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Malmaison Newcastle

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Exterior
Exterior
View from room
Breakfast, lunch, dinner served; British cuisine
Aerial view

Overview of Malmaison Newcastle

Malmaison Newcastle

4.0 star property
4-star hotel with spa, near St. James' Park
9.0 out of 10 Superb
9.0/10 Superb

1,003 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Fitness centre
  • Self parking
  • 24-hour room service
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Conference space
For families
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

What's nearby

  • St. James' Park - 21 min walk
  • Quayside - 1 min drive
  • University of Newcastle-upon-Tyne - 3 min drive
  • Beamish Open Air Museum - 19 min drive
  • Stadium of Light - 18 min drive

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 17 min drive
  • Heworth Station - 5 min drive
  • Manors Station - 9 min walk
  • Newcastle Central Station - 15 min walk
  • Manors Station - 10 min walk
  • Central Station - 14 min walk
  • Monument Station - 15 min walk

Restaurants

  • Pitcher & Piano Newcastle - 2 min walk
  • Sage Gateshead - 12 min walk
  • Greggs - 4 min walk
  • Slug & Lettuce - 5 min walk
  • Khai Khai - 6 min walk
Map

About this property

Malmaison Newcastle

Malmaison Newcastle puts you 1.1 mi (1.8 km) from St. James' Park. Guests can visit the spa to indulge in deep-tissue massages, aromatherapy or manicures and pedicures, and British cuisine is served at Brasserie, which is open for breakfast, lunch and dinner. Other highlights at this upmarket hotel include a fitness centre and a bar/lounge. Fellow travellers love the comfortable beds and breakfast. The property is only a short walk to public transportation: Manors Station is 10 minutes and Central Station is 14 minutes.

Languages

English, Italian, Polish

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available.
This information is provided by our partners.

At a glance

Hotel size

  • 122 rooms
  • Arranged over 9 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • Guests driving to the property should contact this property in advance for parking information.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • On-site parking only available on request
  • On-site self-parking (GBP 10 per night)
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

Working away

  • Conference space (1259 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fitness centre
  • Full-service spa
  • Banquet hall

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Plasma television
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Dining

Brasserie – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Reservations are required.
Mal Bar – This cocktail bar only serves lunch.

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 19.50 for adults and GBP 10 for children

Children & extra beds

  • Rollaway beds are available for GBP 30 per night
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

  • Self-parking costs GBP 10 per night
  • Guests must contact this property in advance to reserve on-site parking
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a smoke detector on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Frequently asked questions

Does Malmaison Newcastle offer free cancellation for a full refund?
Yes, Malmaison Newcastle does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Malmaison Newcastle?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 20 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Malmaison Newcastle?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Malmaison Newcastle?
You can check in from 3 PM - midnight. Check-out time is 11:00 AM.
Is there an on-site casino at Malmaison Newcastle?
No, this hotel doesn't have a casino, but Genting Casino Newcastle (15-min walk) is nearby.
What is there to do at Malmaison Newcastle and nearby?
Malmaison Newcastle has a spa and a fitness centre.
Are there restaurants at or near Malmaison Newcastle?
Yes, Brasserie offers British cuisine.
What's the area around Malmaison Newcastle like?
Malmaison Newcastle is a short 10-minute walk from Manors Station and 4 minutes' walk from Gateshead Millennium Bridge. Our travellers say that the local area is very walkable.

Reviews

9.0

Superb

9.1/10

Cleanliness

9.1/10

Staff & service

8.5/10

Amenities

8.8/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Theo, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

High recommend
Malmaison in Newcastle is our go to hotel while on business trips. The staff is friendly and very helpful with all of our needs. Highly recommend
Sammy, 4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was lovely
Louise, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Happy customer
Beautiful city view. Location and service. Car parking is just across the hotel entrance.
Mario, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Gillian, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Craig, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Bill, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Fabulous hotel with a fabulous view of the Tyne Bridge. The staff could not have been more friendly. Thank you.
Michael Edward, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Emma, 1-night trip
Verified Hotels.com guest review