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All hotels in Big Bear Lake, California, United States of America
1 room, 2 adults

Best Western Big Bear Chateau, Big Bear Lake, United States of America

3.5-star3.5 stars
42200 Moon Ridge RdBig Bear LakeCA92315United States of America

3.5-star ski hotel with outdoor pool, near Snow Summit
  • Free WiFi in lobby and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Very Good8.4
Location
Great location
Breakfast
Tasty breakfast
Service
Fantastic service
Comfort
More comfort would be nice
544See all 544 Hotels.com reviews
From 750 reviewsTripAdvisor Traveller Rating

Best Western Big Bear Chateau, Big Bear Lake, United States of America

from NZ$245
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace (Pet Friendly)
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)
  • Standard Room, 2 Double Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Oversized Room)
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace (Pet Friendly)

What’s around Best Western Big Bear Chateau, Big Bear Lake, United States of America

Landmarks

  • Snow Summit - 19 min walk
  • Meadow Park - 26 min walk
  • Swim Beach - 28 min walk
  • Pine Knot Park - 32 min walk
  • Pine Knot Marina - 35 min walk
  • Gold Mine Golf Course - 37 min walk
  • Big Bear Visitor Center - 38 min walk
  • Bear Mountain - 39 min walk

Getting around

  • San Bernardino, CA (SBD-San Bernardino Intl.) - 65 min drive
  • Ontario, CA (ONT-Los Angeles - Ontario Intl.) - 81 min drive
  • Free self parking

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 4 PM-5 AM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi and wired Internet access in public areas

  • WiFi in rooms *

Transport

Parking

  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) -
  • Conference space size (meters) -
Services
  • 24-hour front desk
  • Concierge services
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • WiFi (surcharge)
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Big Bear Chateau, Big Bear Lake, United States of America’s small print

Also known as

  • Best Western Big Bear
  • Best Western Big Bear Chateau
  • Best Western Chateau Hotel Big Bear
  • Big Bear Best Western
  • Big Bear Chateau
  • Big Bear Chateau Best Western
  • Best Western Big Bear Chateau Hotel
  • Best Western Chateau

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

  • The seasonal pool is open from May to October.
  • Optional extras

    Pets are allowed for an extra charge of USD 40 per accommodation, per stay

    WiFi is available in guestrooms for USD 0 per night (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very Good 8.4 From 544 reviews

    Best Western Big Bear Chateau, Big Bear Lake, United States of America
    Very Good8.0
    Best for business travelers
    Best hotel for business and solo visits. Rooms are clean and warm in the winter.
    A Traveller, us3 night trip
    Best Western Big Bear Chateau, Big Bear Lake, United States of America
    Very Good8.0
    Everything was amazing except for the breakfast. The selection for the spread was good, however the hot food that came from the kitchen was something I could have lived without. My eggs were cold when they came out of the kitchen and tasted old.
    A Traveller, us1 night trip
    Best Western Big Bear Chateau, Big Bear Lake, United States of America
    Very Good8.0
    We got assigned to the same room as someone else at first but for the inconvenience they upgraded our room. I would stay here again!
    Joseph, us1 night trip
    Best Western Big Bear Chateau, Big Bear Lake, United States of America
    Exceptional10.0
    Great local getaway
    Great place right near downtown Big Bear.
    Scott, us1 night trip
    Best Western Big Bear Chateau, Big Bear Lake, United States of America
    Fair4.0
    Loved the area- hotel not so much!
    Old hotel with impressive lobby but that’s where it ends. We found staff to be in welcoming and room was not accessible by elevator on 2nd floor...rode elevator to 2nd floor then had to tote luggage up a flight of stairs to get to room! They can only have heat OR A/C and that was fine at night but room was hot during the day! (They did provide a fan!) cook to order free breakfast is mid-leading as they have pre-prepared food you can choose from without substitution! It was good though and they had other accompanying items like cereals, fruit and breads. There are many signs posted all over the inside and outside of property with DO NOT _____! Or not responsible for _____! We enjoyed the area very much but would not stay at this hotel again as there are MANY others to choose from.
    Katherine, us2 night trip

    See all reviews

    Best Western Big Bear Chateau, Big Bear Lake, United States of America

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