7/10

Amenities

9.5/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Exceptional

Elena, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Grace, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is underwhelmed, overcrowded and dated. Location is good however.
Yuan Chung, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful, elegant hotel with amazing service. Dress well for this hotel as the pool is more for cocktails & dining then swimming. Such a beautiful spot.
Verified Expedia guest review

10/10 Exceptional

This hotel provides impeccable service in all ways. Staff are friendly and welcoming as well as efficient and knowledgeable.
Verified Expedia guest review

8/10 Very good

Robert, 1-night trip
Verified Expedia guest review

10/10 Exceptional

toshiyasu, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Would have liked more suggestions for restaurants outside of the hotel. Seemed to push their own restaurants first
Debby, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Beautiful hotel with very helpful staff.
Keir, 2-night trip
Verified Expedia guest review