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1 room, 2 adults

Centro Hotel City Gate

3-star3 stars
Steindamm 49, Hamburg, HH, 20099, Germany

Pet-friendly hotel connected to the convention center, within easy reach of Moenckebergstrasse
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

Property renovations and closures

This property is closed from October 27 2020 to March 31 2021 (dates subject to change).
  • Small cosy chain hotel, that I have stayed at on many occasions. The staff instantly…Nov 1, 2019
  • Nothing , everyone everything was bad bad bad bad People were rude , food was bad bad bad…Sep 25, 2019

Centro Hotel City Gate

from NZ$109
  • Single Room
  • Standard Double Room
  • Standard Triple Room
  • Standard Triple Room (with sofa bed)

What’s around Centro Hotel City Gate

Landmarks

  • In Saint Georg
  • Miniatur Wunderland - 30 min walk
  • Hamburg Dungeon - 30 min walk
  • Elbe Philharmonic Hall - 39 min walk
  • Reeperbahn - 40 min walk
  • Moenckebergstrasse - 9 min walk
  • Hamburg City Hall - 20 min walk
  • Hamburg Wholesale Market - 26 min walk

Getting around

  • Hamburg Airport (HAM) - 22 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 9 min walk
  • Central S-Bahn - 10 min walk
  • Hamburg Dammtor Station - 26 min walk
  • Lohmuhlenstrasse U-Bahn - 5 min walk
  • South Central U-Bahn - 5 min walk
  • North Central U-Bahn - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 23 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2 PM-10 PM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

  • Specific rooms only*

  • 2 per room

  • Food and water bowls available

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No onsite parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Elevator
Accessibility
  • In-room accessibility
Languages Spoken
  • English
  • German

In the room

Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Centro Hotel City Gate’s small print

Also known as

  • Centro CityGate
  • Centro Hotel City Gate Hamburg
  • Centro City Gate
  • Centro City Gate Hamburg
  • Centro Hotel City Gate Hotel
  • Centro Hotel City Gate Hamburg
  • Centro Hotel City Gate Hotel Hamburg
  • Centro CityGate Hamburg
  • Centro Hotel CityGate
  • Centro Hotel CityGate Hamburg
  • City Gate Centro Comfort Hotel Hamburg
  • City Gate Centro Comfort Hotel
  • City Gate Centro Comfort Hamburg
  • City Gate Centro Comfort
  • Centro Hotel City Gate

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Pets are allowed for an extra charge of EUR 15 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Centro Hotel City Gate

  • Does Centro Hotel City Gate offer free cancellation for a full refund?
    Yes, Centro Hotel City Gate does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Centro Hotel City Gate currently open?
    This property is closed from October 27 2020 to March 31 2021 (dates subject to change).
  • What are the cleanliness and hygiene measures currently in place at Centro Hotel City Gate?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Centro Hotel City Gate?
    No, unfortunately, but there's discounted parking nearby.
  • Are pets allowed at Centro Hotel City Gate?
    Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
  • What are the check-in and check-out times at Centro Hotel City Gate?
    You can check in from 2 PM - 10 PM. Check-out time is 11 AM.
  • Are there restaurants at or near Centro Hotel City Gate?
    Yes. Nearby restaurants include Arepa Café (3-min walk), Trattoria (3-min walk), and Badshah Restaurant (4-min walk).
  • Is there an onsite casino at Centro Hotel City Gate?
    No, this hotel doesn't have a casino, but Casino Esplanade (3-min drive) is nearby.

Recent reviews

Good 7.2 From 212 reviews

Very good 8.0
Price was oke incl breakfast.Close by the city we walked everything.The road and talking in the night outside was very loud. One important thing take new curtains which you can close and makes it darker in the night.
gb2 night romance trip
Fair 4.0
Unacceptable attitude of the receptionist.
While my was smoking outside came receptionist as very aggressive and almost screamed with her attitude the customer as smoke according her at wrong area. And inside to explain nicely where is the area for smoking she screamed like an angry bird. The attitude like that is totally unacceptable!! But the consequence of her attitude that the young man won’t go for breakfast next morning..!!! At least we will never go to this hotel and will never recommend this hotel for our friends!!
Marina, us1 night trip
Good 6.0
Fantastic location for getting around the City (especially on foot). thee breakfast was good, generous, varied and fresh (look out for the scrambled egg in a covered turine - we didn't find them for a few days. Very close to the central station and Hansaplatz which has some nice restautarant bars etc. Also close to Lange Reihe which is bigger with lots more restaurants and bars although a lot seemed to be Spanish/French/Portugese/Italian rather than Gernam. Situated on a street with a strong Turkish influence, lots of fresh fruit on sale so it's a shame we weren't self catering!! Also the street behind (which our room looked onto) had what appeared to 'house of ill repute' on it and attracted people that looked like they were 'a bit out of it' - lots of shouting at various points in the day/night and the police attended frequently. The hotel is a little tired and could do with an update but it is clean and the staff are friendly. Be aware if you have mobility issues though the lift only goes to the fourth floor and the breakfast room is up a spiral staircase to the fifth floor. I managed but with arthritis in both knees it was a struggle. It is very good value for money for a city centre hotel. I suppose the test is would I stay again and I'm happy to say I would.
gb7 night romance trip
Very good 8.0
Property is excellent - clean and spacious. Unfortunately it is on yhe edge of the red light district and the surrounding area is dirty and noisey.
gb1 night trip
Very good 8.0
My recent stay in Hamburg
I had a very pleasant stay on this occasion, as I have stayed at the hotel many times. Good value for money, the hotel staff are extremely hospitable and friendly. Small cosy breakfast area, which I quite like and the staff are very friendly too. I would recommend this hotel, purely on value for money, friendly staff and location.
Philip, gb2 night trip with friends
Good 6.0
It was clean, everyone was friendly with good English and recommendations on where to go.
gb8 night romance trip
Good 6.0
traffic noise
Although the Hotel is centrally locates the road ahead has traffic going on the entire night. Had difficulty sleeping.
gb1 night trip
Very good 8.0
Fine for what it is.
The hotel is a ten minue walk from the train station. There are plenty of restaurants close by. A delicious breakfast was included. The area just outside the hotel looks dirty because it’s a busy market area. Metro line station is two blocks away.
us1 night romance trip
Fair 4.0
Ikke positivt
Morgenmaden vi ok. Men sengene var meget meget dårlig som at lige på fjeder
Ronni, dk3 night trip
Very good 8.0
Dejligt hotel
dk4 night family trip

Centro Hotel City Gate