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All properties in Tulum, Tulum, Quintana Roo, Mexico
1 room, 2 adults

Hotel Bardo

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Private plunge pool
  • Dry cleaning/laundry service
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780, Mexico

4-star hotel in Tulum City Center with spa and outdoor pool
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Private plunge pool
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • It was an excellent stay, love the staff. Everyone was very nice. Room was clean, great…Mar 28, 2021
  • I booked this boutique hotel for 3 nights to celebrate my fiance's birthday and it turned…Dec 20, 2020

Hotel Bardo

from NZ$689
  • Deluxe Villa

What’s around Hotel Bardo

Landmarks

  • In Tulum City Center
  • Dos Aguas Park - 19 min walk
  • Cenote Crystal - 41 min walk
  • Tulum National Park - 2.3 mi / 3.8 km
  • Tulum Mayan Ruins - 3.5 mi / 5.6 km
  • Tulum Beach - 4 mi / 6.4 km
  • Playa Paraiso - 4.7 mi / 7.5 km
  • Gran Cenote - 3.7 mi / 5.9 km

At a glance

Key facts

Hotel size

  • This hotel has 30 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
The front desk is open daily from 7:30 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets stay free (dogs only)

  • Restrictions apply*

  • Up to 44 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Water dispenser
Things to do
  • Outdoor pool
  • Full-service spa
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Terrace
  • Library
  • Television in common areas
Languages Spoken
  • English
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
  • Espresso maker
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Private pool
  • Private plunge pool
  • In-room massage available
  • Yard
  • Separate dining area
  • Separate sitting area
Freshen up
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Healing Tulum. Services include deep-tissue massages and hot stone massages.

The spa is open daily.

Dining

Milam - Onsite fine-dining restaurant.

Bardo's Bar - Onsite cocktail bar. Open daily.

Hotel Bardo’s small print

Also known as

  • Hotel Bardo Hotel
  • Hotel Bardo Tulum
  • Hotel Bardo Hotel Tulum

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and debit cards. Cash is not accepted. 

Optional extras

Breakfast costs between USD 10 and USD 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Bardo

  • Does Hotel Bardo offer free cancellation for a full refund?
    Yes, Hotel Bardo does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Bardo?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Bardo?
    Yes, there's free self parking.
  • Is there a pool at Hotel Bardo?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Bardo?
    Yes, dogs stay free, with a maximum weight of 44 lbs per pet. Service animals are exempt from fees.
  • What are the check-in and check-out times at Hotel Bardo?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Hotel Bardo?
    Yes, there's an onsite restaurant, Milam. Nearby restaurants include El Camello Jr (9-min walk), Los Aguachiles Tulum (10-min walk), and La Barracuda (11-min walk).
  • What is there to do at Hotel Bardo and nearby?
    Hotel Bardo has a spa and private plunge pools.

Recent reviews

Exceptional 9.4 From 80 reviews

Exceptional 10.0
Amazing experience..love my 4day stay. The vibes are magical..beautiful place i have no compliants..well i think they should have more food options at the hotel..but the avocado was amazing lol My pictures doesn’t do it justice..but it’s a beautiful place It’s in a jungle lol but is off the strip of Tulum like in the city of Tulum..Tulum is up and coming..this hotel is a 1 year old..hope this helps
Rashida, us3 night trip with friends
Exceptional 10.0
My stay was amazing. I will definitely book again.
ca3 night romance trip
Poor 2.0
Do NOT stay here - Not Peaceful
I was very disappointed with my stay at Hotel Bardo. It was my first time going to Mexico and I was so excited to get away on a wellness retreat. Prior to arriving, they reached out and asked if I needed a car to pick me up at the airport and I thought that was a great sign. However, no car ever arrived and no one got back to me from the hotel. I had to wait at the airport and find a trusted car. When I arrived to the hotel, they let me know that they were building a new boutique and there was some construction. My villa was directly in front of the construction and the workers used power tools and heavy machinery from 8am to 3-4am every day. It was extremely loud and upsetting for what was supposed to be a wellness retreat. I recorded video and sent it to the managers. They apologized profusely and offered me a comped night. Unfortunately, they never issued the refund back to my credit card. There are SO many wonderful retreats in Tulum. I highly recommend not staying at this one especially if you are alone and looking for a peaceful stay. Their communication is absolutely terrible.
us4 night trip
Exceptional 10.0
I RECOMMENDED 100%
This place is a breath of fresh air. The privacy, intimacy and luxury makes it the best place by far in Tulum. The staff was AMAZING! I would definitely come back here again.
us2 night trip
Exceptional 10.0
TREBDY BADRO BOTIQUE
Our stay was excellent, it could not have been better. We checked in and the staff was very gracious and friendly. The suite is perfect for a day or two away from the hustle and bustle of the beach road. I would highly recommend the bardo hotel. Clean, well kept, and very trendy boutique
Seth, us1 night trip
Exceptional 10.0
Hotel Bardo is pure ✨ magic ✨ My husband and I went there on a whim two months ago as a brief distraction from the pandemic. So we booked one night and two days at this gorgeous property. It was a pricey decision, but one I intend to repeat when it's safer to travel again. My only regret is not extending our reservation so I could have spent a whole week at Bardo. Let's start with the property details. This intimate boutique hotel is situated in the city, so it's not within walking distance of the beach. That was perfectly fine with us because we didn't feel the need to leave our hotel during our stay. What the surrounding neighborhood lacks in charm, this hotel makes up for with it's stunning, tropical landscaping and boho-chic decor. My favorite spot was the tranquil pool in the center of the property that is unsurprisingly quite popular with guests. They also have a top-notch bar and restaurant conveniently next to the pool (so you truly never have to leave except to explore the city and lounge and the beach). We did some major damage to our budget because we couldn't resist trying every G&T, all equally delicious. The staff was all exceptionally accommodating and attentive. Every staff member we passed asked if we needed assistance. Now onto the best part: the villas! Each room at Bardo is a private, immaculately designed villa that includes a private pool and jungle garden with a hammock. The result is your own personal Paradise that you'll never want to leave. I c
Elizabeth, us1 night romance trip
Exceptional 10.0
The staff here from the front desk all the way to the folks who maintain and clean the various spaces within the property were delightful. I proposed to my fiancé during this trip and Julian made the evening return to our villa as special as the moment was. Additionally, she and I’d both like to give a shout to Fidel and Paola who served us many nights at the hotel restaurant. They were a real pleasure and added greatly to our experience. Thanks to the Bardo Team!
Mateo, us6 night trip with friends
Exceptional 10.0
Honestly the best hotel in Tulum, right in the heart of the city.Their attention to detail is unreal, the front staff made sure we had transportation for all of our outings Mayda and Lily were awesome Lily even help us after she was off this transportation back to the hotel. The pool was gorgeous and they light up the grounds at night the pics do not do it justice- breathtaking
Previoys, us2 night trip with friends
Exceptional 10.0
Hotel Bardo is absolutely amazing
Best trip ever!
Andrea, us1 night trip
Exceptional 10.0
Great decor ! Friendly and attentive staff ! Food was amazing! I will definitely be back !
Nekemma, us2 night romance trip

Hotel Bardo